Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BigStub

BigStub

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BigStub?
grey stargrey stargrey stargrey stargrey star

BigStub Reviews Summary

BigStub has a rating of 3.8 stars from 486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 16th among Tickets sites.

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow M R.
Unfollow M R.
Share Review
Report Review

I didn't like the idea that I ordered tickets 6 months before the concert, but didn't receive the email to download the tickets until the day BEFORE the event.
I am an organized person and waiting til the last minute does not fly with me.
Don't get me wrong the seats were great, but didn't like when the tickets became available to download.

Date of experience: July 26, 2017
California
2 reviews
0 helpful votes
Follow Barney R.
Unfollow Barney R.
Share Review
Report Review

Great prices!
July 8, 2017

Didn't think this site was real but they turned out to be very good. The process was quick, easy, and the tickets were cheaper than other sites by a lot! I'll buy from here again without a doubt.

Date of experience: July 8, 2017
Colorado
1 review
21 helpful votes
Follow Kristen L.
Unfollow Kristen L.
Share Review
Report Review

What a scam
July 1, 2017

So I purchased tickets for the Denver comic con, Wasted over an hour of travel time and an hour waiting in line in the midday heat, only to find out that the tickets they sold me had already been used. When I contacted them about this, they gave me the runaround. I requested my money back and they told me that I would have to drive all the way back to the convention and get them to write on Their letterhead that the tickets were fraudulent. So basically the customer service representative called me a liar and refused to help me. I had to go through my bank to get anything done.

Date of experience: July 1, 2017
California
1 review
0 helpful votes
Follow Juan F.
Unfollow Juan F.
Share Review
Report Review

I bought vip concert ticket very cheap last minute purchase
Had an awesome time at the vip box
Great service

Date of experience: June 27, 2017
Maryland
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

U2
June 22, 2017

Fabulous company to work with, very pleasant when called and tickets exactly as described! Would def recommend!

Date of experience: June 22, 2017
Georgia
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Share Review
Report Review

Easy and quick. Pleasant experience. Tickets were a little pricey, but had a great experience using Big Stub

Date of experience: June 15, 2017
Virginia
1 review
0 helpful votes
Follow Marty S.
Unfollow Marty S.
Share Review
Report Review

BigStub still charges too much, but it was a little better price than the other bigger place. Was very easy and got my tix fast..

Date of experience: June 12, 2017
California
1 review
16 helpful votes
Follow Rob B.
Unfollow Rob B.
Share Review
Report Review

I was able to find great seats at less than face value to see the best U2 concert ever! I'll be using BigStub.com again soon for the next show I plan on attending.

Date of experience: May 22, 2017
Pennsylvania
1 review
0 helpful votes
Follow Jason F.
Unfollow Jason F.
Share Review
Report Review

Great Prices
May 23, 2017

I just wish BigStub would offer Ebates cash back. Stubhub usually offers 3.5% which can sway which site you buy from.

Date of experience: May 22, 2017
California
1 review
0 helpful votes
Follow Jose b.
Unfollow Jose b.
Share Review
Report Review

Hassle free
May 16, 2017

Hassle free and enjoyable experience for my boys to see their first Giants game vs a rival. Giants 8, Dodgers 4

Date of experience: May 16, 2017
North Carolina
4 reviews
4 helpful votes
Follow Allison C.
Unfollow Allison C.
Share Review
Report Review

Quick and easy
May 14, 2017

I Ordered my tickets online and an email was sent the day they said it would be issued. I Printed it off and went the concert. Easy and fast, I'll definitely use bigstub again in the future.

Date of experience: May 14, 2017
Ohio
1 review
0 helpful votes
Follow She L.
Unfollow She L.
Share Review
Report Review

Excellent selection, confirmation and communication process. Will purchase tickets from BigStub again

Date of experience: May 8, 2017
New York
2 reviews
7 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Ticket wanted
April 29, 2017

Consider this venue for entertainment options.
I purchased tickets from another account holder.
Season ticket holders can sell.

Date of experience: April 28, 2017
GB
1 review
11 helpful votes
Follow Carolyn A.
Unfollow Carolyn A.
Share Review
Report Review

Made my first purchase recently. Ed sheeran in Manchester. Fab service, ticket tracker & excellent communication. Would recommend & use again. Thanks! Ed was amazing!

Date of experience: April 24, 2017
California
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Had a blast 3rd row center for boston. Great seats and time have not seen them for 3 0 years. Same sound and energy. They did not disappoint

Date of experience: April 21, 2017
Nevada
1 review
0 helpful votes
Follow Aaron B.
Unfollow Aaron B.
Share Review
Report Review

Great experience!
April 16, 2017

Everything I expected and more! I got my tickets instantly and at a great price! I would definitely recommend Big Stub for anyone looking for event tickets!

Date of experience: April 16, 2017
Missouri
1 review
0 helpful votes
Follow Rocky R.
Unfollow Rocky R.
Share Review
Report Review

Quick and efficient!
April 16, 2017

I needed tickets at the last minute... These guys came through in the clutch... Thanks BigStub... I got to take my son to Jackie Robinson day and the unveiling of the statue.

Date of experience: April 16, 2017
Massachusetts
1 review
0 helpful votes
Follow Stephanie R.
Unfollow Stephanie R.
Share Review
Report Review

Huge scam
March 18, 2017

Bought tickets from this company that were fradulous. Trying to get into the event and spent an hour on hold before finally getting someone on the phone. Then the customer service person says that there is nothing they can do. Horrible... will never use this illegitimate company again.

Date of experience: March 17, 2017
Florida
1 review
0 helpful votes
Follow Hava V.
Unfollow Hava V.
Share Review
Report Review

Worked very smoothly and had a great time at the game. Would definitely use again when the next event comes to town.

Date of experience: January 23, 2017
California
1 review
0 helpful votes
Follow Patricia E.
Unfollow Patricia E.
Share Review
Report Review

Awesome prices!
January 16, 2017

Great! Will choose BigStub again! Prices are terrific and the service is exceptional. Thanks.

Date of experience: January 15, 2017

From the business

BigStub has a wide selection of cheap Sports, Concert, and Theatre tickets - more tickets, better service, and lower prices! Order online or by phone and take advantage of our everyday-low ticket prices.


bigstub.com
Founded in 2006
Thousand Oaks, CA, United States