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BitPlay

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BitPlay Reviews Summary

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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California
1 review
0 helpful votes
Follow Kristina T.
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Awful desire don't waste your money they will not correct problems and customer service is awful they don't pay attention and come back with off the wall answers

Date of experience: September 23, 2024
Tennessee
1 review
0 helpful votes
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We're my money the I pay put on the game wtf they do t answer nothing can someone help me pl they stiling my money yo why I need my money

Date of experience: September 11, 2024
California
1 review
0 helpful votes
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Customer Service
September 11, 2024
Updated review

My issue was not resolved, The representatives was very very rude, and because they know they have control over certain issues, they take advantage of the customers. And right now my issue will not be resolved until I speak to him and walk the baby steps, or wait. The issue I have has not been the first time for me, So for the representative Oscar to try and walk me through steps I've already done. I'm not doing it with him. As well as Oscar said I could not speak to a supervisor.

Date of experience: September 10, 2024

Game related
September 23, 2023
Previous review

They play there gaming machine to there needs. Upon winning, and cashing out, when you play again after you end up losing. You can also try playing a different app game, and it still happens. But when you haven't played for a week. You'll win, on all different app games they offer. Its a setup to lose.I understand the is gambling, but watch the background in the games. Its a setup to lose.

Date of experience: September 22, 2023
Louisiana
1 review
0 helpful votes
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Very Disappointed
August 5, 2024

I've Been a player for years i took a break then came back and a lot has change. It took me over ten times to get verified in order to update my number, then when I tried to make a withdrawal there was an excuse for that! Don't waste your time! I like the old system better this one sucks and after my withdrawal I will definitely not be coming back! Find another online casino gaming system! RUUUNNNNN

Date of experience: August 5, 2024
Mississippi
1 review
0 helpful votes
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?~?~
July 31, 2024

The U.i & U.E are great! The only thing I (personally) think would make it even better and bring Alot more people to ALL platforms,would be to option to use login credentials across all of their available platforms. It's a little annoying having to contact someone &/or re-register & make a deposit every time you want to play on a different platform when they're all related & relatively the same. Sometimes I'd like to create an account and see the layout and what games are available,the functionality of the site etc before I begin to play. But that's just me. Other than that. Everything else is great as I said previously. 🤗

Date of experience: July 31, 2024
Ohio
1 review
1 helpful vote
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Another win at Bitplay awwwww yeaaaaa!
July 24, 2024
Updated review

Hi my name is Mr ©ory I've been a long standing player at bitplay. Ag for some years now they are by far my favorite sweepstakes crypto gambling website they have plenty of platforms to choose from and there customer service is pretty accurate and polite as well the main reason why I'm giving this review only 2 stars is because of the time it takes to get your withdrawal from your platform I've only had a handful of times where ruüyu

Date of experience: July 23, 2024

Hi yes I am a long standing player of bitplay they are my favorite and they have plenty of platforms to choose from and customer service is pretty good the one thing I wish they would work on is the withdrawal time but takes to get your winnings other than that bitplay. Ag is great

Date of experience: April 16, 2024
Colorado
1 review
1 helpful vote
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NO LONGER GREAT!
July 21, 2024

Be careful for this website along with a few other sister sites, USE TO BE MY TOP #1 PROVIDERS TO DEPOSIT MY MONEY! That is NO LONGER TRUE! I've been giving my cash to them for over 6years! They Now will MAKE $#*! UP, LIE, & Give ANY EXCUSE as to ANY ISSUES that arise! They HAVE NEVER EVER honored their "Referral bonus"! EVEN after I show them proof that they're lying, making $#*! up! Even after Ive recommended many times how they should re evaluate their referrals system to allow customers to be able to follow / know when their referrals have made their deposits Nd redeemable! It's purposely not accessible! It's LITERALLY BEEN OVER 8MONTHS as I've waited for the referral bonus I showed proof of yet all they can say is that it will be added to my wallet as soon as they check if it's eligible. I SHOWED YOU IT IS! & ALL THE YEARS IVE Given them THOUSANDS AND THOUSANDS OF DOLLARS! In the past they have successfully withdrawn my money to me 3-4times. That is NO Longer Now have Limits, RESET ALL MY DEPOSITS WITHDRAWS, LEVEL TO BEGINNER! WHICH I WAS IN VIP LEVEL! THEYRE RUDE! AND NO LONGER WILL RECOMMEND THEM!

