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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster has a rating of 4.8 stars from 3,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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The blinds arrived on time and were exactly what I ordered. I am very happy with them. I had never ordered blinds before and called customer service for advice. The woman I spoke with was very knowledgeable and helpful. All around a great experience.
We were saddened that a set of blinds we received were defective. The reps at Blindster went out of their way to make sure we were satisfied!
Ordered a room darkening roller shade. Quality of the shade was excellent but didn't darken the room enough for me. Customer Service answered promptly, gave me a refund and I reordered the blackout shade, which worked perfectly. No complaints here!
These blinds are awful, we just opened them today and attempted to put them up. We used them once before about 2 years ago and had a wonderful experience, but it seems Blindster has gone downhill since then. The black out pleated shades we purchased are all wonky when hung up and don't even go down all the way. One was the wrong size and and two are completely damaged. They appear to be cheaply made. Hopefully we'll be able to get this fixed and eventually leave a good review.
The ordering process was easy and arrived sooner than promised. Easy to install and look great/operate well. These replaced real wood blinds that wore out and warped over time. Good price savings. Thanks!
The blinds were delivered when promised and looked exactly as described. The installation was fairly simple. I would definitely order from Blindster again and have already recommended them to friends.
Blindster not only provided a better quality blind for less than the home improvement stores but they also have a better fit than those stores. The stores will do a width cut for you but you are limited on the length which allows for store bought ones to have way too much bunched up at the bottom. Blindster's blinds truly look customer for your windows!
I just bought these new blinds and put up them up and one of them already does not open and close. The string is not connected somehow.
I ordered three vertical blinds, two with the wand and a third very large blind with center open/closure. The were delivered within a week of ordering. I am extremely happy with all three. They fit perfectly and the price did not break the bank, great quality. If I need window coverings in the future I will order again. I would highly recommend ordering from Blindster.com. YOU WILL NOT BE DISAPPOINTED!
The up-down blackout blinds I ordered feel "cheaper" than my older ones, but so far they are durable for multiple daily use. Installation was easy, said my husband.
We love the blinds we ordered from Blindster.com. They fit our windows beautifully, even though the measurements weren't the same for supposedly identical windows. These are truly custom made, the price was unbeatable, and the quality is great. Thank you, Blindster.com.
Fast Delivery as promised.
Fitted perfectly. Look superb. Price unbeatable. Customer relations VERY helpful.
Must store flat was a great tip.
110% would use them again
I recommend this company to anyone who needs blinds. It was so easy to use their website to order.
I have not yet installed the blinds but I know they will look great in our sunroom when it is completed.
Professional rewarding experience. We are thrilled with our new cellular shades, love the look, price and easy to install. Thank you
We ordered Premium Faux Wood Blinds for several window openings - a total of 10 blinds. They arrived within the promised time and all hardware was complete. Some of the blinds required make overs due to my measurement discrepancies. There was also one blind that arrived longer than ordered. All remakes arrived promptly and I paid freight charges on the ones that resulted from my error. I did not have to return any of the blinds.
Exceeded my expectations, look outstanding, very well built, fast shipping, and at a bargain price! Great experience look forward to buying again.
The blinds arrived, they are very nice. Thank you for your quick response to my order.
. I'm pretty good at searches so I don't know how I missed them. Used better known companies in the past. The Blindster prices on a 2"faux wood blind with 'touch lift' was almost 40% cheaper, and unlike the companies I've dealt with that send crazy progress reports for literally weeks on end before you receive the finished product, my blind was in my hands in just over a week.
Answer: Hi Marlene, thank you for your question! For assistance with window treatments, please feel free to contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.


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