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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Ordering and receiving the blinds were easy and the quality of the material/manufacturing was great. We are ordering larger ones for our french doors!
Thanks
My bottom up top down shades came with a small plastic piece unattached. I contacted the company and worked with someone to figure out what it was. Together we realized that I would need replacement shades sent. This was done and now my shades are perfect. I appreciate the price, the guarentee and the excellent customer service!
Costs were as stated and product received as promised. Can't ask for more than that!
I ordered the shutters for the windows in my home. Installation was super easy. The order was missing 4 pins for one of the shutters but I informed customer service and they were sent out no questions asked. Somehow I missed 2 windows (my bad) so I will be receiving that order tomorrow! Super excited.
Although two of the valances arrived cut a little too short, the moment I called Blindster and completed their form and sent photos, the correct size valances were on their way. 100% satisfied.
I ordered bedroom blinds and was very happy with the product. It fit perfectly and was a great value. :)
Ordered 18 different Faux 2" blinds. Made 2 mistakes specifying the size got replacement with no issues. Overall good price, good customer service.
None of our blinds came with directions for installation, or with the tilt wands. One set can't be adjusted... the pulls won't hold in place.
I had ordered new blinds for all windows in the home just purchased. Deliver was on time and correct. I messed up on one measurement and replacement was provided quickly. Great customer service!
Everything fit just perfect and was easy to install. We received our blinds really quickly and I liked the fact that they had me double check my measurements before finalizing my order. Mistakes could have been costly for myself doing an entire house.
I ordered my shades with the pull chains on the right for all of my windows, but I didn't realize that one of my windows has its locking mechanism on the right side. When I installed the shade and the pull chain, it interfered with the lock. I called Blindster and they sent me a new shade with the pull chain on the left side - free of charge! It was easy and they didn't make me send the original back. Great customer service!
Blinds arrived quickly, quality is great - look wonderful - really like the header. They look much more expensive than they were.
Always a great experience & refer all our clients to Blindster!
Couldn't ask for any better service, both in time to receive order as well as customer service. Would not hesitate to order again or recommend to others
Prices were competitive, BUT:
1) Very disappointed that you can't get cordless honeycomb shades narrower than 18". I have two 16" windows that will look out of place now.
2) I ordered the whitest white of all the samples I requested, and they STILL look off-white, and I discovered that is because the bottom piece is beige. Why wouldn't they make the header AND the bottom trim piece the same color?
3) The site did not say they would chop 1/2" off your width measurement. I presume this is for the brackets. The brackets would have absolutely fit with less space, and now my blinds are all awkwardly smaller than my windows because you have to go with the shortest width to start with.
EDIT: I am more than pleased with how Blindster responded to these issues. Technically, some of this information WAS contained on the site, but it was buried in details/measurements that are hard to interpret until you see the final product. I informed Blindster that none of these issues were major, and we decided to keep the blinds as-is rather than go through the hassle of returning them. I did not ask for any money back, but they voluntarily gave me back 50% of my purchase price. Still just a fairly average product, but WONDERFUL customer service in a world where that is almost unheard of anymore.
I'm sorry you aren't happy with your order!
Unfortunately, I don't have a factory that makes cordless cellular shades as small as you want. There isn't room for the mechanisms in the headrail for smaller blinds.
In the U.S., all factories make a width deduction when blinds are ordered as inside mount. This is not only to accommodate the brackets but also to allow the shades to move freely in the window. I'm sorry you didn't see it but our measuring instructions are very clear that you should use the actual window opening width measurement (smallest of the width at the top, middle & bottom) when ordering inside mount blinds. We can remake these under our Fit or Free Policy if you want to get wider blinds.
I will call you to discuss your header and bottomrail not matching and to see if you want to remake your shades at a wider width.
I just can't get enough of this store! Great products and customer service!
The blinds itself are nice but the wand and open/close mechanisms are fragile and I don't feel they are made to withstand the test of time.
I'm sorry you aren't completely happy with your order!
All of our products are covered by our limited lifetime warranty for manufacturing defects. The tilt mechanisms in the blinds you ordered would certainly be covered. We are very confident in the quality of the components in all of our blinds/shades. I will call you to see if there is something wrong with the blinds.
I have furnished 6 rooms of my home using Blindster and have been very pleased.
I wasn't sure of the blinds and quality, so I ordered only 2 blinds; one for the east side and one for the west side. Surprisingly, it cooled the living room and dining room down immediately. So I ordered for the rest of the house. House has never been cooler for the Oklahoma heat.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had problems with your order!
It looks like you have been working with Kelley and we have ordered the remake and the parts you need. I will call you to make sure everything is resolved. Thank you for your patience.