Date of experience: July 20, 2024
California
1 review
1 helpful vote
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Complete scammers
July 9, 2024

I've been playing for about two years now and in the beginning of course seems legit until recently i withdraw and instantly funds placed on hold its been 10 days and ive yet to get anything they tell me excuse after excuse. Complete scammers they will not pay out!

Date of experience: July 9, 2024
Nebraska
1 review
0 helpful votes
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A real website
July 6, 2024
Updated review

Customer service is good. Mostly depends on what your contacting them for. Definitely have had a hard time withdrawling money from them more than any other websites

Date of experience: July 5, 2024

So far so good
April 9, 2023
Previous review

This is my first time dealing with them and I am not disappointed. They have a big variety of good quality platforms.

Date of experience: April 9, 2023
California
2 reviews
0 helpful votes
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Good platforms to play on
June 26, 2024
Updated review

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Date of experience: June 25, 2024

Best in the business! Top notch gaming!
March 5, 2023
Previous review

Great site to play on! Very easy! And loads very fast! Their customer service is awesome and very helpful! I would recommend them to anyone that loves to play and have a good time! I will keep playing with them as long as they are around and I recommend you do the same! I wish you could withdrawal more at at time but besides that everything is all good. If you really wanna win some $$ you better start playing with them right now!tell your friends and family too they have a great referral code system that benefits you and your friends! Don't hesitate go play now! You won't regret it! I know I don't! The best in the business the only one I play with!

Date of experience: February 2, 2023
California
1 review
2 helpful votes
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FRAUD!
June 22, 2024
Updated review

I won 2000+ over a month ago & I have yet to see all of my money. They released the initial 200 but haven't seen a penny since. Keep getting bs excuses about the delay, blah blah blah. DONT WASTE YOUR MONEY OR TIME!

Date of experience: June 21, 2024

Fraudulent
June 10, 2024
Previous review

Correction: received 1st withdrawal of $200, but have yet to see the rest of my winnings! Keep receiving bs excuses from maintenance, reviewing logs, performing security checks, etc. All LIES!

Date of experience: June 10, 2024
Ohio
1 review
0 helpful votes
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Hi my name is Patrick I finally won playing bitplay. Ah I recommend them as a website I believe they are the best but when it comes to getting your winnings prepare to be waiting atleast 8 hours till you get them other than that bitplay is great

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Best quality games
June 18, 2024
Updated review

Bitplay has many different gaming platforms to choose from, with each platform having a unique selection of games. Their catalog of games has expanded by a lot over the past year. The actual gameplay is high quality and the volatility of winning are still pretty favorable too.

Date of experience: June 17, 2024

5 STARS!
June 3, 2024
Previous review

Bitplay has changed a bit over the past few years. I remember when there were only half a dozen gaming platforms in their catalogue. They certainly have expanded in that aspect. I suppose that maybe it should be expected that the quality of customer care would decrease considerably. They used to process withdraws within an hour. These days however, it usually takes several days. I used to receive a prompt and informative response whenever I inquired about an issue I was having. Nowadays it's a 50:50 chance they reply at all.
So why the 5 star rating, you ask? Well, because just like many other reviewers, I'm waiting on a payout and I hope the 5 star rate will help quicken the process. This might be the most honest yet phony review written.

