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BetterMe

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


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BetterMe Reviews Summary

Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.

This summary is generated by AI, based on text from customer reviews

service
555
value
611
shipping
251
quality
519
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Progress
January 1, 2024

So far so good! I feel the progress already and it's only been 8 days. I think this program is very worth while!

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you so much for the feedback!

We are really happy to see that you decided to join our team and make your fitness routine interactive together with BetterMe. We believe that you will achieve amazing personal results!

Kind regards, team BetterMe

Florida
1 review
0 helpful votes
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Starting oug
January 1, 2024

Seems promising, A d for now easy to do. Eager for more.

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Anthony. Thank you for your feedback.

Please, share your future experience with BetterMe, too. We are always here to help if you need any assistance. Our team is ready to share any piece of advice to make your fitness routine even more interactive.

Kind regards, team BetterMe

California
1 review
0 helpful votes
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Well done
January 1, 2024

Very relaxing and well done. I will continue this program..

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Nancy.

Thank you for your feedback, we are glad you like the app!

Kind Regards, Team BetterMe

Czechia
1 review
0 helpful votes
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Pilates
January 1, 2024

Pro mě nová zkušenost, zatím se s BetterMe seznamuji.

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Ahoj!

Neváhejte nás informovat o tom, jak vaše cesta pokračuje. Jsme tu, abychom vás na cestě podpořili.
Pokud potřebujete pomoc, jak si zvyknout na aplikaci a její vestavěné nástroje, náš tým je vždy k dispozici na adrese [email protected] a rád se podělí o některé tipy.

S pozdravem tým BetterMe

New York
1 review
0 helpful votes
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Cuerpo mamacita
January 1, 2024

Excelente para una mujer que su tiempo es muy limitando y aún así puede sacar unos cuantos minutos para apretar su área del cuerpo no deseada.

Date of experience: January 1, 2024
Florida
1 review
1 helpful vote
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Marco Contreras
January 25, 2024

La experiencia es buena, lastima que no tengan traductor al español. Hoy con la Inteligencia Artificial clonan la voz del locutor y la traducen hasta en 20 idiomas y asi uno entiende. Es un mundo con todos los idiomas que deseen y un aplicasion no vale $30 dolares. La faya es que no la traducen a otro idioma, en mi caso al español. Otra obsernacion, compre el curso desde el 25, pero hasta hoy comienzo. Pueden ayudarme para no perder la semana. Me gustaria que dieran mayor instrucciones a los principiantes. Es fundamental para confiar en Ustedes y asercarnos a su compañia. Gracias.

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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1st done
January 1, 2024

Great due to knee replacement surgery i cannot kneel on knee

Date of experience: January 1, 2024
Switzerland
1 review
0 helpful votes
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Es ist nie zu Spät
January 1, 2024

Bin schon nach der ersten Uebung voll begeistert unf frisch motifiert. Danke

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hallo, Josef.

Vielen Dank für Ihr Feedback und vielen Dank, dass Sie sich für BetterMe entschieden haben. Wir freuen uns sehr, dass das Training effektiv ist.

Herzliche Grüße, Team BetterMe

Georgia
1 review
0 helpful votes
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Variety
January 1, 2024

I'm beginning all over again with fitness, so was dreading 10 minutes. Those 10 minutes went by quickly, because moves were constantly changing. Nice!

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hello, Debbie. Thank you for your review.

We are happy to see that you like working out with BetterMe. And we are sure that you will achieve your fitness goals with the help of our app.

Kind regards, team BetterMe

Maryland
1 review
1 helpful vote
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Ai generated content
January 25, 2024

I actually found it very easy to cancel my subscription. (well seemingly it is canceled)
But I would recommend just not signing up in the first place. I am pretty confident it is mostly ai generated content. The meal plans look good on the weekly view but if you click one for the recipe it is useless. So many are just "toss all the ingredients together." The attatched image is an example of a snack (tell me that image isn't ai generated).
The workouts are actually pretty good, but the voice over/script are also definitely ai generated.
Also the meals in the app do not match the meals online?! What is up with that?

Date of experience: January 1, 2024
GB
1 review
0 helpful votes
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Good programme to use like it very much onwards and upwards for the new year.

Date of experience: January 1, 2024
BetterMe S. BetterMe Rep
over a year old

Hi there, Richard.

