Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have had a great experience using this app. I like the workouts too.
It has been so long time since my last training. I wanted to do something but i was afraid of it. I took the risk and started with better me. Till now everything goes well. So, keep going 😜!
Never gave done Pilates before - yoga was my go to. Back injuries so I was directed to Pilates and found this program which I have just started the 21 day challenge but it's very peaceful and no shouting or loud music and clear instructions. It's great
This App has been such a wonderful tool to add to my everyday routine! It's easier to go grocery shopping now, and more importantly I feel SO much better. Even after just one week! I am so excited to see where my future goes with Better Me!
I started the program with BetterMe and, even if the time for each workout is low (just less than 15-20 minutes) I can feel my body getting better and stronger. There are also too many different and valid workout plans that one may enjoy in the same app, and this is awesome!
I wake up. Take my chair away from dresser, open the app. Then start the chair yoga program. I'm in day 5. I will now add a past video to add to give me 20 mins a day.
I.have been doing Better Me for 6 days now and I have lost 6 pounds! Better than that I have gained strength and can now get around better. Thank you, Better Me!
I loved my first work outs unfortunately came down with Noro Virus. So now have to start over. But I will!
I have only been using this program for a week and I find it to be challenging yet completely doable. I'm anxious to see the results at the end of the first month.
It's been alright, I just need some help with the instructions and timing of the exercise
I highly enjoy the Better Me app. One of my favorite things is the full videos and the chance to get the workout right before they move into the actual timing. I have recommended Better Me to multiple mommas so far
I'm using this app since a week and daily task getting harder which helps to build muscles and stamina. Till yet no complains I love this app for sure.
I've only been using Better Me for a week so I can't say how my progress has been, but what I can tell you is how great the app is! The work out videos are good and easy to follow along to. There are so many different work out and yoga work outs to choose from. They have ones that fit any person's schedule! And after you do your daily work out plan it also gives you the option to do other workouts which I like. The app also has meal plans and allows you to track how many calories you've eaten, how much water you've drank, how many steps you've taken, and how much sleep you've had, which is all very helpful! I'd highly recommend downloading the app!
I haven't seen results yet because it's only been a few days, but I like the structured workouts. I do wish there were alternatives to some of the exercises as I can't do all of them.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello Rose! Thank you for your feedback. Our team is always here for you. You can reach us at [email protected] at any time. Kind regards, team BetterMe