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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Mississippi
1 review
0 helpful votes
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Exactly what I expected and it's great.
November 20, 2016

Description matched what was delivered and is of good quality. Delivers blackout as promised and material looks good. Wouldn't mind having two more plastic lifters since the blind is over 40 inches wide. Fit was right on.

Date of experience: November 20, 2016
Tennessee
1 review
0 helpful votes
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Our blinds came fairly quickly - within a week or so. Of the 8 blinds ordered, only two arrived with functioning pull cords. The other 6 needed the rod to be routed through the gear. One set of blinds was not completely assembled - a string wasn't pulled through the slots. All of these items were things we could fix without sending back, but the bottom line is that we shouldn't have had to fix them. There was also one set of blinds that was made in a completely different finish than what we ordered and than the other seven blinds. Customer service got a replacement to us within a week.

Date of experience: November 20, 2016
Colorado
1 review
0 helpful votes
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Blinds
November 20, 2016

My blinds were perfect. I love them. This makes the third time that I have ordered blinds from here and have been very very satisfied. Will continue to order from here. Thank you for my beautiful blinds. Ordering was very simple and it did not take long for me to get my order! Great job!

Date of experience: November 20, 2016
North Carolina
1 review
0 helpful votes
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We ordered the 2.5" faux wood blinds for windows we added to our house in order to match our existing Grabber blinds. They had the best price for a matching product. There was a mistake in the order and they were very quick to correct it. The only reason I did not give it a 5 star is that, when compared side by side to my 12 year old blinds, the mechanism on these new ones seem a little flimsier. That is something difficult to asses when looking at a sample. I will totally order from them again!

Date of experience: November 20, 2016
Washington
2 reviews
0 helpful votes
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It was a great exsperence
November 20, 2016

Great blinds and very easy to install. They fit great. I will order from them again.

Date of experience: November 20, 2016
Texas
1 review
0 helpful votes
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GREAT SHADE
November 20, 2016

The blind is perfect.
Quality is great.
Installation no problem.
I have shared Blindster.com with many friends.
Thank you for an affordable shade that exceeded my expectations.

Date of experience: November 20, 2016
Connecticut
2 reviews
0 helpful votes
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I'd buy from them again
November 20, 2016

I ordered 3 continuous loop roller shades. They fit perfectly, were delivered in a timely manner, price was competitive.

Date of experience: November 20, 2016
Florida
1 review
0 helpful votes
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Perfect size, perfect color!
November 20, 2016

Very happy wil my order. Staff helpful and so friendly. Size and color perfect and offered me a discount.

Date of experience: November 20, 2016
Pennsylvania
1 review
0 helpful votes
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Perfect
November 20, 2016

Easy fast and beautiful. What more can i saw. Oh yea VERY reasonable.

Date of experience: November 20, 2016
Missouri
1 review
0 helpful votes
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Tilt mechanism
November 19, 2016

I ordered three faux-wood blinds. One worked perfectly. The other two blinds would not close tightly. You turned in one direction, and then it was like the ratchet mechanism would just run out of "gears" to run... there was a clicking noise. It ended up that I was able to got it working by sliding the hexagon tilt rod completely out of the string units and then rearranged the mechanism so that it had more ratchet room to use, to get the tilt completely shut.

Date of experience: November 19, 2016
Ohio
1 review
0 helpful votes
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Excellent
November 19, 2016

The blinds arrived on time and were exactly what I ordered. I am very happy with them. I had never ordered blinds before and called customer service for advice. The woman I spoke with was very knowledgeable and helpful. All around a great experience.

Date of experience: November 19, 2016
Illinois
1 review
0 helpful votes
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Excellent
November 19, 2016

Everything was about as close to perfect as you can get! I will be a returning customer!

Date of experience: November 19, 2016
California
1 review
0 helpful votes
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Excellent service
November 19, 2016

We were saddened that a set of blinds we received were defective. The reps at Blindster went out of their way to make sure we were satisfied!

Date of experience: November 19, 2016
Texas
1 review
0 helpful votes
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Excellent product and service
November 19, 2016

Ordered a room darkening roller shade. Quality of the shade was excellent but didn't darken the room enough for me. Customer Service answered promptly, gave me a refund and I reordered the blackout shade, which worked perfectly. No complaints here!

Date of experience: November 19, 2016
Minnesota
1 review
1 helpful vote
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These blinds are awful, we just opened them today and attempted to put them up. We used them once before about 2 years ago and had a wonderful experience, but it seems Blindster has gone downhill since then. The black out pleated shades we purchased are all wonky when hung up and don't even go down all the way. One was the wrong size and and two are completely damaged. They appear to be cheaply made. Hopefully we'll be able to get this fixed and eventually leave a good review.

Date of experience: November 18, 2016
California
1 review
0 helpful votes
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Faux wood blinds
November 18, 2016

The ordering process was easy and arrived sooner than promised. Easy to install and look great/operate well. These replaced real wood blinds that wore out and warped over time. Good price savings. Thanks!

Date of experience: November 18, 2016
Florida
1 review
0 helpful votes
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The blinds were delivered when promised and looked exactly as described. The installation was fairly simple. I would definitely order from Blindster again and have already recommended them to friends.

Date of experience: November 18, 2016
Texas
1 review
0 helpful votes
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EXCEEDED EXPECTATIONS!
November 18, 2016

Blindster not only provided a better quality blind for less than the home improvement stores but they also have a better fit than those stores. The stores will do a width cut for you but you are limited on the length which allows for store bought ones to have way too much bunched up at the bottom. Blindster's blinds truly look customer for your windows!

Date of experience: November 18, 2016
California
1 review
0 helpful votes
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Looks good but not closing
November 18, 2016

I just bought these new blinds and put up them up and one of them already does not open and close. The string is not connected somehow.

Date of experience: November 18, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having a problem. I will call you to get this resolved right away.

California
1 review
0 helpful votes
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Exactly what I ordered
November 18, 2016

I ordered three vertical blinds, two with the wand and a third very large blind with center open/closure. The were delivered within a week of ordering. I am extremely happy with all three. They fit perfectly and the price did not break the bank, great quality. If I need window coverings in the future I will order again. I would highly recommend ordering from Blindster.com. YOU WILL NOT BE DISAPPOINTED!

Date of experience: November 18, 2016