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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order. Received when promised. Unfortunately 2 of the 6 blinds had to be replaced. One because they were uneven, the other because the tilt did not work.
Great support when I called to report the issues.
The ordering process was easy and they send very good instructions; including a video. We had trouble hanging it which I believe was due to a stucco wall.
They showed up and they were easy to install especially considering there was a former blind system in placeLove the selection love that im doing this on a late sunday afternoon...
Blinds arrived as ordered without damage and all were made to correct size.
Hats off to the folks who made the order happen. Thank you
Quick and easy to order and delivery was earlier than stated when I ordered. The directions are a little confusing and over whelming. Simplified directions would be nice.
Thank for variety of options and the sizes. The shipping could have been a bit faster but overall I am satisfied and pleased.
Easy to pick choices. Good website. Several years ago (9-10) we bought Bali privacy blinds for our bathroom through Blinds.com. Size and quality were great. Installation was very simple. Once again we have remodeled the same bathroom but changed from a wood tone to a light gray motif. I went back to my records of the first sale and basically duplicated it, changing only the color and upgrading to free lift stringless model. The results were perfect. Love the easy lifting. Thanks for another great experience.
Our installer, Rick, was very helpful. He did a fantastic job measuring and installing, cleaned up after and was overall great.
I was very happy with the ordering process, the product itself, and the ease of installation. Unfortunately, I made one measuring mistake but that was on me. The items were all made to my specifications and were labeled very clearly. We love our new blinds.
Always an easy site to navigate. Been a happy customer for several years! My go to blind site for all my shades and blinds.
Easy to measure and fast delivery for custom size odd measurements for an old farmhouse windows. I highly recommend blinds.com you won't be disappointed.
Great quality, ~20 minute installation, great upgrade for our old blinds. Would recommend for anyone interested in affordable, quality blinds.
I triple checked all the measurements. I'm happy with the accuracy of the fit with my measurements. Will buy again the future.
So far so good! Easy ordering! I was sent quite a few samples to look at before making a decision.I needed a white and there were many shades to choose from.
Very easy to use website! However, our blinds were misrepresented. We ordered light filtering and none of them filter light one bit. It's a darker color though and that can be expected.
Excellent customer service, professionalism, and attention to detail from everyone I have interacted with. The process has been very accommodating to my schedule, and I look forward to the finished product!
I have ordered here before. The instructions are easy, the visual updates make it simple to see what you blinds will look like. I made a couple of mistakes that the company pleasantly corrected for me. The customer service is a standard that most companies should be based on in my opinion.
Love the website, so easy to use, great products and lots of choices! Blinds were easy to install and look great! Will buy from again
Easy ordering, timely delivery, easy installation, so easy to use the push up feature! Love them! I needed something inexpensive, and these fit the need.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

