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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
744
value
107
shipping
112
quality
2,554
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155,208 reviews

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Minnesota
1 review
0 helpful votes
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Great quality blinds
November 20, 2024

Easy to order fast delivery and great quality! Easy to install. Love the look and so easy to move up and down! I love the fact that we can customize the exact sizes and all options

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Perfect fit.
November 20, 2024

Step by step instructions made it very easy to order! They fit perfectly. Blinds.com kept me updated on my status of the order

Date of experience: November 3, 2024
Texas
1 review
0 helpful votes
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Excellent service! The products are always as ordered and high quality. I have been very pleased when using Blinds.com

Date of experience: December 13, 2024
Wyoming
1 review
0 helpful votes
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Blinds - quick and easy
November 20, 2024

Quick and easy- good quality. Blackout blinds is a must. Find the ones that suite you. Measure, order, install. Easy Peasy

Date of experience: December 26, 2024
Arkansas
1 review
0 helpful votes
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Great blinds!
November 20, 2024

Easy order. Great updates and tracking Quick delivery. East install. Quality product. No regrets or complaints. Will order from you again.

Date of experience: December 25, 2024
Wisconsin
1 review
0 helpful votes
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Exactly What I Needed With No Hassles
November 19, 2024
Updated review

Ordering what I wanted was quick and the process was relatively intuitive. The product i received was as I expected it to be, nothing less. Installation with the included hardware was easy enough, but the instructions were printed so small that they were very difficult to read (the accessibility protocols for customers with low vision is not something that should be overlooked. We spend money too.)

These are made in China and imported - and the low cost reflects that. While the ethical ramifications are something I'd prefer to not consider, it is a reality of using this company. At the time of this writing, it might be presumed that tariffs will impact cost in the future (if speculation hasn't already impacted cost).

I don't know if I'd use Blinds.com again, given these details.

Date of experience: November 9, 2024

Quick, easy, intuitive, and economical
October 5, 2024
Previous review

Quick, easy, intuitive, and economical.

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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Perfect Fit, Perfect Color
November 19, 2024

Easy site to use, but I was still hesitant that I'd screw up the sizes and online color choice. But alas! All was perfect. Thank you

Date of experience: December 24, 2024
California
2 reviews
0 helpful votes
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Thank you again
November 19, 2024
Updated review

THANK YOU FOR ANOTHER GREAT SHOPPING EXPERIENCE! I have ordered several times as I have remodeled my home room by room. Each time I have been very pleased with the beautiful blinds I have received. Keep up the great work!

Date of experience: December 24, 2024

Great look and fit perfectly
August 8, 2024
Previous review

I ordered samples and called to get some questions answered. This has been a great experience, and very easy to manage. From the samples I ordered deluxe wood blinds for my kitchen and cloth pleated shades for master bedroom and bath.all are superb and I am very pleased with this, my third order. Great products, service and prices! Thank you again! I have one more room to do later this year so I'll be ordering again.

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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Great product. Love it.
November 19, 2024

Satisfied repeat customer. Ordered several shutters over a year ago. Everything works great. This order, I misplaced the hole plugs and could no longer find it. Can I order 10 pieces of plugs. Thanks.

Date of experience: December 24, 2024
Wisconsin
1 review
0 helpful votes
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Great
November 19, 2024

It was great. Helpful folks on-line. When I called back later, they easily pulled up my order and finished it for me. Sent samples right away. Tried other stores to price compare. Blinds.com couldn't be beat.

Date of experience: November 12, 2024
Illinois
1 review
0 helpful votes
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It was very easy to make my selection on Blinds.com. It only took a few clicks in a credit card to get what I needed. I don't understand why I have to show at least100 characters on this review.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Efficient system to order blinds
November 19, 2024
Updated review

Effiient ordering system very satisfied by product and service.The blinds were delivered very quickly and were easy to install.

Date of experience: November 9, 2024

Efficient ordering system
October 2, 2024
Previous review

Efficient ordering system

Date of experience: September 21, 2024
Alaska
1 review
0 helpful votes
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Good but see through
November 19, 2024

Easy to order. All the dimensions were done perfectly! Only thing we were bummed about is that the blinds are essentially see through.

Date of experience: December 23, 2024
Ohio
1 review
0 helpful votes
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No thanks
November 18, 2024

Don't have the blinds yet. But they seem to have great reviews. They were 200.00 cheaper then the ones I was going to order on Amazon. It was easy so far.

Date of experience: December 26, 2024
North Carolina
1 review
0 helpful votes
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Arch blinds
November 18, 2024

Easy to order and product looks great. Quality was great. Would definitely order from them again. Order came in a timely matter.

Date of experience: December 27, 2024
District of Columbia
1 review
0 helpful votes
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Great quality for the price!
November 18, 2024

I thought there was a valance but there is not. I must have missed that part. I like the blinds! Quick, easy and great prices!

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Not happy
November 18, 2024

It was easy to do the order but the Roman shades were not an easy process to hang them. I was expecting they would be the typical hanging process for these type shades but it was not. I called customer services and I ended up having to hire someone to put them up for me off of home advisor after paying allot for these shades I had to pay over $200 to have them put up. The shades are also wrinkled and do not look good because of this and they have been hanging for over a week now. I will not buy from blinds.com again. I would have paid less to buy them locally with installation included and received them sooner without the wrinkles.

Date of experience: December 12, 2024
Oklahoma
2 reviews
0 helpful votes
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Bedroom Blind Order
November 18, 2024
Updated review

I have used this site multiple times and referred to friends and have not had a problem or been disappointed yet. Thank you once again for a great improvement to the appeal of the room.

Date of experience: November 19, 2024

Oerdering was easy
May 25, 2024
Previous review

Ordering was quick and easy and product was delivered promptly and correctly. This is the 3rd time I have ordered from here and will do so again if I need more blinds.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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High Quality Product
November 18, 2024

Good, we have used Blinds.com before. Very happy with product. Looking forward to the cordless blinds. We put them up with no issues. So easy. They look great and high end.

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
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Satisfied as usual
November 18, 2024

Prompt service and good quality window shades. I've ordered several times from Blinds.com and every time I've received good delivery times and good quality products.

Date of experience: December 23, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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