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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Mary D.
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Thanks for the good service
September 18, 2020

Thanks for the good service.

Date of experience: September 18, 2020
Johanna G.
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Great help from Dominic on the phone, smooth order process. All good.

Update: The vacuum arrived on time and in great shape. This transaction has been a total success. My wonderful old Miele vacuum had finally broken (it's 20 years old) and I called to talk with someone about finding a new model with features similar to the one I had loved for so many years. Dominic answered all my questions, so I made the choice and placed the order. Now it's here, I've tested it, and it is obviously the ideal choice. Highly recommend both Miele and Best Vacuum.

Date of experience: September 16, 2020
Rosngela P.
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It was quick and easy!
September 17, 2020

It was quick and easy!

Date of experience: September 16, 2020
Stacey L.
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Delivery was very prompt!
September 15, 2020

Delivery was very prompt! I love my new Compact C1 Miele. Powerful, yet easy to maneuver. I was so excited to have the extended duster that I tackled the blinds and ceilings right away! Best Vacuum made it easy to find the accessories I needed.

Date of experience: September 15, 2020
James H.
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Easy to use your site
September 11, 2020

Easy to use your site

Date of experience: September 11, 2020
Janice T.
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First time shopping
September 7, 2020

First time shopping. Easy to order.

Date of experience: September 7, 2020
Johannes K.
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Internet works great
September 6, 2020

Internet works great

Date of experience: September 6, 2020
jen m.
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Thanks so much!
September 2, 2020

Thanks so much! Works so well, shipped very quickly!

Date of experience: September 2, 2020
rr g.
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Several orders all good
September 1, 2020

Several orders all good. Great product and will return

Date of experience: September 1, 2020
gerald p.
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Quick service
September 1, 2020

Quick service

Date of experience: August 31, 2020
Russ R.
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Great price and quick service
August 30, 2020

Great price and quick service

Date of experience: August 30, 2020
Linda T.
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I haven't tried the vacuum yet, but everything looks good.

Date of experience: August 29, 2020
William V.
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N/a
August 27, 2020

N/a

Date of experience: August 27, 2020
kim p.
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During the ordering process online
August 26, 2020

During the ordering process online,
The amount of items kept NOT being how many i wanted. Had to correct at the end. Wasn't logical to me how to change amount. Otherwise all good.

Date of experience: August 26, 2020
Janie S.
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Very smooth and easy!
August 26, 2020

Very smooth and easy!

Date of experience: August 26, 2020
Cliff F.
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Asfasd
August 26, 2020

Asfasd

Date of experience: August 25, 2020
Jeanne s.
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So far love it
August 25, 2020

So far love it

Date of experience: August 25, 2020
Sandra C.
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Pretty sure the product I ordered said 1 filter included for each bag. The box contains 2 filters/ 4 bags

Date of experience: August 20, 2020
Ira E.
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Easy
August 20, 2020

Easy - no problems.
The box just arrived - haven't opened it - assume it will be fine.

Date of experience: August 19, 2020
Susan S.
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I used PayPal to pay for my order
August 18, 2020

I used PayPal to pay for my order. I shipped to an address other than my own. It is showing that other address as my billing address, which is not correct. I hope this does not keep the payment from going through.

Date of experience: August 17, 2020