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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Nebraska
1 review
0 helpful votes
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Good experience with Blindster
December 27, 2016

Blindster delivered the product that I ordered in a timely manner

Date of experience: December 26, 2016
New Jersey
1 review
0 helpful votes
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Excellent service.
December 26, 2016

Blindster filled my order quickly and efficiently. I was surprised how quickly my blinds were delivered. They fit perfectly.

Date of experience: December 26, 2016
Colorado
1 review
0 helpful votes
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Best blinds
December 26, 2016

Great blinds and a great value so happy my house keeper suggested you guys for the blinds

Date of experience: December 26, 2016
Colorado
1 review
1 helpful vote
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Blind and Cassette System
December 26, 2016

Blinds look and work great. Measuring and installation instructions were easy
To follow.

Date of experience: December 26, 2016
California
1 review
0 helpful votes
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Nice privacy
December 26, 2016

These pull shades were made and delivered really fast and they work perfectly to cover the window panes in our front doors. We couldn't think of any other option to give privacy when desired but open fully and seem to disappear when closed. My only disappointment is in the material which looks cheap and plasticky. A higher quality option would have been nice.

Date of experience: December 26, 2016
Wisconsin
1 review
0 helpful votes
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Osera
December 26, 2016

Items were constructed accurately and delivered as promised. Performance was described and was also as described. Would be better if blinds went up easier. But our windows are larger than most and blinds do go up with coaxing as was noted.

Date of experience: December 26, 2016
California
1 review
1 helpful vote
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The instructions on how to measure were clear, the price was unbeatable, installation was incredibly easy, the order was delivered early, the blinds fit as expected and best of all, they feel better quality than blinds we previously purchased through a well-kmown bulk warehouse... even though we purchased the super value style. Would definitely recommend to a friend or use again if I moved into another home needing blinds.

Date of experience: December 26, 2016
Louisiana
1 review
1 helpful vote
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Kitchen blinds
December 26, 2016

Ordered the samples to get an idea of which color fit the room best... then submitted the sizes needed... they arrived in a timely manner and were easy to install... windows look great! Price was great too!

Date of experience: December 26, 2016
Arkansas
1 review
1 helpful vote
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2" faux wood blinds
December 26, 2016

Purchased for, our new home to cover Windows and provide a base for future window treatments. Easy to install and look great

Date of experience: December 26, 2016
Illinois
1 review
1 helpful vote
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Quick delivery, perfect fit
December 26, 2016

I had a large order (17 blinds) that was delivered in less than two weeks. All blinds were exactly as ordered and fit perfectly

Date of experience: December 26, 2016
Florida
1 review
0 helpful votes
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Awesome customer service.
December 26, 2016

I mismeasured my windows and when I called to ask about the return policy they were extremely helpful in getting replacements shipped to me.

Date of experience: December 26, 2016
Massachusetts
1 review
0 helpful votes
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Ver satisfied
December 26, 2016

I was pleased with the value & quality of the blinds, the ease of ordering and the delivery

Date of experience: December 26, 2016
California
1 review
0 helpful votes
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Customer service EXCELLENT!
December 26, 2016

My order went off without a hitch! Fast and quality was great

Date of experience: December 25, 2016
South Carolina
1 review
1 helpful vote
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Outstanding Blindster service
December 26, 2016

I accidentally placed a duplicate order and was not aware until delivery and subsequent opening of the boxes. I contacted Blindster customer service and the representative was very helpful and gracious to explain all options for return and refund. I donated the blinds and received an expeditious refund after I provided a copy of the donation receipt. Outstanding opportunity for community donation and still received a refund less 10% plus processing fee. Great idea, great customer service.

Date of experience: December 25, 2016
Colorado
1 review
1 helpful vote
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Nice Blind
December 26, 2016

Blind is a quality product that came on time. Very nice looking. Gave my large bedroom window an updated look. Would buy from Blindster again.

Date of experience: December 25, 2016
New York
1 review
0 helpful votes
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Wood Blind 2 in cherry
December 25, 2016

Good instructions for measuring. Blinds are very nice and my experience with customer service was good. My only problem was that my blind order took the maximum time to complete which made it impossible to get in time for my event unless I paid a high expedited shipping cost. Expect the time frame to be the longest they say and give extra time for shipping.

Date of experience: December 25, 2016
New York
1 review
0 helpful votes
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To much money for these blinds.
December 25, 2016

Cust service did not want to ship the center support or the balance brackets... for the price of these blinds i shouldnt have had to call customer service and request anything that should have been shipped with the blinds. Will never order any blinds from this company again

Date of experience: December 25, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you were so unhappy. I show that we have sent you the parts you requested. The blind you ordered at 31" wide does not need center support brackets but we are happy t send them.

Texas
3 reviews
0 helpful votes
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Solid value quick delivery
December 25, 2016

The product was as described. The price was exceedingly competitive. They even replaced a blind I screwed up the measurement on.

Date of experience: December 25, 2016
California
3 reviews
0 helpful votes
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Faux Wood Blinds
December 25, 2016

Although the blind that I ordered came as ordered, I was not all that pleased with the installation instructions. They were OK as far as what the parts were and typical placement, I found that the mounts had to be moved slightly from where I originally placed them since I got them too close together to comfortably fit the blind in them, and then I also think that for the width of the blind that I ordered it would have been better if there had been two center mounts rather than one that was supplied. Of course a lot of the problem that I had was of my own doing, and had I had more specific instruction, (and particularly where to place the center mount that I also had to move since I had an interference with the blind slat with the way that I placed it). Now of course, I know what some of the gotcha's are now, so I would be better able to place and hang them now, but it would have been more helpful if the instructions had been more detailed and clearly illustrated the way that the hangers and center support should be placed. The other thing is that there were no instructions at all about how to hang the valence on the blind, although with examination it was fairly straightforward, but in the process of learning I mangled a few of the plastic hangers that were provided for that purpose. All in all, a good blind and it is now in place and working well, but I would not buy another faux wood blind, I think that I would want real wood next time just based on my feeling that wood would not be quite as flimsy as the faux wood seems to me to be.

Date of experience: December 25, 2016
California
2 reviews
0 helpful votes
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Perfect
December 25, 2016

Exactly what I needed and wanted. Should have ordered a tad longer to create a Roman shade look but very pleased. This is not for a working window.

Date of experience: December 25, 2016