Thank you for the kind feedback. We are happy to know you are enjoying our app!

Kind Regards, Team BetterMe

South Africa
1 review
0 helpful votes
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Getting started
January 1, 2024

I am an athlete which gave up a bit:-) Only saying a bit because I am back on track! Better me is an awesome app and the workouts are awesome. Lets get that Body 2024 going to rock the Body best body ever and more amazing in the comfort of your home.

Date of experience: December 31, 2023
BetterMe S. BetterMe Rep
over a year old

Hello! Thank you for rating our app.

We are so pleased to know that you feel positive about starting your fitness journey together with BetterMe. We are sure that you will achieve amazing healthy habits and great results. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected].

Kind regards, team BetterMe

California
1 review
0 helpful votes
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Like i can feel it
January 1, 2024

Great workout and fun cant wait for the next work out

Date of experience: December 31, 2023
BetterMe S. BetterMe Rep
over a year old

Hello, Frank. Thank you for your review.

We are really glad to see that you like what our app has to offer and enjoy working out with BetterMe!

All the best, team BetterMe

Germany
1 review
0 helpful votes
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Erste Erfahrung
December 31, 2023

Das war die erste Session und ich war nicbt darauf gefasst, dass die Anleitung in englisch ist

Date of experience: December 31, 2023
BetterMe S. BetterMe Rep
over a year old

Hallo! Vielen Dank für Ihr Feedback.

Unser Team arbeitet an der Verbesserung und Perfektionierung der Übersetzung. In der Zwischenzeit freuen wir uns, Ihnen die übersetzte Webversion präsentieren zu können. Bitte wenden Sie sich an unser Team unter [email protected] und wir helfen Ihnen bei der korrekten Einrichtung.

Wir hoffen bald von dir zu hören.
Herzliche Grüße, Team BetterMe

BO
1 review
0 helpful votes
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Las pistas están gastadas
January 24, 2024

Ultimamente los videos se cortan y el sonido es como una cinta estirada.
Por favor rivisar y actualizar el sonido.
Gracias

Date of experience: December 31, 2023
South Africa
1 review
0 helpful votes
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My Better me journey
December 31, 2023

The exercises are easy to follow especially as a beginner. They are most enjoyable and feel great afterwards. Thanks better me.

Date of experience: December 31, 2023
BetterMe S. BetterMe Rep
over a year old

Hello, Michelle.

Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts.

Kind regards, Team BetterMe

California
1 review
0 helpful votes
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Pas mal
December 31, 2023

Un peu difficile pour un début (j'ai 67 ans) cela pourrait commencer un moins speed

Date of experience: December 31, 2023
BetterMe S. BetterMe Rep
over a year old

Bonjour! Merci d'avoir partagé votre inquiétude, je comprends que vous trouviez les entraînements trop durs.

Nous serions heureux si vous pouviez nous contacter à [email protected]. Notre équipe se fera un plaisir de vous donner quelques conseils et de rendre votre expérience plus agréable.

Nous attendons avec impatience votre réponse.
Cordialement, l'équipe BetterM

New York
1 review
0 helpful votes
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I cannot open your open to get started! I did my first day, now I cannot get the workouts back to continue! Anxious to try your Wall Pilates 28 day workouts, you have my credit card, I have paid, very concerned! Please help me! Can't give a review without being contacted!

Date of experience: December 30, 2023
Illinois
1 review
1 helpful vote
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Not for me
January 24, 2024

Being older and overweight, I find most exercises way out of my range. The ones I could do, kept stopping mid exercise -pretty irritating. The food is not the most accessible in my area

Date of experience: December 30, 2023
Belgium
1 review
0 helpful votes
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?
December 30, 2023

C'était très chouette comme expérience!
J'aimerais que les commentaires soient en français... ça me permettrait d'être certaine de faire convenablement.

Date of experience: December 30, 2023
BetterMe S. BetterMe Rep
over a year old

Bonjour! Merci pour vos commentaires.

Jusqu’à présent, notre équipe travaille à rendre la traduction améliorée et parfaite. En attendant, nous sommes heureux de vous présenter la version Web traduite. Veuillez contacter notre équipe à [email protected] et laissez-nous vous aider à le configurer correctement. Nous espérons avoir de vos nouvelles bientôt.

Cordialement, l'équipe BetterMe