BiggerBooksReviews 637

The book arrived seal packed and it was in perfect condition since it's a new edition so I got a new book at rental price. I am very happy with it.

Book came on time in good condition. They have good prices and would buy from here again in the future.

The textbook I ordered was almost $200 to rent used through my school but was only $9 to buy through this site. And it came on time and in great condition

Awesome. This was my fist time ordering online. This was a great experience.

No issues. Easy purchase. Arrived on time.Will use again.

Bought my text book for the best price I could find. It came in quickly, in good condition, and made for an easy and happy shopping experience.

Fast and easy finding a book and checking out. Website was easy to use and navigate, it was an overall great experience

It was a quick and easy process. I don't like complicated. I don't like to order things. I'm old fashioned I guess. But this was painless

Ordered a book at the beginning of November as a X-Mass gift. The site kicked-out a "bait & switch" charging more on the receipt for shipping. Got a notice that it was "fixed" & would I write a revised "better" review. I fell for it. Weeks later got a notice that my book wasn't available & was on backorder. THEN 2.5 months later, I received another note that my order was being cancelled because they couldn't get more copies (available on Amazon, Abe's, etc.)! No more revisions, no more excuses. They don't pass. Held my funds, asked for an improved review, NEVER had my book, waited weeks to discover that fact & cancelled months later. This is NOT how legitimate businesses operate. If you don't have a book, SAY SOMETHING at checkout! WORST BOOK BUYING EXPERIENCE EVER.

I ordered 2 separate items off Bigger Books. The first one took 3 weeks, which I was expecting. The second one took 6 weeks. After 3 weeks the tracking stated it still hadn't shipped so I had to purchase it elsewhere. Further, when it finally did arrive, I had to pay $30 to ship it back (which was in their policy, I live in Hawaii). When I received my refund, it was $25 less than what I paid for. So altogether I lost $55 and had to go through the headache of obtaining my book from somewhere else and trying to get in touch with Bigger Books, which took several tries. Wish I had just ordered from Amazon in the first place.

Since august trying to order this book - they say it is available, thank me for order then say availability is delayed then finally cancel and credit order - a month later!

Per my records I've ordered 5x, been cancelled and credited twice and need to research those other times. STOP OFFERING a book you clearly do NOT have. Some of the order numbers are different so hoping research will show they can't do paperwork either but we'll see (8/31- 1903 order -?; 9/6 - 4632 cancelled 10/12; 9/11 - 8124 order -?; 9/16 - 4354 cancelled on 10/12; 11/12 - 3992 -?; and, 11/17 - 4016 "update"…). I've bought 100+ books this year so WTF bigger books?!?!?!

This website wasted my time, order cancelled without any explication. I placed the book and the next day it was cancelled, no confirmation email received

They did not ship the book for several weeks saying it's not available and upon check the same book was listed for a higher price.

A good and cost effective reading experience for the title I was interested in. A minor drawback was having to install the proprietary reader software but once installed it worked well.

I got the order quickly. It was easy to checkout and place the order

Great deals for textbooks saving trees with used books.

Very great experience great book thank you a lot. Will help a lot with class

Terrible service! Order was shipped late, even though I paid extra for faster delivery. Ended up being the wrong book. Put in 3 requests for return (I had to rent the book from Amazon in the meantime) but no one got back to me for several days. Then I received an email asking for patience, they would review my request as soon as possible. Never heard back after that. When I finally did a live chat they said --Oh well... it's too late now for a refund even though I put in the request within the allotted time for a return! They did return shipping costs but only after I complained and said I would give them a negative review. Still giving a negative review. Be careful with this company and keep your own records.

We got the book we ordered quickly and easily. Thank you.

I received this textbook in a timely manner and it was carefully packaged.