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Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
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Hi, I started today to use it (after a few months sitting on my HD computer)
Program looks great but its very wide and many options included. I still need to find a perfect way into it.
Sometimes the video's are stoppen in the middle of the excercises.
But afterall its working nicely.
Get out why you can, very deceitful company. Uses adds as traps and charges you without any warning or confirmation. Horrible customer service no response for over 3 months. Do not use.
My screen freezes half way through the programme - very unimpressed - my screen does not freeze for anything else - I live in the UK - this product should not be advertised if it cannot function outside the US
A bit difficult as a beginner but i will soon able to master it
Hello there!
Thank you very much for your feedback. We are sure you'll achieve your fitness goals with the help of the BetterMe app.
Kind Regards, Team BetterMe
Hasnt been all smooth, but its just been technical issues which was sorted out relatively quickly.
Awesome app and programs
Hello, Andy.
Thank you for your kind words. It is always a pleasure to help our users. Together we are a team!
Best Regards, Team BetterMe
Tristemente hice mi pago por 420 pesos y no he recibido nada a cambio
Pilates wall, and for me it's amazing. I Have medical problem with my right arm, and I Have what exercices to choose for me.
But, realy, from the plan, I wanted only Pilates. Food don't interested me.
Hello there!
Thank you so much for your positive feedback and for taking the time to post this review. We are super glad you're happy with the app we designed for you. If you have any questions or feedback, please reach out to us at [email protected]. Your feedback is important to us as we strive to provide the best user experience.
Kind Regards, Team BetterMe
Easy for 62! Used to dance and after multiple surgeries needed a quick safe way to build muscle.
Hello!
Thank you very much for sharing your feedback. We are so happy to hear our app is of great use to your needs. Keep up the great work.
Kind Regards, Team BetterMe
It was a lot of standing up and laying back down, but I suppose that is part of it. I think this is a good slow start. I'm expecting it to get more intense as time goes on.
Hello! Thank you for your feedback.
When you work out, you can pause an exercise to do it at your own pace to get used to a new workout routine. It gets easier with time. You will be pleasantly surprised how your fitness level will change with time and a regular physical routine. If you need any advice, you can always reach us at [email protected]
Kind regards, team BetterMe
I have found this program easy to use and understand. The exercises suit me, the other programs and readings make sense, are informative and supportive.
Hello, Laura.
Thank you for sharing your feedback with us. We are super glad to hear that you like our app. We are sure you'll achieve your fitness goals with the help of the BetterMe app.
Kind regards, team BetterMe
Super organized and user friendly site. The timer is great and the vidoes make things super easy form wise.
I'm very surprised with exercise. They are attractive, easer that I suppose. So you try to complete the whole process.
Hello!
Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.
Have a great day, Team BetterMe
I think this is an excellent concept, focused on each individual but the video is substandard. It stops and starts quiet often.
I've only had it for one day; too soon to give feed back.
I do need to perfect this work out. Some were not easy to do on my knees and floor
Hello! Thank you for your honest feedback.
Our team is always ready to help in case of any difficulties. We have replied to your email with some tips. Kindly check your inbox.
Kind regards, team BetterMe
I liked with workout but hated the music. Should not have vocals. Can't hear the instructions.
Hello! Thank you for sharing your feedback.
We understand that this may cause inconvenience for you. So we have already shared your comment with the relevant team. Feel free to connect with us at [email protected] if you have any other suggestions on how we can improve the app.
Kind regards, team BetterMe
Try to IF 16-8
Very tired at the beginning time
It is difficult to patient for a long time
Need the scientific recommendation during doing IF and need the clearly results
Hello! Thank you for your feedback.
Our team is always ready to help in case of difficulties. We have already replied to you via email. Our team will do their best to help you. Kindly check your inbox.
Kind regards, team BetterMe
Today was my first day of BetterMe. I love it.The workout was simple enough so I was able to do the exercises, and a few hours later I can already feel all my muscles.
I cannot wait for tomorrow's workout.
I will come back with an update after the first month.
Thank you, this program makes me really happy!
Hello, Angela.
Our team is very happy when our customers feel satisfied. We would be happy to see your updated feedback once you try the app fully :) And if you ever need any help, you can always reach us via email at [email protected].
Kind regards, team BetterMe
It felt good to just begin and the app made it easy to do so. Nothing too complicated, but enough to feel like my body was tended to.
Hello there!
Thank you for joining our BetterMe community. We believe that you will achieve amazing personal results!
Kind regards, team BetterMe
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe


Hello! Thank you for sharing what causes inconvenience.
We are always glad to assist our customers and make their experience more pleasant. Please reach us at [email protected], and we will help you with your issue. Feel free to contact us at any time.
Kind regards, team BetterMe