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Blinds.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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North Carolina
1 review
0 helpful votes
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Perfect
May 22, 2024

Easy peasy! Fit beautifully great color easy to install. I love my blinds! Will tell everyone about them 😊 they are the best

Date of experience: May 12, 2024
New Jersey
2 reviews
1 helpful vote
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Ordered these similar items over 3 years. Ago. Hopeful that I'll have the same good experience.

Well… I did have same GOOD experience.

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Fast,easy, perfect fit.
May 21, 2024

Very easy to measure, fit and quality were great! Overall quite happy with our purchase. Definitely will be looking into more blinds for the house.

Date of experience: May 11, 2024
Washington
1 review
0 helpful votes
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Great blinds, great price
May 21, 2024

I called and Paul was very helpful in picking out the right color for my house! They arrived faster than expected. Thank you

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Great blinds at an excellent price
May 20, 2024
Updated review

This is a repeat purchase. The first one was so easy to install. Thank you
Great quality and excellent customer service. The web site is easy to use.

Date of experience: May 10, 2024

Nice website, easy to use
July 18, 2022
Previous review

Nice website, easy to use

Date of experience: July 18, 2022
Tennessee
1 review
0 helpful votes
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Great blinds
May 20, 2024
Updated review

All the blinds I've received have fit perfectly and have had no defects! It's so easy to order the right size with the assistance on the website of how to measure.

Date of experience: May 10, 2024

It's always easy to order the blinds I want!
March 23, 2024
Previous review

It's always easy to order the blinds I want! The website is very user friendly-

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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Beware the "$199 installation package"
May 20, 2024

I placed an order based on my measurements. I paid $199 for the "professional" measurement and installation. After measurement by a "professional" (not) the cost of the blinds went up $140. The largest difference in measurement was 1/8". I have a feeling this pro measurement/installation package is really just a tactic to up the price by saying my measurements were off. I don't have the blinds yet so I can't speak to quality but I would strongly encourage people not to fall for the measurement-installation program. The guy who came to measure was rude and very inconsiderate. And, it is a 3rd party vendor so they have no ties to blinds.com - which, I learned, is owned by Home Depot.

Date of experience: May 9, 2024
California
3 reviews
0 helpful votes
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Ordered many times.
May 20, 2024
Updated review

I have ordered from Blinds.com many times before. I have been very happy with the cellular shades. They fit perfectly, have lasted for years and give us privacy. I was not happy with the wooden slat blinds. They fit perfectly but I could not close them if I opened them all the way. They sent me new ones with no charge, but they had the same problem. I replace them with a cellular shade. I highly recommend the cellular blinds.

Date of experience: May 9, 2024

Erik in Texas was a big help!
April 14, 2022
Previous review

Erik in Texas was a big help!
Thanks Erik

Date of experience: April 14, 2022
Florida
2 reviews
0 helpful votes
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Some have So many Colors Decision Overload
Be careful with measuring-They say they will allow for hanging But my Cellulars were Exactly the measurement I gave them

Date of experience: May 9, 2024

Some have So many Colors Decision Overload
April 4, 2024
Previous review

Some have So many Colors Decision Overload

Date of experience: March 25, 2024
Idaho
1 review
0 helpful votes
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Worth It
May 19, 2024
Updated review

Started out as a "deal". Then instantly price went up when I actually put in whatever product info I actually wanted

Date of experience: May 9, 2024

Started out as a "deal"
April 4, 2024
Previous review

Started out as a "deal". Then instantly price went up when I actually put in whatever product info

Date of experience: March 24, 2024
Arizona
1 review
0 helpful votes
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Size was perfect but the slats are no better than a $5 blind from Home Depot. The top slat was bent from the get go. Placement of the brackets over the swivel mechanism is way too tight when drilling into house walls. The screw heads interfere with the swivel mechanism unless the screws are WAY beck in the brackets. Instructions are poor at best.

Date of experience: May 8, 2024

Easy and affordable
April 4, 2024
Previous review

Easy and affordable. Great that they are made to exact size

Date of experience: March 24, 2024
Michigan
1 review
0 helpful votes
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Great value
May 18, 2024

Fast and easy! Blinds are good as advertised.
I think the quality of the product is as good as more expensive blinds. But the price is lower. Good QPR!

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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Great quality made blinds
May 18, 2024

Great fit, quality blinds. Would buy from here again...

Date of experience: May 8, 2024
Arizona
1 review
0 helpful votes
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Repeat customer. The first experience brought me back again. The blinds are good quality and met my expectations. They arrived ahead of schedule and installation was straight forward.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Surprised by Quality and Price!
May 16, 2024

Fast and Easy to order, delivered quicker than expected! My local guy wanted $1000.00 installed with pull cord. I paid just over $400.00 with motorized control.

Date of experience: May 6, 2024
Utah
1 review
0 helpful votes
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Awesome company!
May 16, 2024

Very simple site to use and get blinds ordered. Blinds.com beat several others in price. I really appreciate having the cheaper, but quality material blinds

Date of experience: May 5, 2024
Missouri
1 review
0 helpful votes
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Excellent Quality
May 15, 2024

Information on your products was quite easy and straight forward. Love the look and ease of installation, that I ordered 2 more blinds from this company, so far it has been an excellent experience.

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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Great product and easy to install.
May 15, 2024
Updated review

Great products and delivered timeline. Love the fact you're giving out discount which are most needed these days. Also, the variety of blinds is appreciated too. Thanks

Date of experience: May 5, 2024

Great web site with intuitive options selection layouts...
March 26, 2024
Previous review

Great web site with intuitive options selection layouts and instructions

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Simple & convenient
May 15, 2024

Product is simple and neat, though ordering process a little complicated -- especially rescheduling process with Home Depot service provider. Sometimes Blinds.com require a call to move the process forward, which is not my favorite method.

Date of experience: May 5, 2024
Wisconsin
1 review
0 helpful votes
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Easy
May 14, 2024

I had no trouble placing my order. Once I put in the measurements I was asked for specifics, color, mount placement, etc. Very easy.

Date of experience: May 4, 2024