Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the app and especially the meal plan recommendations. I have issues with finding meals in the calorie tracking.
I've recently just started using the app BetterMe to start strengthening and toning. Thus far I really enjoy the ease of using it and the workouts have been great. I did find it a little tricky at first to understand the timing of the videos, but once I figured that out it's been smooth sailing!
I need a need replacement and am overweight so have been sedentary for over 18 months. This has me stretching muscles that have been asleep and helping with my daily movements and pain.
He tenido el soporte del equipo cuando tengo dudas y es una aplicación muy completa
Notice a huge difference in just a few weeks. More toned and love that it's less than 30 mins.
Transitioning from the gym to working out at home has been surprisingly smooth with this program. The daily workout videos are friendly, achievable, and easy to follow, making it feel accessible no matter your fitness level. I especially love the post-workout mini survey—it's a great feature that lets you decide whether to keep going or wrap up for the day. Although my essential kit arrived a bit later than expected, I was still able to complete the initial workouts without it. The mini daily chapters are a thoughtful addition, offering practical insights into self-care and healthier living. Overall, a well-rounded and motivating experience!
Gently easing back into my body after grief misaligned my life. I completely shut down and grateful to have this app.
Perfect for fitting around my work schedule. The videos are great for showing how to do the exercises
I started for the workout but I'm hooked because they offer a calorie counter, fasting window, water intake & more. Combining all of those items into one app makes it simple and highly beneficial to me!
So far so good... didn't expect it to be difficult as I thought I was in fairly good shape. Was truly surprised how my HR went up for the very short duration.
As a mom of 5, I need an app that works at my pace. I also have an injured back, so this app has checked those off for me. Still learning more about this app and will do my best to share it with other moms.
Enjoy it, Claudia
Work out is amazing. Really works for your style and what you want to achieve
Toller Trainingsplatz, super App und anspruchsvolle Übungen, die einfach nachzumachen sind
Experienced this for the first time where an app is so humble in ads but actually has much more to.it when I actually started using. And everything is engaging encouraging and adjusted to your schedule. Enjoying the energy!
Feeling good about myself since I started this exercise routine. I've never felt so good in such a short amount of time.
The exercise is excellent. I dont need any tools to do it. The program hits my targeted area so well, and need only few minutes to complete the exercise.
As a beginner learning Pilates, it helping me get back into shape. I still can't do all the exercises cause my right leg has muscle spasms, but can do most of them, it's making me sweat which means it's probably working.
Its changing me totally, new theories, work outs, all giving me a new refreshing feel
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

