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BigStubReviews 486

3.8

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BigStub Reviews Summary

BigStub has a rating of 3.8 stars from 486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 15th among Tickets sites.

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Georgia
1 review
0 helpful votes
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Great
January 2, 2017

Easy to download tickets I will order from them again

Date of experience: January 1, 2017
California
1 review
0 helpful votes
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Easy to navigate
January 2, 2017

Great customer service! And there was no hassle. I received the tickets just as expected.

Date of experience: January 1, 2017
Virginia
1 review
0 helpful votes
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Bigstub delivered!
December 31, 2016

I was apprehensive, but all expectations were met!

Date of experience: December 30, 2016
New Jersey
1 review
0 helpful votes
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Great, but could use mobile tickets
December 29, 2016

The close was affordable and convenient to find. The only hassle was that they send you the tickets the day before the event via email. Then you have to physically print them out in order to use them. A mobile friendly ticket would be so much easier, especially with only one day to print before the event.

Date of experience: December 29, 2016
New York
1 review
0 helpful votes
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No Problem
December 28, 2016

No problem to use, pay and get tickets. Everything was as stated which resultd in a very good experience. Big Stub is ok by the Better Business Bureau as I checked since this was my first time using them

Date of experience: December 27, 2016
Illinois
1 review
0 helpful votes
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Quick and easy
December 20, 2016

The experience was fast and easy. Felt service charges were high but they always are for resale sites.

Date of experience: December 20, 2016
Massachusetts
2 reviews
0 helpful votes
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Easy transaction
December 19, 2016

Reputable site, easy transaction. Just wish the tickets were sold at face value vs double the price pulse a $50 surcharge. All the sites do this, just wish they didn't!

Date of experience: December 19, 2016
Louisiana
1 review
0 helpful votes
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Did it's job
December 15, 2016

It gave us the tickets but the problem I had was the name was still in the person who sold them to me on my printable ticket and the arena wasn't too happy about that. I had to show them my email to prove they were mine...

Date of experience: December 15, 2016
Minnesota
1 review
0 helpful votes
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Easy to do
December 11, 2016

Had the tickets I wanted and was easy to complete transaction.

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Cool place
December 5, 2016

Cool bar/restaurant attached to a club. The stage is in an awkward place so if you have to buy seats be careful where they are.

Date of experience: December 5, 2016
New York
1 review
0 helpful votes
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Stevie Nicks at MSG
December 3, 2016

Saw these guys on CL. We needed two tickets but was not comfortable until I read their reviews. Based on their reviews I purchased two tickets and am most pleased with the entire experience.

Date of experience: December 2, 2016
Indiana
1 review
0 helpful votes
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Excellent service, a little pricey...
November 27, 2016

The service I received was prompt, thorough, and accurate. The tickets, however, were a bit over-priced in my opinion when considering face value.

Date of experience: November 27, 2016
Pennsylvania
1 review
0 helpful votes
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Satisfied
November 21, 2016

I used this service for the first time to purchase NHL tickets and I had no problem with anything, I will be a returning customer.

Date of experience: November 20, 2016
Pennsylvania
1 review
1 helpful vote
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Transaction was very easy and reliable.
November 16, 2016

Received the tickets well in advance of the event. Seats were fantastic, (although I knew they would be since I've sat in this section before). Buying surcharge is a little on the high side but not terribly so.

Date of experience: November 14, 2016
Illinois
1 review
0 helpful votes
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Great selection of tickets and pricing but high fees added on.

Date of experience: November 13, 2016
New York
1 review
0 helpful votes
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It's legit and good customer service
November 14, 2016

Called customer service to ask about some ticket details, they were friendly and responsive. Bought tickets later that day. Printed them within 15 minutes and they worked great.

Date of experience: November 12, 2016
California
1 review
0 helpful votes
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Great time
November 7, 2016

Which we could add tickets to Apple wallet or not have to print them out.

Date of experience: November 7, 2016
Kentucky
1 review
0 helpful votes
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Happy customer
November 6, 2016

Very, very happy with my seats and reasonable price. Thank you

Date of experience: November 5, 2016
Colorado
1 review
0 helpful votes
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Quick and easy.
November 6, 2016

Every is made simple, user friendly and very convenient.

Date of experience: November 5, 2016
California
2 reviews
0 helpful votes
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The processing fee is exorbitant
November 1, 2016

Easy to use, tickets came as expected, but fee per ticket was almost 30$ each! That's crazy

Date of experience: October 29, 2016

From the business

BigStub has a wide selection of cheap Sports, Concert, and Theatre tickets - more tickets, better service, and lower prices! Order online or by phone and take advantage of our everyday-low ticket prices.


bigstub.com
Founded in 2006
Thousand Oaks, CA, United States