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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Extremely happy so far
January 26, 2025

Having used the app for the last 6 days, currently happy with the app

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at [email protected] anytime. Kind regards, Team BetterMe

Texas
1 review
0 helpful votes
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I love it!
January 26, 2025

All the workouts are at your own pace. You can go light or you can go heavy. I lost about 3-4 pounds a week on this app. It's amazing!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Grace! Thank you for your feedback. We are sure that with the BetterMe app you'll see and feel more positive changes soon. Thank you for choosing BetterMe. Kind regards, team BetterMe

New York
1 review
0 helpful votes
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Keeping me on schedule
January 26, 2025

I've been using Betterme for just a few days so far, but I love how it keeps me on track! I have time to do 15-30 minutes of working out a day, so this is perfect to make sure I'm committing to it and staying consistent.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hi! We're so happy to hear that you're enjoying BetterMe! Thank you for your kind words and support. If you have any feedback or suggestions, please let us know at [email protected]. We appreciate your review and hope you continue to enjoy using the app. Kind regards, team BetterMe

New York
1 review
0 helpful votes
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I gained a lot of weight, but many things happened in my life that prevented me from getting back to the gym, and I didn't know how to maintain proper nutrition.
Now I work a lot and come home exhausted after work. By chance, I found "Betterme" on Instagram, and I felt it was the right thing to do. Thanks to this amazing app, I manage to stick to daily workouts, I know what to eat, and I feel happy and optimistic. There's even music during the workout!
Thank you for this app—it's incredible, encouraging, and very empowering.
I highly, highly, highly recommend it, with love!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you so much for your heartfelt review! We’re thrilled to hear that Betterme has made such a positive impact on your journey. It’s wonderful to know that you’re finding motivation to stay active and eat well, even with a busy schedule. Your recommendation means the world to us. Keep up the amazing work, and know that we’re here cheering you on every step of the way! Kind regards, team BetterMe

Michigan
1 review
0 helpful votes
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Just started
January 26, 2025

I just started the program a week ago. I'm pleasantly surprised by how good I feel after such a short time. I love not having to figure out what workout I'm supposed to do on my own.
At the rate I'm going, I'm fully confident that I will see results much sooner than expected.
Love this app!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We're glad to hear that you're already feeling great after just a week in the program. We're here to support you on your journey, and we can't wait to see the results you'll achieve. Kind regards, team BetterMe

Colorado
1 review
0 helpful votes
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Love it
January 26, 2025

I've never tried Pilates before and to my surprise it feels like exactly what I needed. The pace and speed of exercises aligns with my ability, and I hope that in a long run I'll see good results, too.
One thing I would change at this moment is to able to type in my steps during the day rather than adding that information from the "Health" app on my iPhone since it is not accurate. I have another step tracker with a more accurate count, but unfortunately I'm not able to type in those numbers to the "BetterMe" app.
Otherwise, I'm happy :)
Thank you!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We're thrilled to hear that you've found Pilates to be a great fit for your needs. It's wonderful to know that the pace of the exercises is working well for you, and we truly hope you'll see fantastic results over time. We appreciate your feedback regarding the Step-tracking feature. Your input helps us to improve the app and enhance the experience for all our users. If you have any other thoughts or suggestions, feel free to reach out at [email protected]. Kind regards, team BetterMe

Alabama
1 review
0 helpful votes
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Not Even A week in
January 26, 2025

I started this program on Monday of this week. I have seen progress already and I do not find the program hard to do. I have always tried to eat healthy and I have kept my weight down fairly well. At my age, today is my birthday and I am 86 years old, it is hard for me to lose weight. I find this program doable and I plan to stay on the program until I reach my goal weight.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you so much for letting us know how your experience is going. We truly wish you determination to achieve great results! Kind regards, team BetterMe

Oklahoma
1 review
0 helpful votes
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Harder than I thought
January 26, 2025

It is not that hard but definitely a good stretch and moving. I exercise regularly but after foot surgery was limited. I started the chair yoga program. It is good and I am making it my morning routine. Read the paper and do the chair yoga. It is about 10 minutes so easy to get done.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thanks so much for your feedback. We are excited to see that you like our app. We hope that you will achieve amazing health goals with the help of BetterMe. Kind regards, team BetterMe

Texas
1 review
0 helpful votes
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Upset customer
January 26, 2025

