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Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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As title says top notch. From ordering the delivery and the blind. Very good quality and well made. Not flimsy or lightweight. Good weight and sturdy. Made such a difference to my granddaughters room instead of those heavy curtains. So good that after our holidays will order another. Thank you so much.
I purchased the cheapest vertical blinds on the site as I was after a temporary fix. However, they are much better quality than I expected for the price and may end up staying at the window for some time. They came well packaged and were easy to fit. They came with spare blinds and fittings. I would definitely buy more from this site in the future.
Excellent service and easy website to place order. I found the whole experience easy and accommodating to individual needs. Free samples of any material you are interested in to check colour matches is also vey helpful.
We have used Blinds2Go a couple of times in the past for smaller blinds. This time we ordered a large door curtain, a small and a large roman window blinds, in the same material. The ordering process was very easy over the phone (we needed to confirm just one curtain for the doorway) the order was varified via email and arrived quicker than expected. We are over the moon with all the items they are excellent quality, exact sizes requested and look fantastic in our hallway and landing.
We will definately use this company in the future for blinds or curtains and have already recommended them to friends.
Yet again, excellent service and blinds are exactly as I expected. I recently ordered thermal pleated blinds for our narrow boat and they have been very successful. Thank you
The Quality of these blinds is excellent. I purchased them for my caravan however I would have no hesitation in purchasing them for my home.
Have bought 4 different blinds to date - roman and vertical. All gorgeous blinds. All recess measurements and all exactly as requested. Excellent service all round. Instructions and installation straight forward. They look beautiful. Can't fault and will definitely use Blinds2Go again.
Deliverycame to blinds to go as a recommendation, never looked back had 1 blind to try it and for it was fantastic easy fitment, since then I have had 2 complete bay windows (8 in total) 1 black out roller for nursery 1 roman for down stairs loo now just ordered 2 very long ones for my office and one smaller also for the office, would never go to Hilary's again. Always kept in the loop on delivey via the emails and tracker on the website, roller ones are quick made to measure usually 2 weeks from order to fitment
Easy to purchase, quick delivery, easy to install. Overall very impressed with blindstogo. Would definitely recommend
Very good quality and delivered very fast perfect sizing and build quality really good the free delivery when ordering a few blinds together is a good perk. Very pleased on all counts
We ordered Venetian blinds from this site and are really delighted with them. The fitting instructions were easy to follow and even I, a hopeless handyman if there ever was one, managed to install them in the toilet and bathroom. We now have a new euphamism in this household - "I'm just off to admire the blinds".
Excellent product and service. This is the second time I've used this company. I have happily recommended them to friends.
For some reason, I had it in my head that something would go wrong with this, my first order with Blinds2Go... But I was wrong! From the moment I submitted my measurements, through to receiving my well-packed items, it was obvious I was dealing with a professional company. They provide excellent communication and information regarding order status. The emailed fitting instructions, prior to receipt of my order, was a nice touch. Everything arrived within a few days and I was very impressed with the quality. All fitted in less than 30 minutes and the blinds look good and perform well.
Ordered from Blinds 2 go having cancelled and order with Dunelm mill. Ordering was easy and simple. Delivery was quick, around 2 weeks I think. Was delighted at the quality and finish. Installation was very simple but robust. Significantly better than those I originally ordered from Dunelm, and cost less for a better product. Would highly recommend and will be using again.
very impressed and easy to fit. I bought two matching wooden blinds to fit my studio windows, they look fantastic. They were delivered within the time stated.
Beautifully made blinds. Very satisfied with the products, and I'll purchase other blinds at some point in the future.
Very prompt delivery and order process very easy
Product easy to assemble (velux type window blind) and at a much better price than I could find anywhere else.
Very pleased with the quality of the product too
I have bought a few blinds and have been pleased with the fit and quality. But the last roller blind I bought didn't have a top casing which would just finish it off. Previous blinds did have the top casing which looks so much better.
Can't fault the service.
Our order was processed quickly, delivery on time and the blinds look really lovely. I even bought another for a window that didn't need anything but I love them so much though why not ! Thank you.
We've used this company before and were so pleased we used them again in our new home.
Made to measure, very easy to order and install and they arrive quickly.
Very good value.
We will be ordering more soon for other rooms.
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members