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Blinds.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
743
value
107
shipping
112
quality
2,552
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155,211 reviews

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Wisconsin
2 reviews
0 helpful votes
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Thought some of the Blinds we received were off Color. They worked with our Paint colors, but were different than we expected.

Date of experience: December 27, 2024
Connecticut
1 review
0 helpful votes
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Great blinds
November 22, 2024

Easy to navigate website.
If I had a complaint, it would be, the rod to open and close the blinds are a bit long, maybe put length options? Otherwise, I love them.

Date of experience: December 27, 2024
Michigan
1 review
0 helpful votes
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Love them
November 22, 2024
Updated review

ALWAYS GOOD QUALITY AND DEPENDABLE! This is my third time ordering and have completely covered two houses of windows without ever having a problem.

Date of experience: December 30, 2024

Quick and Easy
November 14, 2023
Previous review

Quick and Easy

Date of experience: November 14, 2023
Illinois
2 reviews
0 helpful votes
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Blind was beautiful!
November 22, 2024

I was tired of vinyl blinds, they just didn't last and looked cruddy quickly. This blind I bought was faux wood, 3" slats and I love it! Well made, ready to install and use, large selection to choose from and many cool styles, I will be back for more as I needed to replace my old ones! Thank you!

Date of experience: December 2, 2024
Iowa
1 review
0 helpful votes
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Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
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Fast service, great blinds.
November 22, 2024

Website was easy to use to find what we were looking for. We received the blinds quickly and installation was easy to follow.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Great price - great product.
November 22, 2024

Excellent website. Accurate measurements. The reviews were accurate and the quality of the blinds was outstanding. I have ordered in the past and will continue to order in the future.

Date of experience: December 27, 2024
Illinois
1 review
0 helpful votes
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When I called customer service to explain my problem, they were very understanding and helpful to resolve the problem. Couldn't have been better.

Date of experience: December 31, 2024
Hawaii
1 review
0 helpful votes
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Perfect fit every time I
November 22, 2024
Updated review

We love blinds.com Mahalo 🌺excellent always! Great service and delivery! It is a perfect fit every time.πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™

Date of experience: December 30, 2024

Love blinds.com
August 21, 2024
Previous review

Excellent price and service! All my orders have been perfect! Thank you will be adding several more! All our blinds fit perfectly! Well made and shipping incredible!
MahaloπŸ™πŸŒΏπŸŒ΄πŸŒ‹πŸ¬πŸ₯₯πŸ‹πŸŒˆπŸŒŠπŸ™ŒπŸΈπŸ“πŸ£πŸ„πŸ€™πŸŒΊπŸ‘‘πŸ’πŸ

Date of experience: August 11, 2024
Arizona
1 review
0 helpful votes
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Easy
November 21, 2024

Easy, knowledgeable. The service was always available. The serviceman was on time and efficient. He left everything very clean.

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Easy to Order, Great Product
November 21, 2024

Website makes ordering very easy. I was getting frustrated on other websites and really thought it would be easier to find someone local. I am glad I found this website! We were also very impressed with the quality. Easy to install and the look great. We will be ordering for the rest of the house!

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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Great job.
November 21, 2024

Blinds.com had the best choices and prices. There were more filters so finding the right item was easier with less to scroll through. My husband thanks you for the option to have the measurements checked and the blinds installed by Home Depot. I would have preferred corded but could not find that option with the blinds I chose.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Excellent product with timely delivery!
November 21, 2024

Simple ordering and great quality products! All of our windows are now complete! Customer service is excellent if you have questions prior to placing your order. Issues post delivery are mitigated quickly.

Date of experience: November 26, 2024
New York
1 review
0 helpful votes
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Must Buy on Sale
November 21, 2024

I don't recommend at full retail, but if 50% off, these blinds are perfectly fine. Wish you could determine the wand length as well.

Date of experience: December 26, 2024
District of Columbia
1 review
0 helpful votes
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Great blinds and customer service
November 21, 2024

Was easy and fast. Easy to see customization options once you were able to navigate there (which was the tricky part). Sent me samples quickly and was able to get a good view in person before deciding on what color I wanted.

Date of experience: December 28, 2024
Michigan
1 review
0 helpful votes
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Site was easy. Also appreciated I could find older orders to compare colors and sizes! When I received my blinds and tried to install them, getting them to click into place took me forever. I'm still not sure how I got them to click into place. I would not buy these again because of the frustration with installing them.

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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Great value for your money
November 21, 2024

Thr website was user friendly, the delivery was pretty fast considering the blinds have to be cut to your measurements. Product fix was perfect
Will be purchasing more

Date of experience: November 10, 2024
Ohio
1 review
0 helpful votes
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Blinds were good
November 21, 2024

Ordering was easy The pricing was better at Blind's.com I didn't have any problem. Would order again.
I would recommend Blind's.com to a friend or family.

Date of experience: December 26, 2024
New York
2 reviews
0 helpful votes
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Fast Shopping and Shipping
November 20, 2024

Easy peasy to do
Shopping and shopping was a breeze and perfect for the windows in our townhome villa thank you so much for a wonderful experience

Date of experience: November 30, 2024
California
2 reviews
0 helpful votes
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Exceptional service
November 20, 2024

I received excellent recommendations before I ordered my blinds. When one of the blinds arrived with a problem the issue was resolved instantaneously. I have never had that kind of quick response with a great result. The new blind came and there have been no other issues. I am completely happy with the quality of the blinds. Thank-you

Date of experience: December 28, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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