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Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
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This is my 3rd order from blindsgalore and all three have been fantastic experiences from start to finish. Great quality products for a great price.
Good service…sent swatches to verify color prior to purchase.
I have ordered from Blinds Galore for 6 homes over the course of 12 years. This time I feel the quality is slipping. The continuous cord loop system is cheap plastic and the cord catches where it is spliced. It also says that if it breaks it is not under warranty!
However, on a positive note for as long as they last they keep out the cold and give us privacy
My particular needs were beyond the allowable width by just two inches. I called the 800 number and was greeted by a real person! She was very accommodating and pushed my request through with the promise she would call me if there were any issues.The order was recieved a week later in good condition. The instructions were concise and all hardware included. The solar shade works well and adds a great look to our room. We will be ordering again in the near future.
Blindsgalore is unique. Using their terrific website, we were able to confidently select and purchase blinds for our off-grid vacation home where there are no vendors or installers. The website anticipated our questions and included everything we needed to measure the space and select the right blinds. We're satisfied and grateful.
Great quality for the price, took about 20 minutes to install and clip all the parts on. The fit was exactly as expected.The blackout blinds are working great in the desert sun to keep it dark in the morning.
My order and delivery of the blinds was fine, but there was no confirmation email, no other communication that the order was in progress or delivery info. The only thing I heard from Blindsgalore after ordering online was the day the blind arrived on my porch. Would have been nice to know what was going on with my order!
Hardest part was matching color. It was easy to install and looks great!
We chose this company because of the cheaper price and I was nervous about the quality but they're great blinds! Very easy to install and we love them. I'm also impressed with the quality of communication from customer service to make sure we got the delivery and are satisfied with the product.
Received nice blinds with incorrect installation instructions.
We are very sorry to hear that you are having install issues and will be reaching out privately to address your concerns!
The website helps you order the right thing the first time. This is our third order for a commercial application and it was perfect.
Third time repeat client! Thank you so much!
I took advantage of the great sale, buy one blind, get one free. But I'm not pleased with the purchase. Instead of two rows of blind cord these have three rows. And the slots where the blind cord runs through is so wide it's lets way too much sunlight into my bedroom. Already paid for handyman to install so will now have to shop for drapes to go over blinds.
We apologize for any confusion. Yes, that product does include three cords, to ensure a robust lift system. We do offer our Blindsgalore Guarantee for situations just like this, where it is an aesthetic issue... up to four blinds can be exchanged, on a one time per client basis. Just reach out to our service team to get started!
Blinds arrived timely, look great! I needed a minor replacement of a wand and cs responded quickly. The blinds are great quality and look really nice
The slats on the blinds do not fully close on the last few slats near the bottom which allows someone to see inside the house.
The blinds arrived in great condition. Installation was easy and they perform as expected. The overall shopping experience was excellent.
Return customer several times. Always good service and products. Customer service is responsive in answering questions.
I'm a repeat customer. Always happy with BG product and service.
It was easy to order, lots of options and the blinds are perfect
All of the defective ones were the same color. Who ever worked that day did a bad job. One of the blinds was scratched at the top. One wouldn't raise properly. One wouldn't tilt.
They replaced them with working ones, but I had to wait for them to be re-made.
I am a returning customer. I ordered 10 sets of blinds years ago and they all were perfect. So, I was surprised and disappointed with this order.
While we are glad to hear that the issue was resolved quickly, we do apologize for the inconvenience. Incidentally, we do test the shades at the factory, so this might very well have been a damaged in transit issue. We appreciate your understanding and hope that you love the finished product!
QUICK, EASY, GREAT PRICES- LOVED THE WEBSITE, HOW IT SHOWED THE CHANGES I WAS MAKING MADE MAKING MY DECISION MUCH EASIER
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any confusion and will be reaching out privately, as we do send email confirmations for orders and shipment! We are also here seven days a week with live agents who can always check on orders or answer questions. We appreciate your understanding!