BladeHQReviews 2,706

I had accidentally bought twice on an order and I wanted to return one of those items. I had called the customer service and they were understanding and gave me a return label with the shipping paid for. Best company for blades family and I can find so far

Customer Service Representative, Melissa was GREAT! Took the time to answer all my questions and concerns. I ordered a Hogue K320 on Thursday and somehow my new knife arrived Saturday afternoon in California. I would not hesitate to buy from them! Thanks again Melissa for all your help.

Hi my Name is Biddy i used to live in Bay Area now i moved back to my country (Mongolia) i collect pocket knives as much as i can i got all my knives from you guys, i usually order my knife company called Mongol town in Los Angeles. I'm really satisfied. Thank you

Dallas couldn't have been more helpful or courteous. She took care of everything but boxing it up and shipping it. Love you guys.

Wondering experience.

Everything about bladehq is awesome

Customer service and online youtube videos

Always have damn good prices, great customer service, and at least where I live in Colorado pretty good delivery times.

I ordered some replacement belts for my knife sharpener and they were delivered promptly. All the BladeHQ personnel that I have spoken with are very cordial and knowledgeable. It is always a pleasure to speak with them.

I've order a couple of knives from BladeHQ now and they have been great to work with. This last time I had a question about my order that they were very quick to address. Great product and great service.

Had a question about a shipment; someone got back with me right away and answered my questions.

On 3rd day after ordering I contacted BHQ only to find out my order hadn't been sent. They fixed the problem and changed the price from $91 to $86 but then forgot the free patch for orders over $85. Also my credit card still has a pending charge for $91

Easy, fast, great price and great people. Thank you for supporting veterans!

I and my brother have collected quite a few knifes all purchased at blade hq. Their customer support has been great thru out my collection. They always keep updating their site with new items. I would highly recommend their website.

I purchased a knife on sale only to find the knife further went on sale not too long after. I asked if I could receive store credit but apparently I was past the time allotted for receiving compensation for the difference in discount. Regardless, I was given half the difference in discount with a timely response. It was very kind.

Jen was very friendly and explained / answered my question. But I was left disappointed that a non-knife related item could not be shipped to me in Canada. My only option is to wait until I'm headed to the US and hope the item is still on sale then

I love Blade HQ, until they got rid of layaway. They still have great service and employees just now they suck since they got rid of layaway. Dang. I work hard just don't make much moolah and layaway was great. Other than my lil rant if you got money buy from BHq they great!

So far my experience with BladeHQ has been excellent. The knives are cool, fine quality, and delivery has been fast.

BladeHQ, has hands down the best Customer service, always takes the time to listen to the customer and help with their issues.

I noticed that I ordered the wrong item. I requested to cancel the order. Minutes later the cancellation was confirmed. I paid with Mastercard but still waiting for the refund.

Very helpful and knowledgeable was eager to assist me with my questions