I will never use this program or system ever and such horrible service on the refund part, it would be different if I had used it.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello Bridget! Thank you for your feedback. We regret to hear about your experience with us. When you submit your order, you automatically agree to the refund policy. We should follow the rules and conditions of this refund policy while reviewing your request. Our team has already reached you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe

California
1 review
0 helpful votes
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Great
January 26, 2025

I love the workouts, I've been able to target areas I havent been able to before

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for sharing your feedback, and thanks for choosing BetterMe. We are so happy to see that the workouts are effective. Kind regards, team BetterMe

Maine
1 review
0 helpful votes
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Hendricks Review
January 26, 2025

I've only done 3 days of workouts so far, but the timing of them is perfect. The day tracker is really nice and I definitely feel like I have more energy already! Looking forward to continuing to use the app, and getting into better shape!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We are sure that with the BetterMe app you'll see and feel more positive changes soon. Thank you for choosing BetterMe. Kind regards, team BetterMe

Texas
1 review
0 helpful votes
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Great workout platform
January 26, 2025

I am enjoying the workouts but do feel that there is room for improvement when you log your food. Not everyone measures on ounces and it is difficult to add a recipe.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback! We are glad to hear you're enjoying the workouts and appreciate your insights about the food logging process. Your suggestions are valuable and will help us enhance the experience for everyone. Kind regards, team BetterMe

Kansas
1 review
0 helpful votes
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Mom of 4 getting back into shape
January 26, 2025

Only on day three but I love how I can incorporate the short workouts into my busy schedule. I feel like I'm really getting a lot out of the workouts and I can't wait to see what exercises the next workout brings.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback. We're really glad BetterMe is helpful in squeezing workouts into your daily schedule. Kind regards, Team BetterMe

Canada
1 review
0 helpful votes
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Beginner friendly
January 26, 2025

I am enjoying this program, I am very much a beginner and it's nice to have a program that actually forms to a beginner. I cannot wait to continue to get stronger and more flexible as time goes on. Thank you BetterMe

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello there! It makes us happy to realize that you feel positive about your wellness journey with BetterMe. We hope that it will help the routine to be effective and fun. Together with determination and consistency, you will achieve wonderful results. Our team is here to support you along the way. Kind regards, team BetterMe

Illinois
1 review
0 helpful votes
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Fast and easy to use
January 26, 2025

Easy to follow workouts that I actually feel working easy app overall satisfied

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe

Colorado
1 review
0 helpful votes
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Great start
January 26, 2025

This has been an invaluable help to getting myself back on track and starting the new year on the right foot.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you very much for your feedback. We are sure you'll achieve great results with the help of BetterMe. Kind regards, team BetterMe

Tennessee
1 review
0 helpful votes
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As advertised
January 26, 2025

Good workouts, just enough exercise for getting back into the work-out scene. See my self increasing the intensity soon

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe

Canada
1 review
0 helpful votes
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Good staring pace for my condition
January 26, 2025

I only did the first session so far. I had a bit of a challenge to understand what was explanation of the exercise and the exercise itself. It would be great if we had a clear indication to "now see what the exercise is" then time to get in position, then start the exercise.
But so far, I am happy with the little workout.

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hello! We appreciate these details of your BetterMe experience. We gather all valuable details, analyze them and share them with the relevant teams for future improvements. It helps make the service more suitable for people with different needs. Feel free to connect with us at [email protected]. Kind regards, team BetterMe

California
1 review
0 helpful votes
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If you're trying to get fit and want to try something new, different than most workout apps and most importantly it's fun! It's easy to stick with this workout routine bc it's fun and not a typical workout routine, therefore it keeps you motivated and engaged throughout the workout routine. Highly recommended!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app and finding it helpful. If you have any questions or feedback, please don't hesitate to contact us at [email protected]. Thanks for choosing BetterMe! Kind regards, team BetterMe

Iceland
1 review
0 helpful votes
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Great workout!
January 26, 2025

It is very convenient, can do the workouts when I need or can and have just the right amount of exercise, brilliant!

Date of experience: January 16, 2025
BetterMe S. BetterMe Rep
over a year old

Hi! Thanks for sharing your experience with us. Indeed, what it takes is installing the BetterMe app and working out at a convenient time and place. Let your work with our app continue bringing results and making you happier. Kind Regards, Team BetterMe