BiggerBooksReviews 637

Never got my book and no one in customer service has responded to my multiple attempts of returning my money or fulfilling my order. Don't order from this sight.

I called customer service to ensure I was renting a paper copy of the book instead of the e-book and the customer service was excellent!

It is great to know that there are additional options other than the book store and Kindle.

Great experience. Great price. Fast shipping. Will use again

Prompt and satisfactory service, book arrived early.

Shipping was delayed. Poor communication regarding shipment and delay

I have ordered for the first time from BiggerBooks, I ordered 2 identical Calculus books, one for me one for my grandson living in different states, mine came already in perfect condition and very well packaged so I am very satisfied so far. I will give my final review after my grandson receives his copy. Thank you!

My experience was fine. I did not receive an email telling me when my order was processed/shipped.

It's good. It's alright. They delivered my books just as I hoped they would.

Came bent over n the top part of the book as it did not arrive in a box or even wrapped to protect it.

Was able to get a good price on book and checkout was easy

I've been looking for volume one of Mysterious Girlfriend X for over a year and I finally found a website with it in stock, and it was delivered fairly fast as well. Only negative I had was the cover had a slight crease which probably happened in transit but other than that it looks flawless.

Easy to look up books and had the best price. Overall nice user friendly site and easy checkout.

I ordered the printed version of this book as the university already provided me with a free digital copy. The site had it listed as such and the price difference for the print was even higher than the digital versions. They sent me the digital copy anyway! I will be sending it back and am so disappointed they wasted my time and money.

Easy to find and navigate website. Great prices! Definitely use this service again!

There was an issue with the credit card on the first order but was not notified. I called after not receiving the books.
Took multiple emails to get shipping information. Books finally showed up 2 weeks after they were supposed to.

Ordered a book for an extremely important college course and even paid extra for 2 day shipping… about a week later I was advised that the book had not even yet been delivered. Since it took longer than what I paid for, I ended up buying the book somewhere more reliable. Finally when the book came in from this company, I had no choice but to return it because it was a waste of money. I was within my return deadline and was advised I would get a refund. A month went by and still no refund. Contacted customer service just to be told my refund will come in within another 60 days. I was also advised because of this inconvenience that I would receive $10 credit, which I never received. It's been about 60 days and still no refund. Emailed customer service again just to be told I will not be getting my refund because of damage to the cover and bent pages… this company had to book longer than I even had and it was in perfect condition when I sent it back. Of course blame the customer right? Sent my email and have been going back and forth about this issue and was told that I received an email about all of this almost a month ago. I did not. Then I was told to check my spam and trash… that was the first thing I did. I received no email about not getting my refund. Overall, this place is a scam. May seem cheap but they'll do anything to blame their customers and make it seem as if theyre never doing anything wrong. And yes I will be bothering customer service until I receive my money back!

Fast, accurate, and affordable. The site was easy to navigate, and ordering was a breeze.

I wouldn't recommend buying from biggerbooks (aka ecampus), tried ordering a graphic novel that I was looking for a part of a year and a few days later order has been cancelled. A complete waste of time but luckily I found the same graphic from another site for less money. First time customer and I no longer will buy from biggerbooks or ecampus.

Disappointed I did not receive my item. Was told they did not have after showing they did.