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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Denise L.
0 reviews
0 helpful votes
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Always easy to shop here
August 2, 2020

Always easy to shop here. I purchased my vacuum here as well as bags and filters.

Date of experience: August 1, 2020
AVRUHOM H.
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I wanna buy another one
July 31, 2020

I wanna buy another one. But waiting for COUPON

Date of experience: July 30, 2020
Becky G.
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Found the online ordering very frustrating
July 30, 2020

Found the online ordering very frustrating. Could not find the discount code anywhere. No indication it was in an email in my inbox. Found it by accident.
After the order was placed, everything went as smoothly as I could hope except the deliver left it on the front porch with no attempt to get a signature even though I left a sign saying we were definitely home. The product however is great, I'm very pleased. My big constantly shedding dogs have met their match!

Date of experience: July 29, 2020
corinne C.
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Terrific, but no info on expected delivery date?

Date of experience: July 20, 2020
Betsy D.
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Easy navigation and efficient check-out
July 13, 2020

Easy navigation and efficient check-out

Date of experience: July 13, 2020
Anne B.
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Easy to order
July 13, 2020

Easy to order. Quick delivery.

Date of experience: July 12, 2020
Barbara D.
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Happy with my purchase and the price
July 12, 2020

Happy with my purchase and the price.

Date of experience: July 12, 2020
Ellen E.
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Best vacuum had the products I needed at reasonable prices. Great shipping.

Date of experience: July 11, 2020
Joyce I.
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All good
July 11, 2020

All good. I will use best vacuum again.

Date of experience: July 11, 2020
Scott H.
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Highly recommended A+++
July 10, 2020

Highly recommended A+++

Date of experience: July 9, 2020
NJ M.
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Great selection very prompt responses to emails. Vacuum came well packed and in perfect condition. No tax.

Date of experience: July 4, 2020
David K.
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Performed as expected...
July 4, 2020

Performed as expected...good service.

Date of experience: July 4, 2020
Judy W.
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No thanks
July 2, 2020

No thanks

Date of experience: July 2, 2020
Kitty M.
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I have always been satisfied by the products, knowledge of employees and the company's policy of standing behind their products.

Date of experience: July 2, 2020
Paul L.
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For the most party the site is easy to navigate. However, I could not find replacement wheels for our Miele canister vacuum. Thanks for the discount code though.

Date of experience: June 28, 2020
Robert W.
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Thank you
June 24, 2020

Thank you.

Date of experience: June 23, 2020
Margaret S.
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I tried to reset my password unable
June 22, 2020

I tried to reset my password unable

Date of experience: June 22, 2020
Veronica B.
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Quickly found U bags, checkout was quick, price was great, product arrived within a few days

Date of experience: June 21, 2020
William S.
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It was difficult to manage through the site soni could order without creating an account. I didnt want tonvreate as i was ordering these for my mom

Date of experience: June 20, 2020
Patrick M.
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No problems thus far
June 20, 2020

No problems thus far

Date of experience: June 19, 2020