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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Smiles
March 14, 2016

Fast service, product as described, easily installed, what more can ask for? The customer service was very curtious and prompt. I would highly recommend, in fact, I already have. Thanks Blindster!

Date of experience: March 11, 2016
Michigan
1 review
0 helpful votes
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Love the look
March 14, 2016

The blinds are lovely; I was surprised by how quickly they arrived. I love the look and I no longer live in a fish bowl!

Date of experience: March 11, 2016
Nebraska
1 review
0 helpful votes
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QUALITY!
March 14, 2016

After putting these blinds up they look so nice! Quality! I don't know how they do it! Inexpensive but quality. Very glad these are the ones I bought.

Date of experience: March 11, 2016
Georgia
1 review
0 helpful votes
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Bamboo Blinds
March 14, 2016

Bamboo blinds were exactly as advertised, packaged well, received in a timely manner and easy to install.

Date of experience: March 11, 2016
Texas
1 review
0 helpful votes
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Great service!
March 14, 2016

I ordered six blinds. Measuring was easy. They fit perfect and were easy to install. Customer service was excellent. I would highly recommend them

Date of experience: March 10, 2016
Oregon
1 review
1 helpful vote
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Anticipating a great look!
March 13, 2016

When I placed my order, I had some questions. A very nice woman called me the next morning to get clarification from me. The blinds came in the amount of time I was told. I can't wait to hang them as the house is not finished yet. But I'm sure they're going to look as great as my neighbor's blinds look.

Date of experience: March 10, 2016
Florida
1 review
0 helpful votes
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Extremely Satisfied
March 13, 2016

I have ordered blinds on three separate occasions and each time the blinds were delivered promptly and fit perfectly. The quality is excellent. I would definitely recommend using Blindster if you need blinds.

Date of experience: March 10, 2016
Texas
3 reviews
0 helpful votes
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... as advertised
March 13, 2016

No problems, all good. The blinds and shades fit, looked like the pictures, and work well. I do wish they would send a better grade of screws.

Date of experience: March 10, 2016
Louisiana
1 review
0 helpful votes
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Some of the longer blinds I ordered were obviously returns as the panel at the top was bent and uneven due to obvious torquing in previous installation. Plus, one of the blinds was cut longer than they indicated they would (they told me they would cut them 1/2 inch shorter than the measurements I sent, but they did not. I don't want to take the trouble to send it back - I'm just through with this company permanently.

Date of experience: March 10, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had problems with your order.
I will contact you directly to take of these issues. The bent or torqued headrail was more than likely caused by ship damage. We do not reuse blinds or shades that are returned and rarely ask for them to be returned.
The factory will remake at no charge any blinds that were made to the incorrect measurements. All we will need from you are photos to show the factory. You will not need to return the blinds once we have these issues resolved.

Illinois
1 review
1 helpful vote
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Execellent customer service
March 13, 2016

Ordered blinds for our nursery and bedroom. Came with easy installation instructions. One piece was broken, but blinds yet immediately sent out a replacement. The representative even gave me tips on how to stretch out the new cells of the blinds. Very happy and will be returning as a customer.

Date of experience: March 10, 2016
Massachusetts
1 review
1 helpful vote
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Custom Blinds
March 13, 2016

I had an odd window size (58" x 21") and needed the type service provided by Blindster, com. Measuring was easy and they fit as they were supposed to. My wife and myself were very happy customers with the result. I already had experience with shortening blinds and did not want to do that again. Plus I would have not had any idea about cutting blinds to a certain width. We were also pleased with the prices for our blinds -

Date of experience: March 10, 2016
California
2 reviews
0 helpful votes
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Great service
March 13, 2016

Had an issue with an item on my order. Whitney took care of the issue quickly. Will be ordering more from Blindster.

Date of experience: March 10, 2016
Wyoming
1 review
0 helpful votes
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Blinds
March 13, 2016

All blinds fit. Two sets of blinds were damaged during shipping, a phone call and they were quickly replaced with no hassle.
Good experience.

Date of experience: March 10, 2016
Utah
1 review
0 helpful votes
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Extremely satisfied
March 13, 2016

These blinds are easy to order, look fantastic are well built, easy to install and are very reasonably priced. Even customer service was helpful and prompt sending me and extra bracket I dint necessarily need but wanted for my own piece of mind. You will always know if a company is good and provides a quality product by the repeat business it gets from its customers, we will be ordering more for all our windows soon. PS. I am pretty sure they are made in the U. S if that matters to anyone (an added bonus for me)

Date of experience: March 10, 2016
Colorado
1 review
0 helpful votes
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Delivery was less than 2 weeks and the fit is perfect. Although I was short a few installation brackets, that was quickly remedied and i recieved extra brackets right away. Thanks

Date of experience: March 10, 2016
California
1 review
0 helpful votes
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Perfect and easy!
March 13, 2016

Measured, ordered and received three days later! Fit perfectly and looks fantastic. My mom was so impressed that she is going to order for her house. I will be a return customer as well and will highly recommend to friends.

Date of experience: March 10, 2016
Texas
1 review
0 helpful votes
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I love working with Blindster for blinds for my investment properties. For flipping it adds a "high end/work done excellently" statement, and for rental properties, their quality and warranty can't be beat (the quality of their products withstand use with flying colors! We have not had any issues to date).

Date of experience: March 10, 2016
Ohio
1 review
0 helpful votes
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Blind blind buying
March 13, 2016

Never bought blinds before much less buying them online. No suprises, very satisfied with price, quality, and fit

Date of experience: March 10, 2016
California
1 review
0 helpful votes
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Quick, easy and affordable
March 13, 2016

Myblinds arrived in good time and condition. They were easy to install although they did not outside mount as delivered and I had to find a way to to do myself. They look good and are easy to operate.

Date of experience: March 10, 2016
Virginia
1 review
0 helpful votes
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Awesome site.
March 13, 2016

Site is very well set up. It very easy to navigate. Ordering is a breeze. I don't have any experience at all, but the blind that I ordered came in perfect no adjustment necessary and fit my window very well and it looks like installed by a professional.

Date of experience: March 10, 2016