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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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New York
3 reviews
0 helpful votes
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Room darkening shade
May 1, 2016

Good quality for the price, fit well. Easy to hang.

Date of experience: April 28, 2016
Colorado
1 review
0 helpful votes
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Except for getting the wrong mounting brackets with the original order, I am very satisfied with the product. The correct brackets were shipped quickly.

Date of experience: April 28, 2016
Utah
1 review
0 helpful votes
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Good customer service
May 1, 2016

I like the blinds but one of my rolls began to lose its spring. I talked to customer service and they got me all the info I needed to make them with better again. Happy with my experience.

Date of experience: April 28, 2016
Wisconsin
1 review
0 helpful votes
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Customer Service
May 1, 2016

I have purchased 14 blinds from Blindster. The quality and price cannot be beat. And the Customer Service employees have been helpful and understanding just as your Commercials state. I have recommended Blindster to family members and friends.
I first heard about Blindster listening to Rush Limbaugh... Thanks Rush!

Date of experience: April 28, 2016
South Carolina
2 reviews
0 helpful votes
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Quick service!
May 1, 2016

I received my shades within 2 weeks and they installed very easily!

Date of experience: April 28, 2016
Michigan
1 review
0 helpful votes
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Blinds
May 1, 2016

Fit perfectly easy to install nice look for the room

Date of experience: April 28, 2016
Washington
1 review
0 helpful votes
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We received our order before schedule. The blinds were better quality than we expected and when one of the blinds was missing a tassel they shipped one out the same day. Highly recommended.

Date of experience: April 28, 2016
New York
1 review
0 helpful votes
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Super
May 1, 2016

Cellular blinds were of very good quality and fit just as expected. Excellent shopping experience. Have bought from them before and will again.

Date of experience: April 28, 2016
Michigan
2 reviews
0 helpful votes
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Review
May 1, 2016

Website easy to use, fast delivery with easy instructions

Date of experience: April 28, 2016
Kentucky
1 review
0 helpful votes
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Excellent customer service!
May 1, 2016

I had some problems with my order. If your measurements end on a half, like 26.5" Customers should be advised to round up instead of down. The company cuts a 1/2" off of whatever measurements you provide. I would have preferred to have my inside cut blinds to be a little wider, but they will work ok. Customer service worked with me to provide mitred valances to help cover the exposed metal tops. Thanks again!

Date of experience: April 28, 2016
California
1 review
0 helpful votes
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Same stuff, different distributor
April 30, 2016

The "clutch" feature is ugly and unnecessary.
Have verticals from do-it-yourself stores that allow the chain controllers for turning to hang without a loop, much better.
The continues cord for pulling the blinds open just goes through a loop (no clutch). Much better looking and much less controlling.
On top of that the seller provided the wrong tracking number which had the wrong delivery date and wrong number of packages
Unfortunately this is identical to what was sent by the other mail order blind company...

Date of experience: April 27, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your blinds.
Our vertical blinds should not have a clutch that is visible. It is enclosed inside the headrail. Please send me photos of the headrail so that I can see what you received. We will get this remedied as soon as possible.

Missouri
1 review
0 helpful votes
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Perfect
May 1, 2016

Everything was absolutely perfect with the products. They were sized correctly and the quality was excellent. I wil certainly recommend this supplier to anyone looking for good window products. I plan to deal with this company in the future.

Date of experience: April 27, 2016
Texas
1 review
0 helpful votes
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Finally changed
May 1, 2016

My home is 20 years old and we have had black honey comb blinds forever!
I finally got my white white faux wood blinds and they look fantastic!
I have a few more Windows and home is complete! Looks great, easy to put up great prices,

Date of experience: April 27, 2016
California
1 review
0 helpful votes
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Super happy
May 1, 2016

Blinds arrived in good time and fit perfectly. Look beautiful! Thanks!

Date of experience: April 27, 2016
Massachusetts
1 review
0 helpful votes
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Great shades for the price
May 1, 2016

Shades were what we ordered came quickly and were easy to instal.

Date of experience: April 27, 2016
Florida
1 review
1 helpful vote
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Had all new windows installed and wanted to upgrade blinds as well. Previously had faux wood blinds so was very familiar with prices and installation. Blindster was much less per blind than what we paid before and was as good or better than what we had before. Very pleased with ordering process and quick shipping once the embossed was in stock! Will order another for 1 window that we did not get before

Date of experience: April 27, 2016
Colorado
1 review
0 helpful votes
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Great blinds
May 1, 2016

These blinds are high quality and were easy to install by myself. They completely block out light when pulled up, allow light when down or you can pull the entire blind up for no coverage. Great for an East facing window when you want to sleep in!

Date of experience: April 27, 2016
California
1 review
0 helpful votes
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Solar shades
May 1, 2016

Very pleased with the quality of the solar shades.

Date of experience: April 27, 2016
Virginia
1 review
0 helpful votes
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Very Good Blinds!
May 1, 2016

I ordered solar blinds for our mid-century modern house. It has nonstandard Windows (ceiling to floor, different widths). The instructions were simple and clear. The blinds do just what I wanted----they block out the morning sun. They look great, too. We will get similar blinds for the other rooms.

Date of experience: April 27, 2016
Canada
1 review
0 helpful votes
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BLINSTER IS BEYOND EXCELLENT!
April 30, 2016

WE HAD JUST BOUGHT NEW HONEYCOMB BLINDS FROM A COMPANY. THE BLINDS WERE THE WORSE BLINDS WE HAD EVER BOUGHT. THEY MEASURED THEM WRONG, THE STRINGS FELL APART IN OUR HANDS, WOULD NOT STAY UP, ETC! A NIGHTMARE.
THEN, WE HEARD ABOUT BLINDSTER ON THE RADIO! THEY GIVE THE BEST CUSTOMER SERVICE, THE BLINDS ARE BEAUTIFUL! THE BLINDS ARE WELL MADE AND FIT NICELY INTO THE WINDOWS. A COUPLE OF BLINDS WE REORDERED AS WE FELT THEY COULD FIT TIGHTER. BLINDSTER SEND US 2 FREE BLINDS. AND, YES, I MEAN FREE. AND, THE PRICE? LET'S TALK ABOUT THAT! THE OTHER BLIND CO. COULD NOT HOLD A CANDLE TO THEIR BLIND PRICE! BLINDSTER NOT ONLY HAD A GREAT PRICE, BUT THEY SHIPPED THEM FAST AND THEIR PACKING WAS LOVELY. EACH TIME WE HAD TO CALL BLINDSTER THEY HAD SUCH NICE PEOPLE TO COMMUNICATE WITH AND WALKED US THROUGH EVERY STEP! WE WILL CONTINUE ONLY TO BUY FROM BLINDSTER! WE ALREADY HAVE MENTIONED BLINDSTER TO A FRIEND WHO NEEDS BLINDS! OH, THIS IS THE BEST DEAL GOING! I HOPE BLINDSTER IS HERE FOREVER! THANK-YOU BLINDSTER FOR EASING THE PAIN OF THAT OTHER BLIND COMPANY WHO PUT US THROUGH HELL AND BACK. BLINDSTER, YOU ARE THE BEST! I WILL CONTINUE RAVING ABOUT YOU TO EVERYONE!

Date of experience: April 27, 2016