Date of experience: June 3, 2024

Better than most.
October 29, 2023
Previous review

Easy deposits and slow withdraws mean they are quick to grab your money and reluctant to pay you out. At least you'll have fun in between, with the large variety of games on many different platforms that they have in their catalogue. I would give them 5 stars but they took away my favorite, Lucky Bowl out of Flamingo 7.

Date of experience: October 29, 2023

Better than other similar sites.
August 6, 2023
Previous review

In comparison to many casino websites that I have tried, some of the platforms on Bitplay seem to have better chances of winning. I'm sometimes able to win back at least 2x of whatever amount I deposit. It doesn't always happen but certainly more often on other gaming websites. They offer daily bonuses to your deposits, which is nice but I do think they should just provide a certain percentage everyday. The task of finding today's bonus code is annoying sometimes. Faster withdraw times would improve their public image. The fact that they are quick to take your money but slower in paying out, creates a reputation of greed. Still, I have seen other companies take several days to process a withdraw, so I can't complain too much here.

Date of experience: August 6, 2023
Louisiana
1 review
1 helpful vote
Follow Demarcus B.
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Bitplay keep giving different excuses to why my withdraws is still on hold first they say its being reviewed for unusual activity, then they say it's blockchain thats backed up but i know their strategy is to get players to continue playing in hopes they lose the money so they don't have to payout but i don't need to gamble that bad if i feel like i want to gamble ill play with a different platform like Gemini or betonline they are legit places to play guys so bitplay can hold my withdraws as long as they want i will not play my winnings ill wait and enjoy playing some place else and guys try to avoid other platforms like bitbetwin,bitofgold,bitspinwin,win777 they are doing the same thing putting withdraws onhold

Date of experience: June 11, 2024
Washington
1 review
0 helpful votes
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Withdrawal
June 10, 2024

I've always followed the rules! I've made deposits for many different platforms with this agency they had decided my withdrawal for juwa and the daily withdrawal limit without a deposit is $100 and that's what I asked for $100

Date of experience: June 10, 2024
Kentucky
1 review
3 helpful votes
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Do not deposit with them they have been keeping peoples winnings lying saying under review and saying it's being investigated which is lies it's been four days now and they still haven't gave me my winnings

Date of experience: June 8, 2024
California
1 review
1 helpful vote
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I would recommend you save urself the headache of dealing with these incompetent idiots and go use a site such as bitspin win or bitbetwin. At least those sites actually honor all the welcome bonus instead of blaming you because they don't want to honor what is promised.

Date of experience: June 4, 2024
Arizona
1 review
0 helpful votes
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Bitplay no longer play as a sweepstakes casino anymore they are now an illegal online gambling site so beware. There are 3 things that make a casino, "consideration" "chance" "prize"... inorder for it to be a sweepstakes casino one of those 3 this must be eliminated and non of those 3 things are eliminated I hope that the FDC and the FCC take all of them down for online illegal gambling

Date of experience: June 2, 2024
Florida
1 review
1 helpful vote
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Beware
June 1, 2024

I've been playing for several years. Although not as fast as other sites (other ones I get my crypto literally under an hour) BitPay in the past paid slow but did pay. All the sudden about two months ago I get this on hold $#*!. Wait was like 4 days. Ok so I keep playing and win. Not a grand amount and it's been since may 16 and then I had another may 18 both "on hold" got so many reasons like platform issues, withdrawal maintenance, to they are reviewing my account. I won fair and square bet I can still deposit just fine. Called yesterday and the agent was beyond rude. Like annoyed I ask legit questions. Really used to enjoy playing but don't like being spoken to and lied to. Call me crazy but that's bad business!

Date of experience: May 31, 2024
Texas
1 review
0 helpful votes
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Have been depositing for over a year, not once have I cashed put...they do not even give the bonuses it says it does at the different levels they set up. Not once. Can not withdraw more than 200 no matter how much you have sent them. I... I'm going to another agent,distributor. Game host. Vblink777 ultra panda all I played

Date of experience: May 31, 2024