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BitPlay Reviews Summary

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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South Carolina
1 review
2 helpful votes
Follow Chelley T.
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I've been playing with bitplay for over 2 years. I did truly love it. I stuck out with all the changes where I went from 1000 a day withdrawal to 300 a day to build up on their new points system. But the last time I tried to make a withdrawal it was over 9 days before I gave up and played my money off and was done for good. They gave excuses after excuses.it was issues with the platform It was just being check because I cashed out a lot. My daily limit was $500 a day. I had never really had issues cashing out in my 2 years I've won and Withdrawn over 40k per the records they keep.

+1
Date of experience: May 28, 2024
West Virginia
2 reviews
3 helpful votes
Follow LISA B.
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I made a withdrawal on 5-11 and still have not received it. The confirmation email stated that it may take up to 24 hours, but so far nothing :(

Date of experience: May 25, 2024
California
2 reviews
0 helpful votes
Follow Sonya E.
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Bitplay no Good
May 24, 2024
Updated review

I entered a review but did not notice that I had entered one last year and it never got submitted so the date is old. I already send them over 6 or 7 photo reviews and none meet there expectations they literally want my entire hand in the picture ridiculous really I thought they wanted a picture of me holding my ID, no now they want my whole hand in it. The funny thing about them is that I already have 3 withdrawals equalling 185 dollars total with them and they still need my verification for 50 dollars I requested from them. Don't recommend this app to no one really unprofessional workers they don't have any knowledge what customer service is. I thought it would be about me not looking like my picture lol no it's about my whole hand not coming out, I even had my son take a picture of me and guess what declined, my 2 whole arms are in the picture and it's still not good for them. Well keep my money Bitplay just give me back my deposit that I made without verification.

Date of experience: May 22, 2024

Ridiculous App
September 30, 2023
Previous review

7 verifications declined omg, this people don't know how to keep ur money, its only 50 dam dollars that I won and still my pictures ain't good enough for them, I would give this app a 0 star if it let me. So dissatisfied with Bitplay just like Bitbetwin, it's seems like if there connected for a reason. Wow I know not to bet on this app ever again. No good don't waste ur time on this app find urself someone who won't take ur cash. Hey but when I deposit they don't ask for verification it's only when ur gonna withdrawal that they have a problem.

Date of experience: September 29, 2023
Alabama
1 review
0 helpful votes
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Appears welcoming
May 22, 2024

This site is setup nice, as far as anything to do with customer service and resolving inquiries they are absolutely trash. Give same responses you get the run around for days. Never resolved any issue I had. The outcome being that I lost money with them having no concern.

Date of experience: May 22, 2024
California
1 review
0 helpful votes
Follow Crystal M.
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Awesome site
May 20, 2024
Updated review

Love this site! Love winning! The games they have are awesome! Thank you for this amazing site

Date of experience: May 17, 2024

Fun fun fun
May 24, 2023
Previous review

Love their platforms and the fun I have is awesome the ups and downs be having me on the edge of my seat when playing and the winnings make it more amazing!

Date of experience: May 23, 2023
New Jersey
2 reviews
0 helpful votes
Follow Tiffany m.
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Amazing cashout appreciation
May 6, 2024
Updated review

I play with bit betwin alot and randomly today I decided I was gonna play on but play instead bam 800 dollars. Love it. You awesome bitplay

Date of experience: May 5, 2024

This us truly not FAKE
October 7, 2023
Previous review

I only added 10 dollars and now I'm cashing out 200 I sure had a lot of fun gambling here I just hope they don't take forever to cash me out cause I would like to keep. Playing

Date of experience: September 16, 2023
Kansas
1 review
0 helpful votes
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Cash out
May 4, 2024
Updated review

Really nice and different take to long be and had yes. Helpful when i asked them something and were fast to message back right away

Date of experience: May 3, 2024

Great platform great customer service very help full fun to play they are usually quick to reply and help as much as possible. But they take away to long to cash you out ive been waiting for a full 24 hours for my cash out and all they so is say the same thing over and over but still nothing yet

Date of experience: April 26, 2023
California
1 review
1 helpful vote
Follow Tami f.
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Since the 6 of April I been waiting for a withdraw from red play for 75 and on the 22 I have a withdraw for 230 from ultra panda and 25 I have a withdraw 120 v blink and from the 30 a have 120 and 200 from red play and all this withdraw are on hold, thay hijacking my money in the amount 755 I'm a loyal customer been using bit play over 2 years I have 422 pages of deposit and I'm on level 8 and they only respond I'm getting is They apologize for the inconvenient and for me to be patient, in dec 26 I won 400 and I was patient till March and after months of them telling me I will get my money to be patient it got declined end of Story case closed nothing I can do jest not getting my money, I stay playing on bitplay because I love the games they have but always problem with bitplay the system Fails all the time I jest wish they would payout with out all they bull$#*! hold ups and Excuses and anyone that has a say on fixing the problem is not Accessible and they Constantly saying you'll get an email, but you never do.

Date of experience: April 30, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow PETE J.
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Why is verification meeding redone every 2 or 3 withdrawals? I just did one last week and now they're hasstling me. I believe that they're trying to do this so that they don't have to pay out withdrawals.

