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Blinds.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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California
1 review
0 helpful votes
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Great service, spotty quality
May 30, 2024

Easy to order. Received when promised. Unfortunately 2 of the 6 blinds had to be replaced. One because they were uneven, the other because the tilt did not work.

Great support when I called to report the issues.

Date of experience: May 20, 2024
Florida
3 reviews
0 helpful votes
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Easy to order.
May 30, 2024

The ordering process was easy and they send very good instructions; including a video. We had trouble hanging it which I believe was due to a stucco wall.

Date of experience: May 20, 2024
California
2 reviews
0 helpful votes
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Love these blinds
May 30, 2024

They showed up and they were easy to install especially considering there was a former blind system in placeLove the selection love that im doing this on a late sunday afternoon...

Date of experience: May 19, 2024
Michigan
1 review
0 helpful votes
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Awesome
May 29, 2024

Easy to order, easy to install. Would use again.
Can't think of anything else to say, but need more characters so I'll keep typing

Date of experience: May 19, 2024
Utah
1 review
0 helpful votes
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Refreshing good experience
May 29, 2024

Blinds arrived as ordered without damage and all were made to correct size.
Hats off to the folks who made the order happen. Thank you

Date of experience: May 18, 2024
Michigan
1 review
0 helpful votes
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Beautiful blind.
May 29, 2024

Quick and easy to order and delivery was earlier than stated when I ordered. The directions are a little confusing and over whelming. Simplified directions would be nice.

Date of experience: May 18, 2024
Texas
1 review
0 helpful votes
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Easy Peasy
May 28, 2024

Thank for variety of options and the sizes. The shipping could have been a bit faster but overall I am satisfied and pleased.

Date of experience: May 18, 2024
Oklahoma
1 review
0 helpful votes
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Easy to pick choices. Good website. Several years ago (9-10) we bought Bali privacy blinds for our bathroom through Blinds.com. Size and quality were great. Installation was very simple. Once again we have remodeled the same bathroom but changed from a wood tone to a light gray motif. I went back to my records of the first sale and basically duplicated it, changing only the color and upgrading to free lift stringless model. The results were perfect. Love the easy lifting. Thanks for another great experience.

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Great experience
May 26, 2024

Our installer, Rick, was very helpful. He did a fantastic job measuring and installing, cleaned up after and was overall great.

Date of experience: May 16, 2024
Wisconsin
1 review
0 helpful votes
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Very Happy
May 26, 2024

I was very happy with the ordering process, the product itself, and the ease of installation. Unfortunately, I made one measuring mistake but that was on me. The items were all made to my specifications and were labeled very clearly. We love our new blinds.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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Love the quality and price
May 26, 2024

Always an easy site to navigate. Been a happy customer for several years! My go to blind site for all my shades and blinds.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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Excellent quality and fast delivery.
May 26, 2024
Updated review

Easy to measure and fast delivery for custom size odd measurements for an old farmhouse windows. I highly recommend blinds.com you won't be disappointed.

Date of experience: May 16, 2024

Simple to use
March 27, 2024
Previous review

Simple to use.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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Great quality for the price
May 25, 2024

Great quality, ~20 minute installation, great upgrade for our old blinds. Would recommend for anyone interested in affordable, quality blinds.

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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I triple checked all the measurements. I'm happy with the accuracy of the fit with my measurements. Will buy again the future.

Date of experience: May 15, 2024
Illinois
1 review
0 helpful votes
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NI'm very blinds!
May 25, 2024

So far so good! Easy ordering! I was sent quite a few samples to look at before making a decision.I needed a white and there were many shades to choose from.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Fast, easy, and affordable
May 25, 2024

Very easy to use website! However, our blinds were misrepresented. We ordered light filtering and none of them filter light one bit. It's a darker color though and that can be expected.

Date of experience: May 14, 2024
Indiana
1 review
0 helpful votes
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Excellent customer service, professionalism, and attention to detail from everyone I have interacted with. The process has been very accommodating to my schedule, and I look forward to the finished product!

Date of experience: May 14, 2024
Nevada
1 review
0 helpful votes
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Great Product & Service
May 24, 2024

I have ordered here before. The instructions are easy, the visual updates make it simple to see what you blinds will look like. I made a couple of mistakes that the company pleasantly corrected for me. The customer service is a standard that most companies should be based on in my opinion.

Date of experience: May 14, 2024
Illinois
1 review
0 helpful votes
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Love my blinds
May 24, 2024

Love the website, so easy to use, great products and lots of choices! Blinds were easy to install and look great! Will buy from again

Date of experience: May 13, 2024
Wisconsin
1 review
0 helpful votes
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Kitchen blinds
May 23, 2024

Easy ordering, timely delivery, easy installation, so easy to use the push up feature! Love them! I needed something inexpensive, and these fit the need.

Date of experience: May 13, 2024