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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I have order from Blindster prior and loved the products. However on my recent faux wood blind order I have been in contact twice with Blindster. It seems first time the product was back ordered and I was not informed and second I am not sure the delay, it is now month and half later and I am just receiving my order.
Seems communication on their end needs some fixing. This was resolved only when I contacted them.
Ordered blinds on line, web page is a little awkward to use but eventually order was placed. A phone call to a representative was made to confirm order. The rep was very helpful and knowledgeable. The order consisted of 22 different windows and the product was received within a couple of weeks. There was an error made on the size of a valance but a phone call corrected this and the proper size was sent in a few days. Quite pleased with the experience and the blinds. Keep up the good work!
Commercially-stocked blinds are made only in standard widths, none of which fit into the screened windows on my porch. Blindster created four sets of blinds for the porch that fit perfectly and look beautiful. I am pleased. The porch looks like a lovely old sunroom in a victorian home.
The blinds for our new restaurant are wonderful. We got 11 of the 2" faux wood blinds. Customer service was extremely helpful when I called to make sure I was measuring correctly. We are a small business and just opened as "The Happy Oyster Pub and Grill". As a local restaurant the price was great for our start up budget. They really add class.
I ordered the wrong size by mistake. They fixed it for me.
I ordered four custom sized blinds. One unit had a broken end cap. The replacement part was sent out promptly.
Customer service representatives are very knowledgable and friendly.
I would order from them anytime.
The size I ordered did not fit, and color was too dark. I called customer service to see if there was anything I could do. They were replaced with correct size and color. The rep was very accommodating and understanding. She was patient with my many questions.
Great service and quality. I made mistake and ordered fixed top blinds and customer service was very generous in taking them back and supplying the ones I wanted with very little penalty for my mistake. I really like the cordless up-down feature. Attaching hardware works well and is easy to install.
First of all there were no instructions so thank goodness I knew what I was doing. Love the blinds but crown molding valance is to short. These blinds were for a double inside mount window so I purchased 2 blinds and they come with the valances. The 2 valances are to short by about 1/2" total. If I have them together in the middle then you see part of the bracket on each side and if I have them pulled over enough to cover the brackets then there is about a 1/2" gap in the middle which looks horrible. Also, they are very, very noisy when you pull them up. Called blindster and they tried to sell me a one piece valance for an additional $20.00 which still would not work if it was cut to short. They had an excuse for everything and made me feel like I was stupid and did not understand. They could have solved this by just sending me 2 new valances that actually fit. Believe me I am 59 yrs. Old and have been ripped off more than once in my life. I have 11 windows in this house that eventually I was going to purchase new blinds for so they lost a lot of money and what would have been a good customer. SO MUCH FOR THEIR SLOGAN OF FIT-OR FREE GUARANTEE.
Exceptional customer service from "Tammy" & "Kelly"! I ordered the wrong size for my blinds and they resolved my issue in a timely manner with professionalism. I would definitely recommend this company.
I don't often order things online that require measurements because you're taking a risk on the fit. But Blindster not only fit perfectly, they look great and the compliments I've gotten make me very happy. I will definitely recommend Blindster to friends and family and I'll probably order from them again.
I was greatly pleased with the blinds I ordered. The quality was as expected. The fit was perfect. The service was exceptional. I will definitely order from them again.
Easy to understand measuring information on website, a snap to install. Love the blinds
Told me when I ordered the time it would take and it actually was done in less time and ship to me very satisfied excellent job
Blindster.com products are made in the USA. That's very important to me. The solar shades I bought were about half the price that I would have paid elsewhere. The customer service was fantastic, courteous, friendly, and helpful. The shades are eliminating the need to turn on the air conditioner. In that regard, they are far exceeding my expectations.
Received shipment on time and outside of packaging did not look as though it had any damage.
However, After opening the box, the end that has the drawstring (the main carriage), was bent on both forward and aft vertical sides and one inside stiffener that is curled was dinged. One of the caps that act as a filler to the bottom section at each end, it falls out VERY easily, just need to tip it down and out it comes. I straightened out the bends pretty well, can't see it after it was installed and added a touch of silicon to the loose end piece and now stays in.
Other than those items, it looks good and works good. Just seems like there was not that close attention to the handling before it was shipped. Not worth the trouble of returning it.
Love the blinds I ordered. They make ordering so easy. They arrived when I was told they would. They look great in my living room. I will be ordering from Blindster again.
We are pleased with the price and shipment. However, the instruction is not clear at all... We had to reinstall the mount a few times. You should provide a video online for us to follow. The chain is not as smooth as we expected. We have to be very careful when we roll it up or down. We don't understand why the security thing comes with a spring. It makes it more difficult to install. Overall, you really need to improve the instruction.
I'm sorry you aren't entirely pleased with your order.
Roller Shades can be tricky to install but I have sent your comments to the factory to make sure they review the installation instructions. We also have our own installation instructions on the product page for each product.
The tension device at the bottom of the chain is required by Federal law to not function unless it is properly installed. All the devices I have seen use a spring so that the chain cannot be moved until the tension device is screwed into place.
Thank you so much for your feedback.
I have placed several small orders with Blindster over the last two years and have been very pleased with the products and price. I received 1 defective blind a couple of orders ago and they promptly replaced it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order!
The valances not covering the entire headrail (including the brackets) is usually caused by 1 of 2 issues: 1. The top of the window is wider than the bottom of the window or 2. The blinds were ordered too small. In this case it looks like the blinds were ordered 1/2" too small.
We can either handle this under our Fit or Free Guarantee or we can get you wider valances (your choice). I will call you to see what we can do to get everything remedied.