Shari's BerriesReviews 2,115

Their delivery system is flawed. You chose a date and it puts a delivery date for a week out. They looked like a toddler decorated them. Never again.

I order 2 boxes of strawberries with chocolate Idk if they dropped but they had sand on the strawberries and they were kind of melt never gonna order here bad quality

I ordered same day delivery for our daughter for some flowers for her birthday. The site allowed me to pay and said she would get her flowers today. Four hours later we got a phone call that they couldn't make the delivery today and wanted me to approve a delivery tomorrow. I said no I did not want the delivery tomorrow and explained today is our daughters birthday and she is alone and we wanted to cheer her up. After talking to several agents and a supervisor no one would make things right. They wanted to keep our money but deliver on a different day. It will take up to 10 days for a refund and the sad part is my daughters birthday was ruined. Stay away from this place and go to a local flower shop instead! Rude, incompetent women as customer service that sound like they are from another country.

My husband bought me the birthday berries for my birthday. I went to take a bite of one and it was rotten on the inside. I went on thinking maybe it was just one. 6 of them were bad out of the 12.

I ordered a dozen jumbo cupcakes, chocolate with chocolate fudge icing and chocolate sprinkles to be delivered in a white bakery box for $80. I received small chocolate cupcakes with white icing in a plastic clamshell wrapped in a torn plastic bag…worth $4.99.

My girlfriend of 5 years left me after I got this as a gift for her on Valentine's day. It's absolutely unrelated to the gift itself, but 80$ for the girl to leave you was some bs, but she said she liked them, they tasted very good, she didn't like the white chocolate ones, I've never eaten this product but if I had to guess the white chocolate is my favorite flavor. The website is incredibly helpful, and makes purchasing the items incredibly easy. The shipping aspect was a very nice touch, and the what is a gift without a card attached, luckily they absolutely deliver on everything you could want. 3 stars because I have to blame someone for my breakup and I'll be damned if I take responsibility for my actions.

Please do not order from Shar's Berries for any occasion. I received half of the order and was promised a re-delivery of the order. A different vendor called me and said that my order was delivered and they would not be sending out another order. After explaining it was half of what I purchased, she told me it was a confirmed delivery and would not honor the redelivery. My order was delivered by Grub Hub, the berries were very small compared to orders in the past. I wish I could remember the name of the company that made them instead of Shari's Berries. DON'T WASTE YOUR MONEY ON THIS OUTFIT. EVERYTHING IS OUTSOURCED.

I received an arrangement that did not match the picture and was not what I ordered. What they sent was bad fruit. Grapes were so sour your puckered, pineapple was mostly the center core, and there was still the rind on the cantelope and honey dew. Terrible terrible terrible. When I contacted customer service they did a 50% refund and offered to redeliver the same terrible fruit i got in the first order. Byt the way it really isnt Sherri's Berries now, it is the corporate comblomerate of 1800 flowers... Stay away and order some where else...

My husband ordered me some orders two years in a row. I'm happy with the taste and freshness. However, it's very pricey for each order. You thought they will make each order look nice and uniform in measure. The pictures show how small some pieces were. They ad the price for each dozen. It doesn't make sense some are very small. Not sure goin to order more

Order for valentines day not received so I contacted customer service and was given a new order to be delivered 2 days later. I reluctantly agreed since this was a gift for my granddaughter. That second delivery also did not arrive even after several calls to customer service. I was not able to track the new number as it was not listed. Customer service lied to me so many times. I finally got an email at 630 pm that it had been delivered but it had not. Customer service said that it was actually out for delivery and to call back after 8 pm. No delivery as of 8pm. Called customer service and asked for a supervisor. More lies as they said one would call me back that night. Nope. Called next day and again asked for supervisor call was repeatedly disconnected during so called transfer. Asked for refund. Was offered partial refund, I said no and I wanted to talk to supervisor. Was told one would call me within 90 minutes. Never happened. Finally was told I would get full refund. We will see. I made 12 phone calls in 2 days to this company trying to find out why neither of my orders were delivered. Worst customer service I have Ever experienced. Do not use unless you don't care whether your item is delivered or not.

This company is the WORST! On Valentine's Day 2023 my girlfriend never received the flowers and other things that I ordered to be delivered on Valentine's Day. They actually sent my a delivery confirmation that was a big lie! When I called the customer service was totally unhelpful but did manage to tell me that the items wouldn't be delivered until the 16th...UNACCEPTABLE. I have used this company for years and this is the second incident within year that this has happened. There will be No third time...I DONE! STEER CLEAR!

I received a box for Valentines day, and I was so elated, until I bit in one of them the chocolate is the worst I have ever tasted and the strawberry was rotten so I tried another and the same thind all rotten strawberries and terrible chocolate please don't waste all your money on this junk go to eatables

I ordered Shari's Berries for my mother for years as a loyal customer. Toward the end the quality of service and products was rapidly going downhill. The last 2-4 times I ordered from them the package was very damaged. The chocolate coating was crumbled in the box leaving bare strawberries. The last time was the last straw. The package was days late for mother's day and rotten and damaged. Customer service was useless. I will never do business with them again. I now use Edible Arrangements and they are great to deal with. They are polite and friendly and actually do what I pay them to do- deliver a gift product on time and undamaged.

I have ordered from this company numerous times. The berries are delicious and the presentation is up to par. However their punctuality is less than anything I've ever experienced. Every time I have ordered they send on the wrong date. This year I decided to order a month in advance for Valentine's to be certain it arrived on time. A MONTH IN ADVANCE. It never showed up. 200 dollars worth and it never showed. Then tells me it will be another week because it had to be re ordered! Seriously? I'm done with this company. I gave them to many chances and this time they just dropped the ball all together.

I have been ordered from this company for years, spent lots of money over the years. Their service was suck but I thought they will get better, unfortunately they're really suck. My last order to my grand children was supposed to be delivered on 2/13. The product never arrived. I called them today the 14th they said, the order should be arrived on the 15th and I will get the confirmation by email. No email and no confirmation. How can they operated the company by lying and unfulfilling their service to their customers? If everyone stops order from them then they will change or they'll be out of business.

Sooooo disappointed! Ordered a bouquet and a dozen chocolate covered strawberries on 2/5/23 for my son to be delivered to his fiancé on Valentine's Day, we even paid extra to have it delivered ON Valentine's Day, here it is 10:30 pm on Valentine's Day and they have never been delivered! This was their first Valentine's being engaged so it was special to them. One thing I did not notice when I placed the order that they extended their delivery window to 9:30pm on Valentine's Day, but never the less Valentine's Day is over by 9:30 at night, Not that it mattered because they never showed up!

I honestly could've made these at home either the same way or better. They are super sloppy and messy. No care or thought put into them. No cleanliness and absolutely nothing like the pictures they display ALL over their website. Honestly been thinking about writing up something or suing for falsa advertisement (with their pictures) absolutely not worth the price. I could literally go to the supermarket spend half the price and wait and they would still look better. However the Chocolate is okay, not too terrible tasting. This company needs to be shut down because it's obviously very unprofessional or lower their prices and take down this website. I wish I took a picture when I opened it but I was already so appalled I wanted to try one just to see if they were even good enough

I ordered chocolate covered strawberries months in advance and they were not delivered on the appointed date. Will never use them again. Ruined a Valentine's Day gift

They charge extremely high delivery fees and then don't deliver, no response through email nor calls! Absolutely ridiculous.
Order# W*******9676