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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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California
3 reviews
0 helpful votes
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Faux Wood Blinds
December 25, 2016

Although the blind that I ordered came as ordered, I was not all that pleased with the installation instructions. They were OK as far as what the parts were and typical placement, I found that the mounts had to be moved slightly from where I originally placed them since I got them too close together to comfortably fit the blind in them, and then I also think that for the width of the blind that I ordered it would have been better if there had been two center mounts rather than one that was supplied. Of course a lot of the problem that I had was of my own doing, and had I had more specific instruction, (and particularly where to place the center mount that I also had to move since I had an interference with the blind slat with the way that I placed it). Now of course, I know what some of the gotcha's are now, so I would be better able to place and hang them now, but it would have been more helpful if the instructions had been more detailed and clearly illustrated the way that the hangers and center support should be placed. The other thing is that there were no instructions at all about how to hang the valence on the blind, although with examination it was fairly straightforward, but in the process of learning I mangled a few of the plastic hangers that were provided for that purpose. All in all, a good blind and it is now in place and working well, but I would not buy another faux wood blind, I think that I would want real wood next time just based on my feeling that wood would not be quite as flimsy as the faux wood seems to me to be.

Date of experience: December 25, 2016
California
2 reviews
0 helpful votes
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Perfect
December 25, 2016

Exactly what I needed and wanted. Should have ordered a tad longer to create a Roman shade look but very pleased. This is not for a working window.

Date of experience: December 25, 2016
California
1 review
0 helpful votes
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Everything not there
December 25, 2016

I did not receive the pieces to hang the front molding to the blinds. The rest was great. Not sure I'll order again if this is what happens

Date of experience: December 25, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you were missing parts. I will contact you to get you everything you need. I apologize for the inconvenience.

Arizona
1 review
0 helpful votes
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We are very satisfied with our blinds and will be ordering more.

Date of experience: December 25, 2016
California
2 reviews
0 helpful votes
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Great looking blinds
December 25, 2016

I have used Blindster before in my house and rental property. The look great and fit perfectly. The price is good and delivery is fast. I recommend Blindster to anyone that wants their windows to look good.

Date of experience: December 25, 2016
Texas
1 review
0 helpful votes
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Quality product with quick delivery
December 25, 2016

Very please by product, price, and speed of delivery. I will use them again in the near future and recommend them to my friends. Thanks Blindster!

Date of experience: December 25, 2016
Idaho
1 review
0 helpful votes
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Great deal! Would buy again.
December 25, 2016

These blinds are a really good deal! Easy to install. Customer service was awesome and very helpful. Only thing I'm kind of bummed about my blinds is it's been several months now and they still don't go all the way to the bottom without hooking them down.

Date of experience: December 25, 2016
Washington
1 review
0 helpful votes
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Should've been better
December 25, 2016

Ordered eight sets of blinds. The two white ones we got the mechanism slips so you can't adjust the tilt with the strings. We got five faux wood blinds that work good but one set has a four string draw and the other four were built with a three string draw, looks kinda silly being that they are all next to each other. Tiles on one are warped too.

Date of experience: December 25, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your order. The number of ladders will vary by width. I will call you to get everything resolved right away.

Minnesota
1 review
1 helpful vote
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Greedy supplier
December 25, 2016

I used the Brave30 for 30% discount and never got the discount. Had to pay full price. They lied about the discount. The shades were great. You live and learn. I'll move on and purchase elsewhere.

Date of experience: December 25, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry there was a problem with your order. We do not show the discount was applied to your order. We will be happy to give you the discount now. I will contact you on Tuesday to get this resolved.

New Jersey
1 review
0 helpful votes
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We love our new PVC Vertical Blinds that we recently purchased for our new home. We have now recently placed two more orders to complete all of our wondow covering needs. Thank you for the quality products at a reasonable price.

Date of experience: December 25, 2016
California
1 review
0 helpful votes
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Good Company
December 25, 2016

Good communication with customer service when one blind was not working correctly. The replacement came quickly and works perfectly. Would definitely use Blindster again.

Date of experience: December 25, 2016
Georgia
1 review
0 helpful votes
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Excellent product
December 25, 2016

Blinds came exactly as shown. Excellent quality. Easy to install. Look perfect!

Date of experience: December 25, 2016
New Jersey
1 review
0 helpful votes
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AWESOME customer service!
December 25, 2016

Overall great experience. We had two valances that were two short. We called and we promptly were sent two new ones- very easy, smooth and painless process. We're very happy with our faux wooden blinds and would not hesitate in ordering from Blindster again.

Date of experience: December 25, 2016
Texas
1 review
0 helpful votes
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They Stand by Their Products!
December 25, 2016

We ordered 25 shades, including sheer shades and cellular shades for our new home. A few days after installing them, we noticed that the cells in one of the cellular shades had separated. We called and sent photos to Blindster Customer Service and they responded immediately that they were sorry and would be sending a replacement shade asap. We received it a few days later. We installed it and saw immediately that it too had separating cells. We sent new pictures and called again and again we got an apology and a new replacement shade. The new shade (and all of the other shades) looks great! Without hesitation, Blindster stood by their products. We've been very happy with Blindster window treatments, and recommend to our friends!

Date of experience: December 25, 2016
New York
1 review
1 helpful vote
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Excellent product
December 25, 2016

I ordered cellular shades. They are so nice and much better quality than the department store I first looked at. Also, the blinds were less money at blindster. I would order from blindster again. Thumbs up!

Date of experience: December 25, 2016
California
1 review
0 helpful votes
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My mistake made right.
December 25, 2016

I measured incorrectly for my blind, came up 1/2" too narrow. Contacted Blindster and they shipped out another unit free of charge other than the shipping cost. Great fit guarantee, just read their measuring instructions before you measure, it really helps

Date of experience: December 25, 2016
Texas
1 review
0 helpful votes
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Excellent service and quality!
December 25, 2016

Had an issue with first order not fitting which was resolved immediately. Exceptional service. Very satisfied. They have earned a loyal customer.

Date of experience: December 25, 2016
Florida
1 review
0 helpful votes
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Great product!
December 22, 2016

Love the product. Very rich looking. We plan on buying more products.

Date of experience: December 22, 2016
Virginia
1 review
0 helpful votes
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Very pleased
December 20, 2016

We have had these bamboo shades up for a month now. The installation was EASY and the product is beautiful. I did not get the black out option due to wanting to be able to see through are ceiling to floor windows out at our backyard. I was worried they would let too much light in but they turned out perfect. We are very pleased with our purchase and will purchase all future blinds and shades from Blindster!

Date of experience: December 20, 2016
Arkansas
1 review
0 helpful votes
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Happy with everything
December 20, 2016

We ordered samples of different colors and they arrived quickly. When we received the three blinds that we ordered and everything was has expected.
We had to go online for more complete instructions for installation but that was OK. Then all was well. We are very happy with our purchase.

Date of experience: December 20, 2016