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BiggerBooks

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Save big on the college textbooks you need this semester at BiggerBooks. Free shipping on orders over $59 and a 25 day worry-free return policy.


biggerbooks.com
Founded in 1999
Lexington, KY, United States
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BiggerBooks Reviews Summary

BiggerBooks has a rating of 3.4 stars from 637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

quality
571
This company responds to reviews on average within 12 days

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6,983 reviews

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Texas
1 review
0 helpful votes
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When I went in to purchase this book, the availability status showed that it wasn't currently in stock, but some were ordered and expected to arrive soon. The website also stated once the book was in stock, it would be shipped to me automatically. I went ahead and was able to place the book in my cart and check out and pay for it. Maybe about 1-2 weeks later, the book was shipped and received. Definitely arrived way sooner than expected (and sooner that the website said it would be available by). I received my book ahead of my first class date and I didn't have to continue to follow up to check on the status of my order. Very satisfied with my purchase.

Date of experience: October 4, 2022
New Jersey
1 review
0 helpful votes
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Great!
October 29, 2022

Great! Efficient wonderful thanks expensive nice cover

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2022
Pennsylvania
1 review
0 helpful votes
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Greag service
September 28, 2022

Great service, book received on the estimated time

Date of experience: September 28, 2022
California
1 review
0 helpful votes
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Buy somewhere else
October 22, 2022

I recommend buying somewhere else if you wish to know when you're receiving your books

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2022
Nevada
1 review
0 helpful votes
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Decent
September 21, 2022

Other than the pages being crinkled for new books they are decent.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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The title on the spine is Camp-March Stories of the Santa Fe Trail by Wilson and Taulor.
There is slight wear on the spine, but about 1/3 of the pages had never been cut apart by the binder. The inside of the book is in never-read condition. I used a sharp knife to separate them, and the result is I cannot tell the pages a separated from the ones cut by the binder. The shipment arrived several days before I expected it.

Date of experience: September 20, 2022
New York
1 review
0 helpful votes
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Why do I need to?
September 19, 2022

Im just thankful for the book, why do I need to do all of this? Well either way thank you I suppose.

Date of experience: September 18, 2022
New Jersey
1 review
0 helpful votes
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J
September 16, 2022

I love the experience. That's all I'm gonna say. I'm happy. Always happy

Date of experience: September 16, 2022
Erin C. BiggerBooks Rep
over a year old

Thank you so much! -BiggerBooks

Washington
1 review
0 helpful votes
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Better than EBay
September 16, 2022
Updated review

Better than EBay, on price and edition date required for the welding class

Date of experience: September 16, 2022

Easy to use website
September 16, 2022
Previous review

Easy to use website

Date of experience: September 16, 2022
Michigan
1 review
0 helpful votes
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Phlebotomy Book Purchase
September 15, 2022

So easy and quick! Arrived in perfect shape and I am very pleased.

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Book orders
September 15, 2022

Quick and easy checkout. Cheaper selections compared to other book sellers

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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Just as expceted
September 14, 2022

No issues, got what I needed quickly and for a reasonable price

Date of experience: September 14, 2022
New York
1 review
0 helpful votes
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Rental review
September 12, 2022

Easy and quick to navigate through the website and textbook was delivered quick

Date of experience: September 11, 2022
Arkansas
1 review
0 helpful votes
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Science A Closer Look
September 10, 2022

Your site is very easy to use. Love how easy it is to look up the things I'm looking for

Date of experience: September 10, 2022
New York
1 review
0 helpful votes
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Textbook
September 9, 2022

I needed this book for my cognitive psych class. Book arrived as expected

Date of experience: September 8, 2022
Texas
1 review
0 helpful votes
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Courier Service
September 7, 2022

The book is great, but it was quite bent up when I received it. I think this was the fault of the courier service, not your company.

Date of experience: September 7, 2022
Erin C. BiggerBooks Rep
over a year old

Thank you for your feedback and for choosing BiggerBooks!

California
1 review
0 helpful votes
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I either did not read thoroughly the details or it was not clear that I had ordered loose pages to be placed into a binder. I was surprised that it was not a book... I did (do) not have a binder... need to buy a binder now.

Date of experience: September 7, 2022
Erin C. BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Indiana
1 review
0 helpful votes
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Decent
October 6, 2022

The site was easy to use, and i received my text book almost a week before the date that it was estimated to come.

BiggerBooks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
Illinois
1 review
0 helpful votes
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Very saisfied
September 5, 2022

Quick and easy, great prices, fast standard shipping.

Date of experience: September 5, 2022
Colorado
1 review
0 helpful votes
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Great
September 5, 2022

It has been Great so far. Very happy with the time, cost and procedure

Date of experience: September 4, 2022