Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Diane A.
Unfollow Diane A.
Share Review
Report Review

Excellent
January 11, 2017

Great experience from rep contacting me to quality of blinds. I am very happy with my beautiful blinds.

Date of experience: January 10, 2017
Texas
1 review
0 helpful votes
Follow Kevin G.
Unfollow Kevin G.
Share Review
Report Review

Great Product & Customer Service
January 11, 2017

Prompt shipping and easy installation.
One blind was just a little to long and they replaced it for only $15
Highly recommend this company

Date of experience: January 10, 2017
Wisconsin
3 reviews
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Share Review
Report Review

Great product-Great price
January 10, 2017

We found out by visiting other retailers how expensive roman shades can be. Fortunately, we found Blindster on the web and we are happy with the results. Quick turn around and the product met our standards.

Date of experience: January 10, 2017
Illinois
1 review
0 helpful votes
Follow CYNDI A.
Unfollow CYNDI A.
Share Review
Report Review

Excellent service!
January 10, 2017

I ordered our blinds, I had a return they fixed the problem in no time. I was so surprised. The quality of the blinds are excellent, I will buy from Blinder every time from now on...

Date of experience: January 10, 2017
Idaho
1 review
0 helpful votes
Follow Hayley M.
Unfollow Hayley M.
Share Review
Report Review

Will be using again!
January 10, 2017

Easy to use website, and the price was right. Was told the product was on back order after I order and it'd take a little longer, which was totally fine with us. Product arrived like two days after I got the back order e-mail (way before they said it'd be done). Overall, great experience and customer service! Will use again!

Date of experience: January 10, 2017
Arkansas
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Pleased consumer
January 10, 2017

Arrived well packaged with extra cushioning. I highly recommend Blindster. The price was a fraction of what a local estimate was, so it was a great savings. I was very pleased that, although price was less, the quality was great. This particular blind also had option of having all controls
On right, and this option makes it easier to reach for this particular window. All in all, I am pleased.

Date of experience: January 10, 2017
Wisconsin
1 review
0 helpful votes
Follow connie i.
Unfollow connie i.
Share Review
Report Review

Excellent experience!
January 10, 2017

Our experience with Blindster.com was excellent! There were lots of window covering options and with free samples, we were able to select just the right colors for our rooms. The blinds were fairly easy to install and, so far, work perfectly! We have an issue with a few blinds, due to a mistake we made when ordering but contacted customer service and it will be very easy to rectify the problem. We really appreciate the return policy - excellent customer service! We would definitely recommend Blindster.com (and have already ordered more blinds for another room!). Thank you!

Date of experience: January 10, 2017
Florida
2 reviews
0 helpful votes
Follow Orville G.
Unfollow Orville G.
Share Review
Report Review

Excellent Purchase
January 10, 2017

Blinds were excellent quality, exact size (use the measuring instructions on the website!) We have an older home with very odd size windows! Customer Service was quick to follow up on a? I emailed them. I would recommend this company to anyone! Excellent prices, they always have some % off regular price I have found! Very Happy!

Date of experience: January 10, 2017
Illinois
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

Easy ordering.
January 10, 2017

Good quality for the price. Many choices of colors. I am happy with my purchase. Would order again.

Date of experience: January 9, 2017
Ohio
1 review
0 helpful votes
Follow christine r.
Unfollow christine r.
Share Review
Report Review

I love blindster!
January 10, 2017

This is my second purchase from blindster. The price and quality of their blinds cannot be beat. The customer service is also wonderful.

Date of experience: January 9, 2017
Colorado
1 review
0 helpful votes
Follow LeeAnn M.
Unfollow LeeAnn M.
Share Review
Report Review

Beautiful
January 9, 2017

Every blind that we ordered came in exactly in the color I wanted and had excellent instructions on how to install.

Date of experience: January 9, 2017
Colorado
1 review
0 helpful votes
Follow Melvin B.
Unfollow Melvin B.
Share Review
Report Review

Easy, sturdy instalation
January 9, 2017

Very easy installation, everything snapped together so solidly, I am very pleased and hope to do more windows soon

Date of experience: January 9, 2017
New York
1 review
0 helpful votes
Follow Margot L.
Unfollow Margot L.
Share Review
Report Review

Excellent Customer Service
January 9, 2017

Great quality-we loved our blinds. Also excellent customer service--one set was broken on arrival and they quickly sent a replacement set without having to send the broken ones back. Quick response time and great design!

Date of experience: January 9, 2017
Texas
1 review
0 helpful votes
Follow Denise R.
Unfollow Denise R.
Share Review
Report Review

Wonderful Blinds
January 9, 2017

I ordered my blinds and received them timely. The blinds fit is perfect and they look great. Really nice for a reasonable price.

Date of experience: January 9, 2017
Oregon
1 review
0 helpful votes
Follow Kristi H.
Unfollow Kristi H.
Share Review
Report Review

Just what I wanted!
January 9, 2017

Thanks for making my first experience at Blindster.com a great one. The darkening shade is exactly what I expected.

Date of experience: January 9, 2017
West Virginia
2 reviews
0 helpful votes
Follow Cheryl E.
Unfollow Cheryl E.
Share Review
Report Review

Easy & Awesome!
January 9, 2017

I ordered blinds for our new home on a Sunday evening to take advantage of the 35% off sale that was ending. On Monday morning I received an email from Blindster to call confirming my order - they wanted me to be happy with the color I chose & suggested that I get samples to make sure I was happy. Good thing! I chose a different color & Blinsters still honored their sale price. Their customer service is Great! I ordered these over the holidays but was concerned about delivery because we were going to be gone & they aid "no problem", they would hold off production & have them delivered when we returned. Perfect! The blinds came & we love them. Very easy to install and look very nice up. I ordered the roller shades & they have a clean modern look for our home. Thank you Blindster!

Date of experience: January 9, 2017
Washington
1 review
2 helpful votes
Follow Ben I.
Unfollow Ben I.
Share Review
Report Review

Blinds were made wrong
January 9, 2017

I ordered 3 faux wood blinds. 2 for the front door side windows are the wrong size ( one is too long, the other too short), and the 3rd (for the kitchen window) I haven't hung yet because I'm afraid of what I might find.

Date of experience: January 9, 2017
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your blinds. I will call you to get this resolved.

California
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

Love my new blinds
January 9, 2017

My first time buying from Blindster. Very happy with the service and delivery time. Only downside is the screws for hanging were not good quality. I would buy from them again

Date of experience: January 9, 2017
Texas
1 review
0 helpful votes
Follow Erin H.
Unfollow Erin H.
Share Review
Report Review

We are super happy with Blindster. We will be using them again soon. The instructions for measuring were easy to understand. The materials they use are great. 10 minutes after the blinds were installed our house was automatically warmer. That was a pleasant surprise. We are looking forward to using them on some other windows

Date of experience: January 9, 2017
North Carolina
1 review
2 helpful votes
Follow DEBBRA V.
Unfollow DEBBRA V.
Share Review
Report Review

CHEAP
January 9, 2017

The products received are very cheap material and cheaply made in comparison to the Levlor products we have. Will not make the mistake of changing brands again. Old saying "you get what you pay for"!

Date of experience: January 9, 2017