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BikeBerry has a rating of 1.9 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BikeBerry most frequently mention customer service, credit card and tracking number. BikeBerry ranks 108th among Bicycle sites.
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I was shopping on bikeberry.com and put the items in my cart that I wanted. Before I checked out, I had a question so I sent an email to customer service. EARL, with Bikeberry responded quickly and was patient with me. I am going back to my cart and placing order, thanks to EARL I feel confident placing my order.
My son had a walmart motor,for his bicycle. He only had it 2 weeks and it blew up,so he went to your web page and saw your motor kits and was very impressed so mom bought for him it looks to be high quality
I bought their gigabyke 500w bike. I gave it a 1 star review and have seen that they have removed my review for now good reason. I'm going to post it again.
Freddie has excellent customer service and pointed me in the right direction! I needed help with a part and he gave me all the info.
Summer did an amazing job assisting me with my new order. I can't wait to unbox my new ride. Thanks Summer
I've been running the bbr stage 4 80cc engine now for about almost 3 years! And I've only ever had to replace the clutch camshaft once and only replaced the spark plug once and one new chain an one sprocket ever the whole time that is great but recently my bike doesn't run right now because it has no spark so I bought a new stater magneto from you guys hopefully that fixes it. Other than that, I love the thing it ran great.
I got a lot of great stuff for my bike I can't wait till it comes in its going be great just wish I could have got my chain break did not have enough but thanks guys very great service so far
I have ordered an engine kit from Bike berry in the past and since then if I've had any questions or concerns about anything or needed a part replaced Alvin Seville has always been a great help, keep up the good work and the effort to always produce us with quality parts and help when needed.Thanks for your time and knowledge.
Signed, A happy customer
Productos de calidad. Precios en especial siempre son los mismos. El envío cada vez más caro. Pero me encanta sus motores. Puede ser que no pueda comprar más sus motores
Servicio de calidad. Expectaculares motores. Estamos haciendo bicimoto para la familia para disfrutar de nuestro pais. Gracias
Freddy and earl and Devin and all and the company in general and products are awesome I'm blessed with euros bbr high performance racing motor gas powered racing motor is on my Schwinn
Quality parts at a fair price. SUPER FAST Shipping. Freddie in customer service is friendly and caring.
I recently purchased a bike kit from BikeBerry and I'm so pleased with the results! The kit was easy to assemble and the instructions were very clear. The bike runs great and I'm so happy with the quality of the parts. I would definitely recommend BikeBerry to anyone looking for a motorized bike kit!
Very easy to find what you are looking for. The prices are impressive. This site is for any member of the family.
So far the parts that I have purchased fit well on the bicycle. Shipping cost is not excessive like other places. I am satisfied with Bikeberry.com and recommend it to anyone.
ORDER #BB-*******
They've got Indians speaking people answering the phones that know nothing about motorized bicycles. I couldn't get an American speaking person on the phone. I will never buy from them again!
First experience with Bikeberry, love your products, looking forward to getting my hands on the stage 4 kit. Shopping was easy. I'm sure you will hear more from me in the future. Can't wait to Frankenstein one of these little beasts. I'm a mechanic and fabricator and I plan on having a ball building this thing. I'll keep you posted. By the way it's my pleasure supporting your family driven bidness. Now hurry hurry hurry
Love the quality of product, received on time. Thank you, I recommend people go threw bike Berry, you won't regret it.
Been here for a bit some good some bad but it has always been resolved. But one
thing still gets me my bike was stolen. The cops couldn't help me because there are no serial numbers on the bike to track it down. It was found in a Pawn shop. Had to buy it back I had Prof of pictures and a bill of sales but no serial numbers to match it to it. But all in all I'm happy.
All the things you can purchase are the best in my opinion of anything else that's out there Been shopping with them for over 20 years
Ordered the Nakto super cruiser 500w ebike, good reviews and bike berry had competitive price and service, Arrived in one week,easy to assemble not a scratch good packaging.
Answer: Complete Scam. They send you crap motors that wont even move, and wont refund
Answer: Horrible problems. I had to pay to exchange it, then when the second one was missing an intake piece, they wouldnt refund even if i shipped it all back
Answer: When you deal with Asians you will find there are 2 distinct personality types... type 1 is very. Very. Serious about customer satisfaction/quality/value business ethics and practice... type 2 is very very money motivation and could care less about anything else... it appears this business is owned by type 2
Answer: With my experience as a small engine mechanic the magnet to the ignition system is the best way to rotate engine as long as the spark plug is removed from the head and the clutch arm is pushed in to disengage the clutch. The motor should spin. The ignitions magneto gap might need to be adjusted to allow the engine to rotate. Sometimes parts shift during shipping.
We strive to provide our customers with the highest quality products at affordable prices and provide our customers with the highest quality service.


Thank you for taking the time to share your feedback with us.
We sincerely appreciate your purchase of the Giggabyke 500W and are thrilled to hear about your experience. Your concerns are important to us, and we are fully committed to assisting you in the best possible manner. However, upon reviewing our records, we were unable to locate your order information, making it challenging for us to address your concerns accurately.
To better understand your needs and provide you with the appropriate solution, could you please reach out to us via email at [email protected] or directly call us at 1.800.317.0479. Our dedicated support team is ready to assist you promptly and ensure that your concerns are resolved to your satisfaction.
Thank you once again for choosing BikeBerry. We look forward to resolving this matter and ensuring your continued satisfaction with our products and services.
Warm regards,