On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ease of ordering. Ease of installation. Good quality blinds. Shipping could have been better.
Delivery service left the package in my WET driveway. I have a front covered porch.
Cardboard was pretty wet!
Got all my window shades for my new home from here. I was nervous about my measurements, but with the detailed instructions all turned out fitting perfectly. Thank you!
It was delivered in a short amount of time and in good condition. I have purchased blinds from them before and have gotten them at a good price and in a timely manner.
We first ordered from Blindsgalore 15 years ago. It was time to update some our aging cellular blinds so we returned. They make it so easy to order and then installation is a breeze.
I contacted company about a broken wand for my blind order but have not gotten a response to my request for a replacement. No acknowledgment of receipt of the replacement. I'm disappointed but eill contact the company by phone to follow up.
Website easy to navigate. I was kept updated on status of blinds and delivery date.
Love the product and the simple ordering experience. Only downside is the delivery time. Ordered the product November 27th and received the product December 20th. In the end, the long delivery time did not pose a problem it was more just the waiting for them to arrive.
Admittedly, the thanksgiving holiday closures did effect production times on certain products, resulting in slight production delays. We appreciate your understanding and hope that you love the new shades!
Easy to find blinds needed and measurements. Good sale price received.
Arrived on time, as advertised, easy to install, great product, works as advertised. Happy with purchase.
The website was easy to use. However, we were not informed that the material for our blinds was no longer available. Only by my calling to find out the status of our blinds a month after placing my order did I find out this information. When I placed a new order with new available material, I asked if I could receive any form of compensation. I was informed that Blindsgalore would give me a credit and when asked if that credit could be placed on my credit card, I was informed that it would only be a credit for a future blind. This, in my opinion, is not good customer service and I am very disappointed in Blindsgalore's customer service.
We will be reaching out privately to address your concerns and apologize for the delay!
The website was a bit confusing when placing my order.
The installation was easy and my blinds are sturdy and gorgeous and everybody compliments them.
Great blinds, fast shipping and a good price compared to alternatives. Easily understandable measuring instructions!
They were easy to order. No problem with installation or anything else. I would use this site again.
Customer service chat person did not answer my questions easily. Took way longer than it should have
We apologize for any inconvenience. Unfortunately, during the holiday season, we did see shipping impacted... your patience is appreciated.
I have purchased, so many blinds from Blindsgalore, I'm unable to count them.
They are a truly customer service paradise!
Every order of mine has been shipped and delivered in a timely fashion.
If you have any issues, their response time is always immediate... particularly if you call.
Best company ever!
The quality, price, service of the blinds was great; but the after sales were horrific! When we called up after the installation to ask a way to darken the shades, due to bright sun in the morning, we were treated rudely and given no solution. They did say there is an option to return the blinds and remake them in a darker sheer. Te company wouldn't even tell us ho to reach the manufacturer to consult our problem with them! They clearly didn't want to deal in finding a solution.
I have Bali blinds throughout my house. I love the cellular blind how it keeps out the cold, the room darkening feature, the ease of installation, and the quality of the blind itself.
Too slow on the delivery. Not sure you can improve time. Blinds are good.
We apologize for any inconvenience! With the holiday season, we do see Fedex and UPS tend to take a little extra time, as their shipping volume is so heavy during this season. We appreciate your understanding. Thank you for choosing Blindsgalore!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize and will be reaching out privately to address your concerns!