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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Montana
1 review
1 helpful vote
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2" Premium Faux Wood Blinds
May 5, 2016

Love these! Only recommendation is to clean them before installing, we hung them and then realized they needed to be cleaned. Very nice product, would order again.

Date of experience: May 2, 2016
California
1 review
0 helpful votes
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I'm very satisfied with my vertical blinds and how perfect the blinds fit and how easy and quick they were to install. I recommend everyone order from blindster to save money and and get a great quality product.

Date of experience: May 1, 2016
New Mexico
1 review
0 helpful votes
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Great blinds! Quick delivery.
May 5, 2016

Our blinds were good quality, loved the color, and we're very easy to install.

I emailed Customer Service with a question and received a response quickly.

Happy!

Date of experience: May 1, 2016
Virginia
1 review
0 helpful votes
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Blackout Shades
May 5, 2016

Delivered as promised. Customer service was excellent

Date of experience: May 1, 2016
North Carolina
1 review
0 helpful votes
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Door Blind
May 5, 2016

The blind is very nice. The fit is perfect. I'm pleased with the speed in which we received our order.

Date of experience: May 1, 2016
Connecticut
1 review
0 helpful votes
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Good Value - Great Service
May 5, 2016

I've ordered from Blindster 6 times before, always appreciate their good customer service giving technical advice before the order, and only once had a problem - they took the defective product back and quickly repaired it. Prices are very competitive.

Date of experience: May 1, 2016
New Jersey
1 review
0 helpful votes
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Great
May 5, 2016

When found I blindster website, I got what I wanted with my first order and I didn't have complain about my shipment not arriving on time. Great website to purchase from. I even got a discount on my first order.

Date of experience: May 1, 2016
California
1 review
0 helpful votes
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Dissapointed
May 4, 2016

Looks cheap. Maybe I ordered a low quality. Everything else is fine

Date of experience: May 1, 2016
Colorado
1 review
0 helpful votes
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Product nicer than expected!
May 5, 2016

Pix on line was unclear what it really was but called into sales office and she explained it to me in great description

Date of experience: May 1, 2016
Colorado
1 review
0 helpful votes
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The blinds are great; well made and packaged, received without damage; good instructions, very plain; measurements perfect. Look forward to having them at our windows for years.

Date of experience: May 1, 2016
New Hampshire
1 review
0 helpful votes
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We ordered 3 shades and 1 works perfectly, 1 works ok and the third arrived with a broken piece and one piece out of place. CS gave some good suggestions for the one that did not work, but when this did not fix it, it was no hassle to have a new one made and delivered.

Date of experience: May 1, 2016
Nevada
1 review
0 helpful votes
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Great
May 4, 2016

I am pleased except for one of the blinds is shorter than the rest.
Over all they are nice just the one blind in guest house.

Date of experience: April 30, 2016
Michigan
2 reviews
0 helpful votes
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1st order with Blindster
May 4, 2016

Measuring was my downfall. You should
Measure from inside window. If you are
Replacing a blind that has pins at each end
Measure from my end of pin to end of pin. Had to
Pay $15.00 more for not measuring correctly
Could have bought the blind cheaper at store
Blind cost $67,00 to much for one roll down blind.
Service was good friendly & helpful. But too
Much for a roll down blind.& had to wait the
First time longer then 2nd time. Just measure
Correctly. Made in China!

Had to pay! $15,00

Date of experience: April 30, 2016
Texas
1 review
0 helpful votes
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One Satisfied customer
May 3, 2016

Ordered the blinds, received them in a week, and they fit perfectly.

Date of experience: April 30, 2016
Illinois
1 review
0 helpful votes
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Simplicity
May 3, 2016

Using Blindster website was so simple. Second set of blinds purchased in a few months. Will definitely use them again and let friends and family know.

Date of experience: April 30, 2016
North Carolina
1 review
0 helpful votes
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Replaced blinds
May 3, 2016

When we moved into our new house, there were two blinds on the bedroom window instead of one large one. We ordered large blinds for both bedroom windows for more privacy and they are wonderful! Excellent quality, and they fit perfectly! We didn't even have to wait very long for delivery.

Date of experience: April 30, 2016
Georgia
1 review
0 helpful votes
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Great experience great product
May 3, 2016

Easy to order. Easy to return. Easy to install. Great experience overall. Really happy with the product.

Date of experience: April 30, 2016
California
1 review
0 helpful votes
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Great!
May 3, 2016

Easiest blinds experience! Measured out the window, put everything into the website, and a few days later we solved our privacy and excess sunlight issue from an odd window - at a very affordable price!

*One downside: we didn't receive the shipping notification email from Blindster until two weeks after we actually received the blinds. Probably just a clerical oversight and not an issue since everything arrived within a week of placing the order.

Date of experience: April 30, 2016
Florida
1 review
0 helpful votes
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The BEST!
May 3, 2016

So easy to just measure your window and pick the blinds you want. Easy to install and they were sized exactly right and perfect.

Date of experience: April 30, 2016
California
1 review
0 helpful votes
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Great Customer Service
May 3, 2016

I ordered 2 sets of blinds. I ordered one set as inside mount and it should have been outside mount. It was my mistake totally. Blindster fixed it with no additional cost to me. I was very happy.

Date of experience: April 30, 2016