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BigStub has a rating of 3.8 stars from 486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 16th among Tickets sites.
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Well it was easy and affordable. Just hope the tickets are good... Been a LOT of scams for these tickets up here in Oregon.
Went on to look for tickets. Found great seats at reasonable price.
I was very pleased how fast the complete process was and my tickets were printed within minutes!
My tickets were received within 6 days. It was very easy. Will use again.
The tickets for the concert I wanted to go to sold out within a day. I was very upset. But I found some on here and was able to download them instantly after paying. I haven't been to the concert yet but I'm assuming everything will go just fine. They were a little pricey but for a sold out show I would do it all over again.
The tickets were sent out immediately and were delivered very timely. The only thing i don't understand is why the tickets went from MA to TN back to MA? This did not affect my delivery, I was extremely happy with the service, the price could have been a little lower though
Everything from checking different options and using filters for the tickets I needed, to checking the seat location, paying and receiving e tickets was easy and fast
One question though; it doesn't matter that the seller's original name is on ticket vs. my name correct? I'm sure that's the whole point I'm buying from the original purchaser, but just want to confirm so there is no issue at the venue. Thanks so much. Marianne
BigStub.com continues to be my favorite place to buy tickets. Very simple and everything has a great price.
I didn't feel rushed to make a selection. I got my tickets quickly.
I called and placed an order for the Disney on Ice San Antonio. Everything went smoothly and I was told the tickets would be sent sometime in March but in plenty of time for our April showing. I received the tickets February 26!
I was a little nervous ordering tickets online, knowing they were coming from a different company. Tickets came via FedEx and exactly what we ordered, thank you!
My first time purchasing tickets in this manner. I was very anxious about it. The associate that helped me was awesome and walked me through the whole process and stayed on the phone with me until I had my tickets printed and in my hand. Will definitely buy from this site again.
I used the service to order out of town tickets. Shopped around and they seemed to be the cheapest. I even found a $25 off coupon on line. Looking forward to a great time!
Easy to purchase tickets. Received tickets via email within seconds of submitting order.
Very good way to receive last minute tickets in a timely manner.
Answer: Good luck…. They say they guarantee tickets, but if you have any kind of issue with delivery, they fall back to their "all sales are final", and put the blame on anyone but themselves….
Answer: Hi Tanya, We are a ticket resale marketplace, so the tickets that you buy from us are the same official tickets as you would buy from the official source. Our tickets come from licensed ticket brokers and trusted individuals that are reselling their tickets.
Answer: Hi Sarah, Please contact our customer service at (888)292-8495 for help with obtaining your tickets.
Answer: Yes, there are service fees added to each ticket. You can see the fees online before you complete your transaction. You also can contact customer service at 888-292-8495 for more pricing information for your event.
Answer: Our fees vary depending on the tickets that are being purchased. You can see the fees for your order on the checkout page after you have entered your credit card information but before the transaction is completed. You can also contact our customer service at 888-292-8495. They can tell you what the fees are for the tickets you are interested in without credit card information.
Answer: While all of our tickets have 100% guarantee, the tickets that have stars next to them are posted by sellers that we recommend.
BigStub has a wide selection of cheap Sports, Concert, and Theatre tickets - more tickets, better service, and lower prices! Order online or by phone and take advantage of our everyday-low ticket prices.


Hi Marianne,
Thank you for your review. Do not worry about the name on the ticket. The printed name reflects that of the original purchaser and will not affect your ability to enter the concert. The tickets are entirely transferable and guaranteed to be valid for admission.
I hope you enjoy your event!