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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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New Jersey
1 review
0 helpful votes
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Great quality! Very good attention to packaging and shipping details. Very easy to install. Price was excellent! 2 bay windows done in 1 hour including trim work I needed to do.

Thank you! You are the best!
Joe R

Date of experience: April 30, 2016
Arizona
1 review
0 helpful votes
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Love Blindster
May 3, 2016

They never fail to "go beyond" with customer service. Any phone calls are answered friendly and helpfully. Product is perfect or they fix it!

Date of experience: April 30, 2016
Pennsylvania
1 review
0 helpful votes
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Great!
May 4, 2016

Great product, prices, and shipping. I'd certainly buy from blindster.com again.

Date of experience: April 30, 2016
Ohio
1 review
0 helpful votes
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Color is perfect! Love how the blinds look in the room, and how the whole experience was so easy!

Date of experience: April 30, 2016
Texas
1 review
0 helpful votes
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Great Shades, Great Service
May 4, 2016

We changed all our window shades from traditional slated type to cellular shades. After ordering first set as we were not familiar with Blinderster, we were very impressed with ease of ordering and customer service was great with a few basic questions I had. Shades were delivered promptly after being notified they were being shipped. Shades fit exactly as we measured and installation was easy. We since have ordered 7 additional shades in various sizes. Great company, great product! I give them a "10" Wayne Lewis

Date of experience: April 30, 2016
Florida
1 review
0 helpful votes
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Very Satisfied
May 4, 2016

The blinds have been delivered as requested. The sales personal have been helpful and courteous.

Date of experience: April 30, 2016
California
1 review
0 helpful votes
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Blindster
May 2, 2016

Blinds were great and easy to install. Told me they would email when shipped. My husband found box next to garage sitting in snow bank, I got an email a week later saying they had shipped

Date of experience: April 29, 2016
Ohio
1 review
0 helpful votes
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Very Satisfied Customer
May 2, 2016

I had a wonderful experience using blister.com. I love my cellular shades. They came in 2 weeks as promised. They were easy to install. The quality is excellent. I accidentally ordered a extra shade but caught my mistake on their follow up email to me. I called the next day and the mistake was fixed. Blindster promptly refunded my credit card. I plan to order from them again.

Date of experience: April 29, 2016
Vermont
1 review
1 helpful vote
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Problem
May 2, 2016

I had a three on one blind made and the first one I received had a problem with the right blind. I called their customer service # and spoke to a very sweet lady with a southern accent. She was bound and determined to make it right, and put me on hold for a moment. When she returned she informed me they would be sending me a complete blind replacement! I received the replacement in a week or so and had no further problems. Talk about a hassle free experience! Thank you so much Blindster. I will use this company again in a minute and refer my friends as well. Excellent service.

Date of experience: April 29, 2016
Oregon
1 review
2 helpful votes
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Fabulous
May 2, 2016

Really great and smooth experience! Will use again for sure, thanks!

Date of experience: April 29, 2016
Wisconsin
2 reviews
0 helpful votes
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Great Blinds!
May 2, 2016

Arrived in great condition and the blinds are beautiful!

Date of experience: April 29, 2016
Montana
1 review
0 helpful votes
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I have only had the blinds for less than a month so these are our first impressions. We ordered the 3/8" Double Cell, Light Filtering, Cordless, Premium Shades.

Get the samples before you order. The ones we ordered were much lighter than they look on the computer.

Blinds appear to be good quality compared to others I have seen. Installation is easy enough.

The only thing I didn't like is the little plastic handle that snaps on. It doesn't fit the bottom rail properly and looks awkward. It appears to be functional but will not fully snap on.

Date of experience: April 29, 2016
New Jersey
1 review
0 helpful votes
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Closed order
May 2, 2016

We needed to order extra blinds to complete our room that were discontinued. They went the extra mile without a problem and recreated the blinds that we needed. We were very impressed with them and how we were treated. I would use this company again and highly recommend them to others.

Date of experience: April 29, 2016
Arizona
1 review
0 helpful votes
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This was the best value, product and customer service I have ever experienced in s very long time. Thank you and I will be a returning customer. I was able to do my entire house with new blinds at a fraction of the cost.

Date of experience: April 29, 2016
California
1 review
1 helpful vote
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1st Class Service
May 2, 2016

Easy to order on line. Received in a timely manner. Did have a part missing but was corrected immediately. Company called several times to make sure all taken care of. Thanks You

Date of experience: April 29, 2016
Pennsylvania
1 review
0 helpful votes
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First time ordering.
May 2, 2016

Ordered verticals for a guest room and was so pleased we just ordered verticals for our master bath!

Date of experience: April 29, 2016
Washington
1 review
0 helpful votes
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First time customer
May 2, 2016

Excellent product - excellent customer service

Date of experience: April 29, 2016
Indiana
1 review
1 helpful vote
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Very Satisified
May 2, 2016

Great customer service on phone. Great quality for price. Arrived on time and exactly as expected. If I had to do it over again, I would order the cordless blind, but that was error on my part, not Blindster.com

Date of experience: April 29, 2016
Maryland
2 reviews
0 helpful votes
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Very Satisfied
May 2, 2016

Blinds are exactly what I expected: delivered on expected date, easy to install, and perfectly fit the windows. Satisfied customer.

Date of experience: April 29, 2016
Texas
1 review
1 helpful vote
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Excellent customer service!
May 1, 2016

After completing a very easy installation, I noticed some broken threads on one set of blinds, I called Blindster and left a message. I received a return phone call within the hour. I explained my problem, they asked me to take a picture and send it to them. I sent the picture and within a very short time had an e-mail saying a new set was on the way! Done, problem solved. I am very pleased and will be ordering from Blindster again very soon.

Date of experience: April 28, 2016