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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Virginia
2 reviews
0 helpful votes
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Great product great service!
May 6, 2025

Ordering was so simple and product arrived three days earlier than expected. We have used this air purifier for 13 years and it does a wonderful job.

Date of experience: May 6, 2025
New Hampshire
1 review
0 helpful votes
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👍👍 Thumbs Up
May 4, 2025

Great product assortment. (Brand purchased = Miele.) Quick delivery, well packaged for safe delivery. Good customer experience. Will definitely return as customer, and would definitely recommend to family & friends. Thank you!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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All I needed.
May 4, 2025

Cheapest price I could find, authorized dealer, prompt delivery... I'm not sure how much more could I ask for?

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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Hard floor head
April 24, 2025

I ordered the head for delicate floors and the XL size. It was delivered in 2 days! I love the larger size and it picks up everything. Love it!

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Great service
March 26, 2025

Ordered vacuum bags, filters and a replacement brush for an older Miele vacuum. Easy to place the order, order was correct / complete and delivery was quick. Couldn't ask for better service.

Date of experience: March 26, 2025
Texas
1 review
0 helpful votes
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Great service
March 23, 2025

Always a satisfied customer. Fast delivery. Products are top of the line

Date of experience: March 23, 2025
Washington
1 review
0 helpful votes
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Coffee
November 10, 2024

Great! I love my coffee machine, because both burners on it, and I love a cup or a pot. Thank you!

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Easy! And Fantastic
November 5, 2024

Loved how easy it was to purchase and get delivered

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Happy with the service
November 2, 2024

My experience was great. I do however, need to make an exchange. I ordered the wrong HEPA filter.

Please let me know how I can complete the exchange.

Date of experience: November 2, 2024
Virginia
0 reviews
0 helpful votes
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Love this company and its service
October 15, 2024

I order my vacuum cleaner bags and they arrive quickly!

Date of experience: October 15, 2024
Indiana
1 review
0 helpful votes
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Another Miele
October 5, 2024

I had to buy another Miele. My first Miele is still going strong, but my daughter's vacuum died. We only have tile or wood floors due to allergies and my first Miele was perfect for that. It will be perfect for her home too. I love my new Miele Blizzard, it should last me the rest of my life. The first one is over 20 years old and still working perfectly. I would also like to thank Best Vacuum for their excellent advise on the best vacuum for my situation.

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Best Ever
September 29, 2024

I sent an email asking how to return the wrong vacuum cleaner bags I ordered. I received a phone call the same day and was emailed a return label shortly after the phone call. I also was able to order the correct bags while on the phone. The bags arrived yesterday, which was a couple days later. It's nice to do business who does all the right things.

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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Fast service
June 13, 2024

Got exactly the bags I needed for the Miele vacuum and at an excellent price.

Date of experience: June 13, 2024
Washington
1 review
0 helpful votes
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Great website
June 11, 2024

The website is very user-friendly and the whole process of ordering is simple and fast!

Date of experience: June 11, 2024
South Carolina
1 review
0 helpful votes
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My Miele Vacuum
June 3, 2024

I bought my Miele vacuum from Best Vacuum because they offered free shipping. I am very pleased with their quick and timely service.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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On time and exactly what I ordered a replacement wand for my Miele.

Date of experience: March 22, 2024
Vermont
1 review
0 helpful votes
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Miele the best
March 16, 2024

Used new Miele first time this morning. It performed exceedingly well, and I could not be more pleased with it.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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As ordered. Delivered on time.
March 10, 2024

It was received as I ordered and was delivered on time. I was willing to wait longer for delivery if that would mean lower del8very cost.

Date of experience: March 10, 2024
Idaho
2 reviews
0 helpful votes
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Suprised
March 8, 2024

FYI, Joy ordered this brush. I was on Amazon, the same brush came up for $24.00 -8% plus free shipping. Wow!

Date of experience: March 8, 2024
New York
1 review
0 helpful votes
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Great machine
February 26, 2024

Love your vacuums! It's my second one… the other one lasted about 25 years… with shedding dogs and their dirt brought in the house. Used at least 5 days a week.
Glad to have our new one. Arrived quickly and in good shape. Thank you!

Date of experience: February 26, 2024