Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds 2Go

Blinds 2Go

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Blinds 2Go?
grey stargrey stargrey stargrey stargrey star

Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

shipping
35

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Fiona F.
Unfollow Fiona F.
Share Review
Report Review

I love our blinds. They are really well made and fit perfectly. The delivery time was excellent. All I would say is the instructions could be better. We got really frustrated trying to fit them and had to search you tube before we got it right. Would definitely recommend though and would use again

Date of experience: August 4, 2017
GB
1 review
0 helpful votes
Follow Lucy W.
Unfollow Lucy W.
Share Review
Report Review

Awesome blind
August 4, 2017

Well made blind with fool proof fitting instructions. My window was an uneven size and this blind was a perfect fit will definitely use again

Date of experience: August 4, 2017
Spain
1 review
0 helpful votes
Follow Matt W.
Unfollow Matt W.
Share Review
Report Review

I ordered two blackout blinds and they were both received promptly, being well packaged. The blinds are simple to install with clear fitting instructions. Really good quality and very satisfied overall.

Date of experience: August 4, 2017
GB
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

A first rate service
August 4, 2017

Easy to use website with all the relevant information on.
Kept informed of status of my order. A first rate service i definately be using again.

Date of experience: August 3, 2017
GB
1 review
0 helpful votes
Follow brenda l.
Unfollow brenda l.
Share Review
Report Review

Beautiful
August 3, 2017

So made up with blinds great quality and great value for money. They look beautiful in my conservatory. I am definitely going to buy some more for my bedroom and for my little ones room would definitely recommend blinds go to anyone.

Date of experience: August 3, 2017
GB
1 review
0 helpful votes
Follow CHRISTINE S.
Unfollow CHRISTINE S.
Share Review
Report Review

We were thrilled with the results of fitting your beautiful blinds. The house now looks amazing more light and so private.

We have a small blind yet to fit. Unfortunately we have lost the end brackets We have a few middle brackets not used Could we send these back in exchange for the end brackets please.

Date of experience: August 3, 2017
GB
1 review
0 helpful votes
Follow Jill M.
Unfollow Jill M.
Share Review
Report Review

Fanstastic service
August 2, 2017

Very easy to navigate round the website and the prices are clear to understand, and reasonable too.
We have 2 odd sized windows which we have struggled to find curtains for and decided that we would see how much custom made blinds would be. Wish I'd looked sooner.
The blindss were made, dispatched and delivered within a week and both fit perfectly.
Culdn't be happier

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
Follow Anne O.
Unfollow Anne O.
Share Review
Report Review

Love my blind
August 2, 2017

Great quality. Was easy for husband to install and looks fab! Would def recommend and will b buying from here again

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
Follow diane s.
Unfollow diane s.
Share Review
Report Review

Buy with confidence, they met all their promises. Ordering was simple and delivery was in good time, excellent service.

Date of experience: August 2, 2017
GB
1 review
2 helpful votes
Follow Mariam A.
Unfollow Mariam A.
Share Review
Report Review

I will not be using them in the future. The correct recess measurements were given however the blinds came in slightly wider, after trying to adjust it, we sent them back and they made us pay again for new blinds because we had attempted to adjust the blinds. We paid for new blinds and had new ones sent however the pelmet was damaged, informed them of this and now they want pictures sent of this before they do anything. They waste alot of time. Not happy.

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
Follow C W.
Unfollow C W.
Share Review
Report Review

This is our second order from Blinds2Go as we were impressed with the first. This time we went for a darker wood venetian, and it looks nothing like the pictures on the website, it's so dark that you can't see the grain in the wood and it just looks like a flat colour. Also the tapes on the blind are a completely different colour, nothing like the website photos at all. Would recommend ordering the samples so you can double check it first - we were happy with the first order so we didn't worry about ordering a sample the second time, but this was a mistake. They are made to measure so we can't return them. Value for money wise though, you can't find anything cheaper for made to measure blinds, and they fit perfectly and are very easy to install.

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
Follow Ann W.
Unfollow Ann W.
Share Review
Report Review

Excellent service
August 2, 2017

The whole process of ordering the blind is very easy and straightforward with plenty of choice. The blind arrived within the time specified and is a perfect fit. This the second time I have ordered a blind and will definitely use this website again.

Date of experience: August 2, 2017
GB
1 review
0 helpful votes
Follow Dennis W.
Unfollow Dennis W.
Share Review
Report Review

Great quality, easy to fit and very well packaged. Very good value for money, I measured the recess and the allowances made were very good the blinds fitted perfectly. Thank you

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Ordered the product and it came within 4 days. Very happy with the results. I will be using this website again in the future.

Date of experience: August 1, 2017
Isle of Man
1 review
0 helpful votes
Follow Colin H.
Unfollow Colin H.
Share Review
Report Review

Fabulous blinds.
August 1, 2017

We bought verticals from Blinds2 really very pleased with them. Great fast service and great price. Very happy customer. Would definitely recommend this company.

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
Follow Steve L.
Unfollow Steve L.
Share Review
Report Review

Quality blinds
August 1, 2017

Sent my request via blinds2go website, received the item within a week, and installed them myself the next day! Excellent service and a quality set of wooden venitian blinds.

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
Follow Rachel S.
Unfollow Rachel S.
Share Review
Report Review

Lovely blinds
August 1, 2017

Ordering the blinds was very easy. Good instructions for installation. Blinds look fabulous. Will definitely be ordering again.

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Excellent product
August 1, 2017

Free colour samples to help you match colours with your decor. Easy to order and arrived promptly.
Fitting instructions included but simple to fit and the blinds look great. Will be ordering again.

Date of experience: August 1, 2017
GB
1 review
1 helpful vote
Follow Barun S.
Unfollow Barun S.
Share Review
Report Review

Difficult to fit
August 1, 2017

I bought it recently for my living room window but the instruction manual it came with the blind was very difficult to understand. More over the fitting bar is also very difficult. I landed up paying to handyman end of the day. The quality is good

Date of experience: August 1, 2017
GB
1 review
0 helpful votes
Follow Alan G.
Unfollow Alan G.
Share Review
Report Review

Great service
August 1, 2017

Everything was received well packaged and the end product looks great. I would certainly purchase more products when required.

Date of experience: August 1, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
See all photos