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Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Quality product at fair price only issue they were let down by delivery company who gave us two windows and missed both.
Have used Blinds2go a number of times and never been disappointed. Very user friendly website and extremely easy to order. Blind arrived on time and straightforward to install. Will definitely use again for any future blinds I need.
Valencia Simplicity in straw. We needed three blinds to cover the front elevation and were not sure how to achieve this however after reading the fitting guide we decided that we would treat them all as recess fitting with the centre brackets butting up to the side brackets. This worked perfectly, it did help having a visiting, tall, son in law who fitted the brackets.
Love the blinds and the fit is excellent. The only reason you don't get a 5* is because when purchasing it said delivery was 5-7 working days and it took 3wks which isn't good at all. Don't mind the wait but just be honest! Would buy again but I hope the delivery time frame is shorter or I'm told how long correctly.
After reading the excellent reviews online I decided to order roman blinds for 2 of my bedrooms, online ordering was a simple process, I phoned up to check delivery dates, staff were very helpful. My blinds arrived earlier than predicted so I was very happy, easy to install and look fantastic. Will definitely be ordering my living room blinds from here when we are ready for them.
Great product, clear delivery, but if they tell you it'll take three weeks to send it to you, you better believe it! The only thing I didn't like was the fact that I was supposed to be able to download hanging instructions from the site, and that link didn't work. Further search for the "instructions" on the site itself didn't yield anything - therefore only a 4-star rating. It wasn't a problem since the instructions were delivered with the blind, but should have worked since it was advertised.
Using Blinds2go was a great experience all round - from the easy-to-use website and prompt delivery to the product quality and fit. Its so rare to find such an impressive product at such a reasonable price. Im already planning my next purchase.
The blind looks great and was easy to install. The instructions were easy to follow. I will definitely be buying more.
The clips that stop the blinds coming out of there runners are very flimsy... the blinds themselves are good... easy to fit and work well.
Thrilled with my purchase. Quick to order, easy to fit and work brilliantly. Good value and I would highly recommend this product
Great choice of fabrics with lots to choose from. Its really easy to order the blinds. The end product is really good and I will definitely order more blinds for other rooms.
The one downside was the screws were not great quality and the screw heads shredded which made putting up the blinds much harder than it should have been.
From start to finish this has been an easy process and the end result is a quality, attractive blind.
First the samples we received helped avoid making an error, next the measuring guide was clear and so the ordering was simple.
Deliver time frame was as originally stated and the blind arrived in pristine condition as the packaging was sound.
Putting the blind up was only a few minutes job and the result is a beautiful roman blind. Oh and don't forget at a decent price. And no I am not related to or knowingly meet anyone at Blinds2go and have not received any financial or other reward. Just a very good service and I will contentedly use them again.
Paul, Perthshire. 10-04-18
This is the seventh blind I have made by blinds2go and it is as good as the first. The fabrics are lovely and great quality. Excellent service as well. In the past I have made my own blinds but since I had the first blinds made I will not make my own again. I feel that the mechanism is much better than the DIY kits that you can buy.
After I receivd a quote from a local company for hundreds I tried one more search online and came across blinds2go. I'm so glad I did! I couldn't believe the difference in price. Blinds2go website is easy to use with instant quotes and you can see quite clearly the type and quality of product you are ordering. Will definitely be using them again for the rest of my house. They have saved me an absolute fortune and I love my new blind.
We ordered sample swatches which arrived very promptly. We then placed orders based on the on the on line quotes. Blinds arrived quickly although in 2 separate deliveries on the same day!
Having failed to find ready-made blinds to fit two windows in our bathroom we ordered bespoke from Blinds2go and were delighted with the service and product quality. Would definitely use again.
Blinds came very quickly beautiful material and fit perfectly only down side was they didnt come with the brackets but the previous brackets were still in my house so one blind fitted straight in the other I had to order brackets separately but will definitely be back for more when we decorate the other rooms in our home.
I was very pleased with our blinds, excellent service, good quality and a great price. Very happy customer. Thankyou.
Great quality blinds, arrived as scheduled and brilliant price. Really pleased with our purpurchase.
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members