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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Belgium
1 review
0 helpful votes
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First time i use this
January 24, 2024

Hi, I started today to use it (after a few months sitting on my HD computer)
Program looks great but its very wide and many options included. I still need to find a perfect way into it.
Sometimes the video's are stoppen in the middle of the excercises.
But afterall its working nicely.

Date of experience: December 30, 2023
Australia
1 review
0 helpful votes
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Scam
January 24, 2024

Get out why you can, very deceitful company. Uses adds as traps and charges you without any warning or confirmation. Horrible customer service no response for over 3 months. Do not use.

Date of experience: December 30, 2023
Pennsylvania
1 review
0 helpful votes
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Workout audio
December 30, 2023

I had trouble hearing the instructions as the music was much louder

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for sharing what causes inconvenience.

We are always glad to assist our customers and make their experience more pleasant. Please reach us at [email protected], and we will help you with your issue. Feel free to contact us at any time.

Kind regards, team BetterMe

GB
1 review
0 helpful votes
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Freezing screen for 3 night running
January 24, 2024

My screen freezes half way through the programme - very unimpressed - my screen does not freeze for anything else - I live in the UK - this product should not be advertised if it cannot function outside the US

Date of experience: December 29, 2023
Jamaica
1 review
0 helpful votes
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Great
December 29, 2023

A bit difficult as a beginner but i will soon able to master it

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello there!

Thank you very much for your feedback. We are sure you'll achieve your fitness goals with the help of the BetterMe app.

Kind Regards, Team BetterMe

Australia
1 review
0 helpful votes
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Well worth it.
December 29, 2023

Hasnt been all smooth, but its just been technical issues which was sorted out relatively quickly.
Awesome app and programs

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello, Andy.

Thank you for your kind words. It is always a pleasure to help our users. Together we are a team!

Best Regards, Team BetterMe

Mexico
1 review
0 helpful votes
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Tristemente hice mi pago por 420 pesos y no he recibido nada a cambio

Date of experience: December 29, 2023
Romania
1 review
0 helpful votes
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Pilates wall
December 29, 2023

Pilates wall, and for me it's amazing. I Have medical problem with my right arm, and I Have what exercices to choose for me.
But, realy, from the plan, I wanted only Pilates. Food don't interested me.

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello there!

Thank you so much for your positive feedback and for taking the time to post this review. We are super glad you're happy with the app we designed for you. If you have any questions or feedback, please reach out to us at [email protected]. Your feedback is important to us as we strive to provide the best user experience.

Kind Regards, Team BetterMe

Florida
1 review
0 helpful votes
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Easy for 62! Used to dance and after multiple surgeries needed a quick safe way to build muscle.

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello!

Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs. Keep up the great work.

Kind Regards, Team BetterMe

Georgia
1 review
0 helpful votes
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Good start
December 29, 2023

It was a lot of standing up and laying back down, but I suppose that is part of it. I think this is a good slow start. I'm expecting it to get more intense as time goes on.

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback.

When you work out, you can pause an exercise to do it at your own pace to get used to a new workout routine. It gets easier with time. You will be pleasantly surprised how your fitness level will change with time and a regular physical routine. If you need any advice, you can always reach us at [email protected]

Kind regards, team BetterMe

Canada
1 review
0 helpful votes
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Easy
December 29, 2023

I have found this program easy to use and understand. The exercises suit me, the other programs and readings make sense, are informative and supportive.

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello, Laura.

Thank you for sharing your feedback with us. We are super glad to hear that you like our app. We are sure you'll achieve your fitness goals with the help of the BetterMe app.

Kind regards, team BetterMe

Canada
1 review
0 helpful votes
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Easy to use
January 24, 2024

Super organized and user friendly site. The timer is great and the vidoes make things super easy form wise.

Date of experience: December 29, 2023
Chile
1 review
0 helpful votes
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Amazing
December 29, 2023

I'm very surprised with exercise. They are attractive, easer that I suppose. So you try to complete the whole process.

Date of experience: December 29, 2023
BetterMe S. BetterMe Rep
over a year old

Hello!

Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.

Have a great day, Team BetterMe

Australia
1 review
1 helpful vote
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Good content bad video
January 21, 2024

I think this is an excellent concept, focused on each individual but the video is substandard. It stops and starts quiet often.

Date of experience: December 29, 2023
New Zealand
1 review
0 helpful votes
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Too soon
January 21, 2024

I've only had it for one day; too soon to give feed back.

Date of experience: December 29, 2023
Utah
1 review
0 helpful votes
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Liked my caboose
December 28, 2023

I do need to perfect this work out. Some were not easy to do on my knees and floor

Date of experience: December 28, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your honest feedback.

Our team is always ready to help in case of any difficulties. We have replied to your email with some tips. Kindly check your inbox.

Kind regards, team BetterMe

Massachusetts
1 review
0 helpful votes
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I liked with workout but hated the music. Should not have vocals. Can't hear the instructions.

Date of experience: December 28, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for sharing your feedback.

We understand that this may cause inconvenience for you. So we have already shared your comment with the relevant team. Feel free to connect with us at [email protected] if you have any other suggestions on how we can improve the app.

Kind regards, team BetterMe

Viet Nam
1 review
0 helpful votes
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Interested
December 28, 2023

Try to IF 16-8
Very tired at the beginning time
It is difficult to patient for a long time
Need the scientific recommendation during doing IF and need the clearly results

Date of experience: December 28, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for your feedback.

Our team is always ready to help in case of difficulties. We have already replied to you via email. Our team will do their best to help you. Kindly check your inbox.

Kind regards, team BetterMe

North Carolina
1 review
0 helpful votes
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First Day
December 27, 2023

Today was my first day of BetterMe. I love it.The workout was simple enough so I was able to do the exercises, and a few hours later I can already feel all my muscles.
I cannot wait for tomorrow's workout.
I will come back with an update after the first month.
Thank you, this program makes me really happy!

Date of experience: December 27, 2023
BetterMe S. BetterMe Rep
over a year old

Hello, Angela.

Our team is very happy when our customers feel satisfied. We would be happy to see your updated feedback once you try the app fully :) And if you ever need any help, you can always reach us via email at [email protected].

Kind regards, team BetterMe

Maine
1 review
0 helpful votes
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Easy to get started
December 27, 2023

It felt good to just begin and the app made it easy to do so. Nothing too complicated, but enough to feel like my body was tended to.

Date of experience: December 27, 2023
BetterMe S. BetterMe Rep
over a year old

Hello there!

Thank you for joining our BetterMe community. We believe that you will achieve amazing personal results!

Kind regards, team BetterMe