On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
We monitor reviews for authenticity
Live my new woven wood shades. Nice quality, easy to install.
Received the blinds look great, fit well and best of all got a great price.
Love the blinds I ordered. Makes the room look pulled together.
Very happy with my purchase from Blindster, shipping was quick and it was exactly what I expected. Fitment was perfect. Thanks!
These guys are great. The blinds are excellent. I mis-measured and they fixed it the blind with now problem and sent it right out. The instructions and build of the blinds are also excellent. They made everything so easy!
I placed my order on Saturday and by Thursday it had already been delivered for shipment!
The customer service staff provided great service and recommendations to the style of shade that would best suit my needs. The product was the same product I was going to purchase elsewhere BUT the price was LESS THAN HALF the price of the competitor!
Just as advertised blinds were perfect and easy to install!
GREAT PRODUCTS AND GREAT SERVICE. I HAVE USED SEVERAL TIMES LIVING ON AN ISLAND WHERE INTERNET SALES HELPS WITH HOME IMPROVEMENTS IS A MUST
Placed my order online, which was easy to do. I received my order quickly!
I did have a problems with one of the blinds in the way it was made, so I made a call to Blindster and customer service requested I send pictures. Once the pictures were received, another blind was ordered for me... no hassle!
I have no problems recommending Blindster to my family and friends... very professional company.
100% satisfied with the product, service and price. Will be doing the rest of the windows this summer
In ordering, I received excellent customer service when I called about color comparisons. The rep actually took a picture of samples and texted it to me for review. Our order was received in a timely manner and undamaged (very good packaging.) The blind was easy to install and looks and functions beyond our expectations. Will definitely order from Blindster again!
We ordered the blinds which showed up reasonably quickly - only problem being that incorrect parts for installation were sent. When I called, the correct parts were shipped out immediately. So far, the new blinds work great and we cannot tell the difference between them and the super-expensive ones we had which were complete garbage and which continously broke.
Probably should give Blindster five stars because customer service was great and we are very happy with the products. But not so happy that the incorrect parts meant a delay in getting them installed. Fix those issues and Blindster gets five stars.
Blinds were cut the right size and order shipped really quickly. Only downside is the brown blinds we ordered came with a white cord. Other than that everything was perfect
I ordered blinds for 3 windows. Two of the blinds were fine, however, the third blind was jammed and I could not be raised or lowered. I contacted Blindster and they sent a replacement unit. I have not installed the replacement blind, so I don't know if the replacement unit works or not. I appreciate the service and the "no hassle" replacement.
My blinds came but there was a large gap. They refunded my money and told me to donate them to charity. I will reorder a different style
I ordered with dimensions. The blind arrived in good shape and color was as I wanted. I hung the kind holders only to find that the blind was cut 1/2 shorter than the dimension I gave. Rather than send back, I unscrewed the holders and red crewed them in 1/4 inch shorter and the blind went in w/o further issue. So it is good now. I would just say to whomever is cutting blinds for customer is use the dimensions given to you.
This is the second time I have received a blind broken during shipment
I'll be requesting a replacement next week
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with ship damage on your order!
Thank you for sending me the photos I requested. I am getting your new shade remade and sent to you are soon as possible.