Date of experience: April 27, 2024
Missouri
1 review
2 helpful votes
Follow Eric S.
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This is the second time I have tried to make a withdrawal and each time they come up with excuse after excuse why they can't pay me the withdrawal either it's on hold or it's pending all they're doing is trying to delay so I can lose my winnings which I pretty much done both times so they don't have to pay me out. I am not playing it any longer that way you will have to pay me out I have lost thousands with you guys and you can't give me one simple withdrawal. It's absolutely ludicrous and ridiculous the way you guys are operating. You guys declined a withdrawal but then 15 minutes later made it pending now how does that make any sense and it's been pending for 48 hours now. I will do whatever I have to do to rectify the situation and nobody else has to deal with this mess

Date of experience: April 24, 2024
Mississippi
1 review
1 helpful vote
Follow Jamie L.
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Yesterday was my first time making a deposit and I was impressed by how fast and easy it was! I submitted a withdraw for $20 and kept $2 or $3 on my account which to my surprise I hit for 60 something! I submitted a withdraw for $60 about an hour after the $20 and it's been almost $48 hours and I still haven't received anything in my bitcoin wallet. First I was told it's be 24 hours, then another cup service representative told me it be 12 hours about 45 minutes to an hour later, just to be told by a different customer service representative that my withdraw would be in my bitcoin wallet as soon as possible about an hour after that. Here I am almost 48 hours later and still nothing! Needless to say I am not happy and very nervous that I'm not ever going to see my $80 winnings. I used to play through Facebook messenger until I got screwed and figured out how to cut out the middle man and not have to worry about being screwed again, just to end up telling yall that there's a scary high chance I'm being screwed yet again, just this time by the actual business smdh. If I'm wrong like I really hope I am I'll definitely let yall know and Bitplay will have gained a very active player. Please don't let me down Bitplay! I'm looking forward to giving yall more business, please don't make me change my mind.

Date of experience: April 24, 2024
Georgia
1 review
0 helpful votes
Follow ROBERT C.
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Great platforms
April 11, 2024
Updated review

Easy to navigate and play. Great customer service. Can become addictive. Honest place to play. Give it a try

Date of experience: April 9, 2024

Great platform
December 30, 2023
Previous review

My only issue is the length of time it takes to withdraw. Other wise great and great staff. Easy to use.

Date of experience: December 28, 2023
Florida
1 review
0 helpful votes
Follow Alberto M.
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Best online casino but play
March 9, 2024
Updated review

I know I get mad at time and I appreciate your patience with me but one thing is forsure the is the best online casino no doubt about it keep it up fellas n thanks for the love thumbs up 👍

Date of experience: March 7, 2024

Withdrawal
February 9, 2024
Previous review

Nice job good game like this platform I will send people over real good people thanks alot for having me

Date of experience: February 8, 2024
Utah
1 review
0 helpful votes
Follow Jamee E.
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Withdrawal
March 2, 2024
Updated review

Whooooo hoooooo withdrawal of bonus done this before an it really pays out thank you bitplay very much

Date of experience: March 1, 2024

Bitplay
January 25, 2023
Previous review

Fun games and platforms would recommend it to anyone that likes to play online casino games and fishing games

Date of experience: January 23, 2023
Colorado
2 reviews
0 helpful votes
Follow Wade M.
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Amazing platform
February 18, 2024
Updated review

Still my favorite platform for online gambling! I'll always choose bitplay! Hell yeah! They take care of Bitcoin fees too and faster cash out then a lot of places.

Date of experience: February 17, 2024
John S. BitPlay Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!


Legit
October 7, 2023
Previous review

The only online casino that I have been able to actually cash out! I love it. I recommend this site over any.

Date of experience: August 25, 2023
Louisiana
1 review
2 helpful votes
Follow Monica L.
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False Advertisement
February 16, 2024

They clearly have that you can only withdraw $100 a day if you haven't made a deposit. They do not honor this. So, if you win on your bonus don't even bother to try and cash it in because it is no good. It is wasted money.

Date of experience: February 16, 2024
John S. BitPlay Rep
over a year old

Hi Monica, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!

California
2 reviews
0 helpful votes
Follow Stoney D.
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Great casino
January 28, 2024
Updated review

Awesome casino customer service is pretty good options of games and platforms I gave five stars definitely recommend this casino

Date of experience: January 25, 2024
John S. BitPlay Rep
over a year old

Dear Stoney, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!


Fair casino
November 7, 2023
Previous review

Grest casino paid me out quickly with no hassles will definitely be playing here alot more often thanks bitplay and fire kirin

Date of experience: September 21, 2023
California
1 review
0 helpful votes
Follow Ramo H.
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Great game platform
January 16, 2024
Updated review

All the games are as good as eachother. The limited withdraws is ok. When I win big it's like I get a daily payout

Date of experience: January 15, 2024
John S. BitPlay Rep
over a year old

Dear Ramo, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!


Great service fast response time also
October 7, 2023
Previous review

They are very efficient with responding to your concerns. I'm very satisfied with the service they provide

Date of experience: August 3, 2023
Alabama
1 review
0 helpful votes
Follow Greg S.
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Definitely a REAL REVIEW
January 16, 2024
Updated review

I must say bitplay is one of the best online casinos available. If you like slots and have a crypto wallet you should give it a shot

Date of experience: January 14, 2024
John S. BitPlay Rep
over a year old

Dear Greg, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!


FAST
January 1, 2024
Previous review

They have great platform selection and fast payout! If you are looking for a great online casino look no further

Date of experience: January 1, 2024
Colorado
1 review
0 helpful votes
Follow Sara N.
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Covering bitcoin fees
January 13, 2024
Updated review

I made a deposit with bit play and was told that my Bitcoin fees would be covered. However, once I made the deposit, they were not covered. Only $3 were covered and the fees were 11. They should not be lying about what they will do.

Date of experience: January 12, 2024
John S. BitPlay Rep
over a year old

Hi Sara, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!


Fast and friendly
October 7, 2023
Previous review

I have been playing With bitplay for a year they have always been perfect no problems at all. They are legit and I win all the time;

Date of experience: October 6, 2023