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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Fantastic
June 28, 2024

Good alternative method to exercise, I have used it on days when I don't have time to go to a gym and I am very satisfied.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app. If you have any questions or feedback, please don't hesitate to contact us at [email protected]. Thanks for choosing BetterMe! Kind regards, team BetterMe

Japan
1 review
0 helpful votes
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自分の筋力に愕然
June 28, 2024

座ってやるから楽勝!と思ってましたが・・・・
自分の筋力の無さに愕然としました。明日も頑張ってみます。

Date of experience: June 18, 2024
Florida
1 review
0 helpful votes
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Feeling better already
June 28, 2024

I had a slow start but once I got in the daily habit it's been great.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Patricia. Thank you for your review, and thanks for choosing our app! Kind regards, team BetterMe

Missouri
1 review
0 helpful votes
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Great start!
June 28, 2024

I am loving this app and plan so far. Starting me off easily was the best possible way to keep me motivated and engaged. Love the pace

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello there! We are happy to welcome you in our BetterMe team. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe

Arizona
1 review
0 helpful votes
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Gray so far
June 28, 2024

Easy to use, intuitive and has more features than I expected

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Andres. Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Have a great day, Team BetterMe

Canada
1 review
0 helpful votes
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Review
June 28, 2024

It's nice to have a program personalized to your needs without having to do it yourself or spend hours inputting information. It's easy to use.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Nicole. Thank you so much for your positive feedback and for taking the time to post this review. We are super glad you're happy with the app we designed for you. Kind Regards, Team BetterMe

Nebraska
1 review
0 helpful votes
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Simple Short Effective
June 28, 2024

The workouts are simple and well explained. The daily time investment is easy to fit into your day. I'm enjoying this program.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there, Laura. Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe

Canada
1 review
0 helpful votes
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I don't like to exercise… but really I needed to do something for me. This is perfectly adapted to my needs.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Karine. Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs. Kind Regards, Team BetterMe

Florida
1 review
0 helpful votes
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So far, so good!
June 28, 2024

Enjoying the app and daily workouts! I love being able to stack workouts if I have time and energy for more!

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi, Heather. We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe

Virginia
1 review
0 helpful votes
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Great workout, from anywhere.
June 28, 2024

I love this simplicity of this app and the details that went into my custom workout.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Adam. Thank you for sharing your feedback with us. We are super glad to hear that you like our app. And we hope that it will help you achieve your fitness goals. Kind regards, team BetterMe

Japan
1 review
0 helpful votes
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疲れた
June 28, 2024

最後のところ、同じ足首回しの繰り返しだったように思う。一つ一つの運動は難しくないので継続できそうだ。

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

こんにちは!当社をお選びいただきありがとうございます!BetterMeを最大限に活用して、驚くべき成果を達成していただければ幸いです。よろしくお願いいたします。BetterMeチーム

GB
1 review
0 helpful votes
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Great so far
June 28, 2024

Only day 4 of my program but loving it so far. I really think the exercises have been tailored to my age group. I'm 69 and not as fit as I should be. I love being able to exercise at home, at a time that suits me.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at [email protected] at any time. Kind regards, team BetterMe

GB
1 review
0 helpful votes
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Great app
June 28, 2024

I enjoyed this app, just not the right time. I didn't get to do it as often as i had hoped... i found it slightly difficult to pick the right workout for me as the questions probably assumed i was less able than i am so it was a bit slow. Also it didn't link with my desktop so it looked like i hadn't been doing anything.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Margaret.
Thank you for your feedback.

You can open the BetterMe app and go to the Training/Workouts tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones.

You can use the BetterMe app on a mobile device or on a computer, depending on what is more convenient for you. Please mind that most of the content will not sync – that is why we would recommend that you decide if you want to use the app on a smartphone or computer and stick to your choice for consistency.

Please, reach us at [email protected], and we will gladly assist you further.

Regards, BetterMe

Tennessee
1 review
0 helpful votes
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Best workout app
June 28, 2024

Best workout app I've used. Super easy and user friendly.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello there! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! Kind regards, Team BetterMe

Canada
1 review
0 helpful votes
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Good workouts
June 28, 2024

Workouts are good only issue is you can only choose knee or back problems during setup. I have hip problems so I need to adjust some of exercises at avoid issues I have. But format is good and instructions on how to do exercises are clear

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Alex. Our team is always available for assistance at [email protected]. You can reach us via email. And we will gladly review your request and help you. Kind regards, team BetterMe

California
1 review
0 helpful votes
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Great App!
June 28, 2024

So far so good. I would like the app to recognise when you have logged a meal and not send you a reminder.

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for sharing your feedback. We understand that this may cause inconvenience for you. So we have already shared your comment with the relevant team. Feel free to connect with us at [email protected] if you have any other suggestions on how we can improve the app. Kind regards, team BetterMe

Bulgaria
1 review
0 helpful votes
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Better me
June 28, 2024

I can't say much, because I am in the beginning. But I am very enthusiastic and eager to do more exercises and believe to succeed according to the plan!

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! We are happy to see that you are determined and ready to start. Thank you for taking the time to review our app. Please keep in mind that if you have any questions about your journey or BetterMe functionality, our team is available daily at [email protected]. In the meantime, we wish you good luck! Kind regards, team BetterMe

Sri Lanka
1 review
0 helpful votes
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The best plan worked for me...
June 28, 2024

It is on my phone...never forget to track my health habits...steps counting motivates me a lot

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe

Kenya
1 review
0 helpful votes
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Bettering Me with Better Me
June 28, 2024

It has been great, the app has many features... calorie counter, water tracker, fasting monitor which is great and useful for me.

Unfortunately the videos keep buffering... which could be a challenge with our Internet here and also the transition between exercises moves fast could be because the models are different... but when working to move to the next one it feels like haven't quite mastered it yet before it's over.

I am enjoying the challenges and the drive

Date of experience: June 18, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there!
Thanks so much for your review, and thank you for choosing the BetterMe app.
We're very glad to see you like what our app has to offer.

We appreciate your comment on our workouts. While we are working on improving, you can tap on the video while working out and select Pause "||" to stop it. It will give you as much time for a break as needed. Regarding the issue, please contact us at [email protected] so that we can have a closer look at this problem and find a proper solution for you.

Have a great day, Team BetterMe

Canada
1 review
0 helpful votes
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Excited
June 28, 2024

I really enjoy the convenience of being able to do the workouts at home, when ever I have the time, for as long as I feel comfortable. Also multiple times through out the day, because everything I need is on my BetterMe app on my phone. I can log my calories after each meal, or at the end of the day. No pressure. Easy to keep track of everything.

Date of experience: June 17, 2024
BetterMe S. BetterMe Rep
over a year old

Hi, Janet. Thanks for sharing your experience with us. Indeed, what it takes is installing the BetterMe app and working out at convenient time and place. Let your work with our app continue bringing results and making you happier. Kind Regards, Team BetterMe