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Shari's Berries has a rating of 1.2 stars from 2,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 59th among Candy sites.
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I ordered Shari's berries for mothers day and boy was I disappointed. I always wanted to try them because they look really good but that day I learn looks are deceiving. The chocolate was falling of the berries after day 1 they were molding and the flavor was not there from the chocolate or strawberry. NEVER EVER WILL I ORDER FROM HERE AGAIN
Your company helped to ruined my Mothers Day - my sweet husband purchased a box of berries from you as he has before but they came moldy. The chocolate had melted and the strawberries were moldy, mushy, rotten, and completely uneatable. I was so heartbroken- you used to be a favorite.
When he reached out to you and your company was only willing to give him 1/2 of the cost back when not one strawberry could be eaten… shame on you!
Gave these to my wife for Mothers Day. The package was sticky with strawberry juice. Ice packet was defrosted and wet. Strawberries were on the verge of spoiling and the chocolate was broken and falling off them. Contacted customer service and they replaced the berries and gave me a $20.00 coupon which I don't intend to use.
Delivered in 4 days.
Replacement Strawberries were even worse.
Would not buy again or recommend.
My precious daughter sent me a bouquet of flowers and a dozen chocolate covered strawberries. What a lovely, generous Mother's Day gift! It arrived three days late. Needless to say, the ice was melted, the flowers wilted (though I was able to revive them) and the candy broken and strawberries mushy. She has received no response to her efforts to reach the company.
I received 12 Sheri's Berries the Friday before Mother's Day along with flowers from my goddaughter. All I can say is they were awesome tasting. Today is Thursday, I have two left and will enjoy them tomorrow. They were cold when they arrived but there's a lot of packing that goes into this delivery to keep them fresh and cold. I tried one and stuck them in the fridge. The next day, and I ate one I couldn't stop; I ate three and put them backboard in the frig. I must tell you tomorrow is a week from the day I receive them and the strawberries inside the chocolate are still red and lush. The chocolate they're covered with
Is quite firm and seems to be sealed. Perhaps that's the reason they stayed fresh! All I can say, is, they were so much better than I ever imagined. They were so good. I'm now online getting ready to order a half dozen more.
I don't know what happened to all the previous deliveries that received such low ratings. But I have to be honest, I'm a real customer and they are superb!
Thank you Sheri's Berries and please, continue the good work!
Marlene
I ordered flowers and chocolate covered strawberries for my mother for Mother's Day from Shari's Berries. The vase was delivered broken, which probably happened during delivery. The strawberries were mushy and the chocolate coating was cracked. The company should package their products better for delivery so everything arrives fresh and intact. I spoke to customer service and had a replacement sent out and the same thing occurred with the replacement delivery. I will never order from them again. You spend too much money to have this happen twice.
This company should be ashamed! I received a box of rotten berries and the box my sister in law received a box of rotten berries that had an awful smell to them. Not only were they old, they were 3 days late. Do better or stop doing business! Never again! I wish I could rate them 0 stars
I've been a customer for years who appreciated the quality of the product above all since it was meant to be a heartfelt gift. Over the past few years it has become so bad that giving a gift is now embarrassing. The quality of the strawberries is laughable and disgusting. If you pay $80 for a dozen strawberries they should be top of the line. NO EXCEPTIONS. Save your money.
My order did not arrive on time. (Two full days late)
Once they arrived, they were completely ruined.
It was not easy getting a refund. I had to call and talk to two reps, who tried to convince me that I shouldn't get a refund. They finally caved. Very disappointing mother's day.
If I could give ZERO stars I would!
So normally would by local but I came across these for my mom for Mother's Day and I order them from my sister and I. THIS is what was delivered to and they were supposed to be delivered Saturday.
They can send a new shipment on May 23rd so I said no I want a refund because im not waiting another week. They did refund the shipping but why should I pay anything for the trash that was delivered to my mother. They are only giving me 50% back for these flowers and a dozen broken *******@Shari's Berries I will never ever use again!
I ordered the nothers day dozen berries for mothers day. They were two days late and moldy. Don't buy!
Mother's Day presents didn't arrive after being charged extra for Mother's Day delivery. Complete lose of trust
It was my first time ordering. The flowers on the website were beautiful! I ordered the flowers and berries on Thursday. My mom received berries and ugly flowers with a broken vase. I am so disappointed. I should have read the reviews prior before ordering. Currently waiting on a full refund.
Received these from my husband for Mothers Day. The package was dripping with water and strawberry juice. The ice packet was completely defrosted and dripping water. The strawberries were rotten and the chocolate fell off of them. My husband was so upset. This happened two years in a row. Spoke with customer service and they are replacing the berries and giving a $20.00 coupon. Delivery in 3 days. Not expecting much.
I received the chocolate covered strawberries for Mothers Day they were spoiled. Not too happy. I tried one and immediately had to spit it out. I removed the chocolate shell off one just to see the strawberry. It was rotten looking and so were the others. I'll recommend my son or anyone else not to patronize this place.
I'm only putting one star because I had to do so in order to write a review. The delivery man left the box in the sun on my porch instead of the shed and ruined a $100 order. I tried to reach them via (Live) Chat, but it was only automated. I received no help at all and I left my order number, date of delivery, and contact information. Do NOT order from Shari's. Save your money. What a complete disappointment. The flowers are wilted and the berries packaging was so hot I could barely touch it. I had them delivered a day early to take to my mother for Mother's Day. Now, I have to figure something else out to give her.
Horrible experience with this company. Purchased flowers and chocolate covered berries for $144 on Mother's Day. I was embarrassed by what my mother received. Flowers looked nothing like the photo and most were dead with pedals falling off.
Using this company is the worst possible idea for a gift for someone. You will select the date you would like your order to be delivered and they will not receive the package that day. If the intended person is not home, they will not deliver it to a neighbor unless they have an exact address number. Upon delivery, they don't even take the time to call the recipient to see if they are home. Also, if they are unable to deliver the package, they don't even give you an explanation as to why. I will never use this company ever again it's not worth the frustration and it's overpriced anyway!
Order of chocolate covered strawberries left in the Florida heat with no outer box/ice pack. Melted and full of ants by the time the recipient received. Only offered a 50% refund or replacement delivered 5 days later. I even asked for a full refund and no replacement and they wouldn't refund me the full price. Never again! They don't ship in proper packaging and won't make it right when something goes wrong.
Answer: Because they f@ckimg suck, that's why. Once they get your money, piss off. They charged me 4 times for my order and never responded to any of my emails.
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