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Blinds 2Go

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Well Pleased
August 1, 2017

I was very pleased with the blind I ordered it fits well and looks really good. The only thing I was very surprised with is that it never came with any screws to fit the blind to the window frame, I did ring the office to tell them this and they said they did know about it.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Everything perfect
August 1, 2017

It was easy to order you just need to put the sizs, the delivery was really fast, it was really easy to put on the wall and they where perfectly blackout.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Highly recommended service, will definitely be placing future orders, many thanks. Blind was very reasonably priced and easy to fit

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent service
August 1, 2017

I have ordered from Blinds2go 3 times now and they are brilliant fast and reasonable with great customer service! I won't go anywhere else for my blinds! Highly recommended

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Very impressed
August 1, 2017

Quick and easy, no problems at all. Pick your blinds, send in your measurements and they deliver when they say, and also keep you updated.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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The only cockup was my own: no quibble with the company, the sample service, measuring instructions and delivery times were all you could ask for, and securely packaged( I just read the wrong set of measures from my notepad while a long way from site!) I'll be trying again when I can afford it!

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Perfect
August 1, 2017

Excellent service, excellent quality, easy to measure and order. Second time we have ordered blinds with Blinds2Go and it won't be the last.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
Follow Gill K.
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Normally I would order on line but the other week I did order over the telephone. The young lady was extremely helpful and very pleasant. The blinds arrived promptly and I was kept up to date on the delivery schedule. The quality is always good and will certainly use this company in the future for curtain and blind requirements.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Wonderful
August 1, 2017

Fantastic blinds, great price and looks and fits perfectly, will be ordering from them again, highly recommend.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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I ordered a velux blind for our bedroom window. It fits perfectly and looks amazing. Quality is good, fit is excellent- can't find anything wrong with it!

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Quality blinds
August 1, 2017

Have purchased 9 sets of blinds over the course of 2 years everyone of them has been spot on and the quality is astounding would highly recommend to everyone who is looking for quality blinds at a very affordable price and delivery times are excellent cannot fault them in any way

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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2nd order from Blinds to go... cannot fault the service. The blinds are perfect, look expensive, but a really reasonable price.
Fitting was easy, with accurate measurments. Thank you.

Date of experience: July 31, 2017
GB
2 reviews
0 helpful votes
Follow Veronica E.
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I sent off for samples which came in couple of days, the site makes it so easy to order the blinds, the blind came quicker than expected, great value easy to fit and they look great, well pleased all round, would def use again

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent service
August 1, 2017

Looked everywhere for a nice funky blind for my bathroom and blinds2go were the only place I found one. The quality is excellent and the price is amazing. Would highly recommend and will use again soon.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Great Service.
August 1, 2017

First time customer, very impressed with product, price and fast delivery. Would have no problems recommending to anyone.

Date of experience: July 31, 2017
India
1 review
2 helpful votes
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Almost perfect
August 1, 2017

Almost perfect. Came within a week which was good. Quality is very good. All fitted perfectly. Have some gripes that I basically got sold an extra 50cm of material which makes me feel like in could have saved some money by ordering less. The chain is ridiculously small, with no breakaway so someone could get strangled on it.

Date of experience: July 31, 2017
P B.
Washington
1 review
0 helpful votes
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Good but ....
August 1, 2017

Got stuck when trying to line up the pulling mechanism and the side bars, the latch needs to slot into the side bars which the video doesn't not illustrate well or at all. Other than that great product and would have been easier to if diagram zoomed in at a certain point but heyho. Still happy with my blind

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Bathroom blinds
August 1, 2017

Perfect measurement and excellent quality. I would certainly be shopping here again and would recommend it to others too.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Found this web site by accident but so glad I did. So much choice and the designs are great. You can order sample as many as you like and they come first class. I ordered to blinds so pleased with them I will definitely recommend them and I will be ordering with them again.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent company to order blinds from. I've ordered from this company a couple of times and have never been disappointed with the service quality and price. Would recommend.

Date of experience: July 31, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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