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Blinds 2Go

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Excellent service
August 1, 2017

Used Blinds2Go on numerous occasions for a number of years and always had excellent service. Easy to use website, speedy delivery and good quality products.

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
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This is our 8th time of ordering with this company and yet again they didn't disappoint. The blinds are excellent quality and made to measure and fit exact! We have had many people commenting on how lovely they look. Thank you again blinds 2 go.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Lovely blinds
August 1, 2017

The wooden blinds I ordered are amazing! The quality is excellent. They alsofit perfectly up my windows. I would highly recommend them.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Quality service
August 1, 2017

Everything you would want from an online retailer. Good communication, fast delivery and of course great price.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Easy fast efficient
August 1, 2017

Easy to order fast delivery and great value would highly recommend and will buy from them in the future

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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We are a holiday letting company, and have recently renovated all of our cottages. We have ordered many blinds from Blinds2go, and have always been very impressed with how easy the website is to use, the promptness of the deliveries, and the quality of the products. We have even had clients asking where we got the blinds from, and have been pleased to recommend Blinds2go.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Blind for my bathroom
August 1, 2017

Blinds 2go are excellent. I ordered a specific sized blind and in less than a week the blind arrived with easy to follow instructions to install. The blind was the exact size and looks amazing. Thank you.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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My new blinds arrived quickly and well packaged. I've not had time to hang them yet but I am more than confident they will be of the same quality as the ones I had delivered already. Prices are so good massively less than companies that cone to measure and fit and I'm sure they are much better quality too. Won't go any where else now.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Good advice
August 1, 2017

I phoned to ask for advice as the blinds were for the ensuite. Very helpful.
The blind was easy to install but looks flimsy. Time will tell.
Delivery was not as quick as I expected.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent service
August 1, 2017

Second time of using this company, both times we had excellent and swift service. Would use again and would definitely recommend.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Simple instructions for measuring the window. The blind arrived quickly and well packed. It was straightforward to fit and the result is exactly as hoped.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Order arrived exactlly as i expected turned up as I was told and was a perfect fit Very happy with the product thankyou

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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What else do you need?!
This is the third set we have bought and all are still working perfectly well

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent Blinds2Go
August 1, 2017

I am very happy with the way my order was dealt with. The blind arrived as scheduled.

I am very pleased with the blind. It is very well made and the fabric is of a high quality.

I will be buying more blinds and will use you again.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent
August 1, 2017

Really pleased with our brilliant blinds! Excellent, easy to use site and great service. The blinds look perfect and really good value for money. Would 100% recommend.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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I ordered 1 vertical blind and 3 horizontal. All delivered quickly and well packaged. I am very pleased with these blinds which I felt were very reasonably priced.

Date of experience: July 31, 2017
Washington
1 review
0 helpful votes
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Have used this site many times blinds for my patio doors in red have ordered many blinds for my daughters flat and also recently two sets of blinds for my father in law house thank u x

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Definitely recommend!
August 1, 2017

Blind arrived just a few days after ordering online, and within 24 hours of receiving their "item dispatched" email. Measurements of the blind were spot-on, and I was able to install it, (into a wooded window frame) using only a screwdriver. Everything having gone so well I am in the process of measuring up for another which I will be ordering soon.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Good value
August 1, 2017

The website was really easy to use and we appreciated the instant quote. The blinds were delivered quickly, they were good quality and easy to fit. We would recommend and will use again.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent value
August 1, 2017

All my blinds are perfect, thank you. I would recommend to all my friends and family
I will be ordering again

Date of experience: July 31, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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