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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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Colorado
1 review
0 helpful votes
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Thumbs up for Blinds.com
November 23, 2024

Good products, customer service and price. Website user friendly. Installed patio door shade myself and all went well.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Nice product excellent quality
November 23, 2024

Easy to choose and order shades. Arrived in a timely manner. Great selection and great quality. Look beautiful in the window

Date of experience: January 1, 2025
North Carolina
2 reviews
0 helpful votes
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Excellent Service and Prices
November 23, 2024

As usual, excellent selection and great prices!...

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Easy to find my old order and easy to navigate your site! Great customer service! The blinds look beautiful and are very affordable.

Date of experience: December 31, 2024
Washington
1 review
0 helpful votes
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Great blinds
November 23, 2024

Perfect instructions for measuring the window such that they fit and they did perfectly. I liked their website as it showed what the blinds would look like when finished, color, size and trim options chosen.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Haven't put the blinds up yet
November 23, 2024
Updated review

Easy ordering. Packing good. Good communication. Material is beautiful. Better than I expected. The color match was perfect. Measuring directions easy to follow.

Date of experience: November 12, 2024

Easy ordering
October 6, 2024
Previous review

Easy ordering.

Date of experience: September 25, 2024
Louisiana
1 review
0 helpful votes
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I finally got blinds!
November 22, 2024

It seems it was very quick and easy for my son and husband to install. It was a perfect fit. If I had to find something wrong, it doesn't block the sun but it dors give me the privacy I wanted. And the price was right because it was a BIG window! Thank you.

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
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Great product
November 22, 2024

Awesome pricing and great installation. I would definitely recommend it to anyone needing to replace or upgrade your existing window coverings.

Date of experience: December 27, 2024
Virginia
1 review
0 helpful votes
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Easy. Efficient. Quality product.
November 22, 2024

Fairly simple for a complex order. Senior friendly!

The company is great. The blinds are great. I got exactly what I wanted.
But filling out this stupid review is not.

Date of experience: December 30, 2024
Wisconsin
2 reviews
0 helpful votes
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Thought some of the Blinds we received were off Color. They worked with our Paint colors, but were different than we expected.

Date of experience: December 27, 2024
Connecticut
1 review
0 helpful votes
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Great blinds
November 22, 2024

Easy to navigate website.
If I had a complaint, it would be, the rod to open and close the blinds are a bit long, maybe put length options? Otherwise, I love them.

Date of experience: December 27, 2024
Michigan
1 review
0 helpful votes
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Love them
November 22, 2024
Updated review

ALWAYS GOOD QUALITY AND DEPENDABLE! This is my third time ordering and have completely covered two houses of windows without ever having a problem.

Date of experience: December 30, 2024

Quick and Easy
November 14, 2023
Previous review

Quick and Easy

Date of experience: November 14, 2023
Illinois
2 reviews
0 helpful votes
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Blind was beautiful!
November 22, 2024

I was tired of vinyl blinds, they just didn't last and looked cruddy quickly. This blind I bought was faux wood, 3" slats and I love it! Well made, ready to install and use, large selection to choose from and many cool styles, I will be back for more as I needed to replace my old ones! Thank you!

Date of experience: December 2, 2024
Iowa
1 review
0 helpful votes
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Very good experience ordering & receiving. But, one of the 8 blinds I ordered has already broken. A string at the top broke and now I cannot open or close the blind. I plan to call customer service to see how I can remedy this problem. Also had to go & buy stronger screws, as the ones I received with my order strip out and are useless.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
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Fast service, great blinds.
November 22, 2024

Website was easy to use to find what we were looking for. We received the blinds quickly and installation was easy to follow.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Great price - great product.
November 22, 2024

Excellent website. Accurate measurements. The reviews were accurate and the quality of the blinds was outstanding. I have ordered in the past and will continue to order in the future.

Date of experience: December 27, 2024
Illinois
1 review
0 helpful votes
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When I called customer service to explain my problem, they were very understanding and helpful to resolve the problem. Couldn't have been better.

Date of experience: December 31, 2024
Hawaii
1 review
0 helpful votes
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Perfect fit every time I
November 22, 2024
Updated review

We love blinds.com Mahalo 🌺excellent always! Great service and delivery! It is a perfect fit every time.πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™πŸ€™

Date of experience: December 30, 2024

Love blinds.com
August 21, 2024
Previous review

Excellent price and service! All my orders have been perfect! Thank you will be adding several more! All our blinds fit perfectly! Well made and shipping incredible!
MahaloπŸ™πŸŒΏπŸŒ΄πŸŒ‹πŸ¬πŸ₯₯πŸ‹πŸŒˆπŸŒŠπŸ™ŒπŸΈπŸ“πŸ£πŸ„πŸ€™πŸŒΊπŸ‘‘πŸ’πŸ

Date of experience: August 11, 2024
Arizona
1 review
0 helpful votes
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Easy
November 21, 2024

Easy, knowledgeable. The service was always available. The serviceman was on time and efficient. He left everything very clean.

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Easy to Order, Great Product
November 21, 2024

Website makes ordering very easy. I was getting frustrated on other websites and really thought it would be easier to find someone local. I am glad I found this website! We were also very impressed with the quality. Easy to install and the look great. We will be ordering for the rest of the house!

Date of experience: December 27, 2024