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BikeBerry

1.9

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BikeBerry Reviews Summary

BikeBerry has a rating of 1.9 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BikeBerry most frequently mention customer service, credit card and tracking number. BikeBerry ranks 108th among Bicycle sites.

service
73
value
69
shipping
68
returns
49
quality
65
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Florida
1 review
0 helpful votes
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Talk to EARL!
February 29, 2024

I was shopping on bikeberry.com and put the items in my cart that I wanted. Before I checked out, I had a question so I sent an email to customer service. EARL, with Bikeberry responded quickly and was patient with me. I am going back to my cart and placing order, thanks to EARL I feel confident placing my order.

Date of experience: February 28, 2024
Missouri
1 review
0 helpful votes
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Son,s new motor kit
February 25, 2024

My son had a walmart motor,for his bicycle. He only had it 2 weeks and it blew up,so he went to your web page and saw your motor kits and was very impressed so mom bought for him it looks to be high quality

Date of experience: February 25, 2024
Pennsylvania
1 review
0 helpful votes
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I bought their gigabyke 500w bike. I gave it a 1 star review and have seen that they have removed my review for now good reason. I'm going to post it again.

Date of experience: February 20, 2024
Customer Service C. BikeBerry Rep
over a year old

Thank you for taking the time to share your feedback with us.

We sincerely appreciate your purchase of the Giggabyke 500W and are thrilled to hear about your experience. Your concerns are important to us, and we are fully committed to assisting you in the best possible manner. However, upon reviewing our records, we were unable to locate your order information, making it challenging for us to address your concerns accurately.

To better understand your needs and provide you with the appropriate solution, could you please reach out to us via email at [email protected] or directly call us at 1.800.317.0479. Our dedicated support team is ready to assist you promptly and ensure that your concerns are resolved to your satisfaction.

Thank you once again for choosing BikeBerry. We look forward to resolving this matter and ensuring your continued satisfaction with our products and services.

Warm regards,

Texas
1 review
0 helpful votes
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Great customer service
January 26, 2024

Freddie has excellent customer service and pointed me in the right direction! I needed help with a part and he gave me all the info.

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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Summer did an amazing job assisting me with my new order. I can't wait to unbox my new ride. Thanks Summer

Date of experience: January 17, 2024
California
1 review
0 helpful votes
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Babe review
January 1, 2024

I've been running the bbr stage 4 80cc engine now for about almost 3 years! And I've only ever had to replace the clutch camshaft once and only replaced the spark plug once and one new chain an one sprocket ever the whole time that is great but recently my bike doesn't run right now because it has no spark so I bought a new stater magneto from you guys hopefully that fixes it. Other than that, I love the thing it ran great.

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Date of experience: December 31, 2023
Maryland
1 review
0 helpful votes
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First time ordering
December 25, 2023

I got a lot of great stuff for my bike I can't wait till it comes in its going be great just wish I could have got my chain break did not have enough but thanks guys very great service so far

Date of experience: December 24, 2023
Pennsylvania
1 review
0 helpful votes
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Awesome service
December 10, 2023

I have ordered an engine kit from Bike berry in the past and since then if I've had any questions or concerns about anything or needed a part replaced Alvin Seville has always been a great help, keep up the good work and the effort to always produce us with quality parts and help when needed.Thanks for your time and knowledge.
Signed, A happy customer

Date of experience: December 9, 2023
Puerto Rico
1 review
0 helpful votes
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Productos de calidad
November 21, 2023
Updated review

Productos de calidad. Precios en especial siempre son los mismos. El envío cada vez más caro. Pero me encanta sus motores. Puede ser que no pueda comprar más sus motores

Date of experience: November 21, 2023

Excelente motores
February 22, 2022
Previous review

Servicio de calidad. Expectaculares motores. Estamos haciendo bicimoto para la familia para disfrutar de nuestro pais. Gracias

Date of experience: February 21, 2022
Tennessee
1 review
0 helpful votes
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All is well
November 11, 2023

Freddy and earl and Devin and all and the company in general and products are awesome I'm blessed with euros bbr high performance racing motor gas powered racing motor is on my Schwinn

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Date of experience: November 9, 2023
Kentucky
4 reviews
4 helpful votes
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GREAT COMPANY
September 20, 2023

Quality parts at a fair price. SUPER FAST Shipping. Freddie in customer service is friendly and caring.

Date of experience: September 19, 2023
Italy
2 reviews
0 helpful votes
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Great shop!
May 17, 2023

I recently purchased a bike kit from BikeBerry and I'm so pleased with the results! The kit was easy to assemble and the instructions were very clear. The bike runs great and I'm so happy with the quality of the parts. I would definitely recommend BikeBerry to anyone looking for a motorized bike kit!

Date of experience: May 17, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great site
May 9, 2023

Very easy to find what you are looking for. The prices are impressive. This site is for any member of the family.

Date of experience: May 7, 2023
Puerto Rico
1 review
0 helpful votes
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So far the parts that I have purchased fit well on the bicycle. Shipping cost is not excessive like other places. I am satisfied with Bikeberry.com and recommend it to anyone.

Date of experience: March 24, 2023
Texas
1 review
0 helpful votes
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Zero stars
March 13, 2023

ORDER #BB-*******

They've got Indians speaking people answering the phones that know nothing about motorized bicycles. I couldn't get an American speaking person on the phone. I will never buy from them again!

Date of experience: March 13, 2023
Kentucky
1 review
1 helpful vote
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So far so good
February 15, 2023

First experience with Bikeberry, love your products, looking forward to getting my hands on the stage 4 kit. Shopping was easy. I'm sure you will hear more from me in the future. Can't wait to Frankenstein one of these little beasts. I'm a mechanic and fabricator and I plan on having a ball building this thing. I'll keep you posted. By the way it's my pleasure supporting your family driven bidness. Now hurry hurry hurry

Date of experience: February 13, 2023
New York
1 review
0 helpful votes
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Bike tires
January 23, 2023

Love the quality of product, received on time. Thank you, I recommend people go threw bike Berry, you won't regret it.

Date of experience: January 18, 2023
Texas
1 review
0 helpful votes
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Product
January 17, 2023

Been here for a bit some good some bad but it has always been resolved. But one
thing still gets me my bike was stolen. The cops couldn't help me because there are no serial numbers on the bike to track it down. It was found in a Pawn shop. Had to buy it back I had Prof of pictures and a bill of sales but no serial numbers to match it to it. But all in all I'm happy.

Date of experience: January 8, 2023
California
1 review
0 helpful votes
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Best products
May 22, 2023

All the things you can purchase are the best in my opinion of anything else that's out there Been shopping with them for over 20 years

Date of experience: November 26, 2022
California
3 reviews
5 helpful votes
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Great price
November 30, 2022

Ordered the Nakto super cruiser 500w ebike, good reviews and bike berry had competitive price and service, Arrived in one week,easy to assemble not a scratch good packaging.

Date of experience: November 21, 2022

From the business

We strive to provide our customers with the highest quality products at affordable prices and provide our customers with the highest quality service.


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