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Shari's Berries

1.2

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Shari's Berries Reviews Summary

Shari's Berries has a rating of 1.2 stars from 2,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 59th among Candy sites.

service
353
value
357
shipping
362
returns
247
quality
326

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Illinois
1 review
0 helpful votes
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What a joke!
February 15, 2024

Paid extra money to have items delivered on valentine's day. Items never showed up and ruined my wife's Valentine's Day. Customer service there is a joke.

Date of experience: February 15, 2024
New York
1 review
0 helpful votes
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They delivered my stuff on the completely wrong day it got left in the rain with no bag the person did not even knock on the door they got soaked the company offered to resend them i said yes and they never came and now they are no longer responding to me

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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I was embarrassed for myself and my wife when she opened these. They were a joke. Walmart would have been a better option.

Date of experience: February 14, 2024
Kentucky
1 review
0 helpful votes
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Don't waste your money
February 15, 2024

I ordered flowers for someone on valentines day. They did not recieve the flowers on valentines day because the order was late. Total waste of money. Who wants a valentines day gift late. Officially ruined my valentines day.

Date of experience: February 14, 2024
Illinois
1 review
1 helpful vote
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Damaged/not like pictures
February 14, 2024

These look nothing like the pictures on the website and came damaged. Will not be ordering again. All they got right was delivery date. Got a replacement order but still not worth $75.

Date of experience: February 14, 2024
Pennsylvania
1 review
0 helpful votes
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If a location is out of the state, most places would reject the order.NOT SEND FLOWERS THROUGH FEDEX. What a romantic way to tell someone you love them than through a box from fedex

Date of experience: February 14, 2024
New Jersey
1 review
1 helpful vote
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I ordered Sharis berries for my sisters birthday to be delivered on her birthday. I was told they would be delivered and after multiple calls with customer service where they lied and told me that they had attempted a delivery, when my sister was home all day, they sent me a note and told me that they had reached capacity for the day, and the berries would not be delivered until the following day. Too late and totally disappointed! Not worth their price!

Date of experience: February 14, 2024
Florida
5 reviews
2 helpful votes
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Horrible service
February 14, 2024

They said they delivered at 10:42 to a business the business closes at 6 and doors are locked they replied your out of luck and hung up - waste of $100 - but i will give them 1000's in poor reviews CROOKS

Date of experience: February 14, 2024
Minnesota
1 review
2 helpful votes
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Very disappointed
February 14, 2024

I order the strawberries 🍓and 24 roses I was very disappointed in how the the strawberries tasted sour and old and for the price I paid ova a 100$ I would expect them to taste flavorful which was the main reason of purchase my order taste completely old sour very disappointing

Chocolate 🍫 was okay 👌
Roses 🌹look beautiful but some hung over already like they about die

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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3 Time Loser
February 13, 2024

I have tried to order from them 3 times and every time the order was days late or lost. They offer to redeliver but at another 50% up charge. Stay away from them if your loved one is counting on you!

Date of experience: February 13, 2024
Indiana
2 reviews
0 helpful votes
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Rotten
February 12, 2024

Disgusting and completely rotten berries, save your money and go elsewhere, they were sour and soggy and I immediately threw them in the trash what a WASTE.

Date of experience: February 12, 2024
New York
1 review
5 helpful votes
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Disappointed
February 6, 2024

I have sent Shari's Berries chocolate-covered strawberries to my son and daughter for Valentine's Day for a few years now. My daughter didn't want to hurt my feeling but this year finally asked me not to send any more... she says they are always on their way to rotten and taste fermented. I wish I'd known a few years ago, but at least now I know to avoid this site. Very disappointed, especially for the exorbitant price I've been paying.

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
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My birthday berries
February 4, 2024

My sister always sends me berries for my birthday which I look forward to. This year as always they came on my birthday. I immediately opened the box and bit into one. It tasted funny and was mushy in texture. I looked at the berry and.it was moldy. I then broke off the chocolate of the next one and it too was moldy, then the next and the next. Out of the whole box there was only 3 that were good. So disappointed.

Date of experience: February 4, 2024
New York
1 review
0 helpful votes
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Presentation A Mess
January 30, 2024

A Christmas GiFT. A dozen chocolate covered strawberries with decorative as snowmen.
The chocolate wasn't dipped or attached to strawberries. Couldn't tell they were decorative at all. Taste was just 'okay'. Needing to eat with spoon to scoop chocolate & strawberry. Recipient felt bad for me, so no picture. I've ordered many times with this being first issue. Will still order again and be sure to get pictures!

Date of experience: January 30, 2024
Colorado
1 review
1 helpful vote
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Extra Small
January 30, 2024

Strawberries extra small… never see something like this before.Imv66 years old and I never expirience something like this

Date of experience: January 29, 2024
Maryland
3 reviews
14 helpful votes
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Nice Christmas gift
December 25, 2023

This was a great gift...the roses and carnations were beautiful and the cheesecake squares were delicious!
My fiance passed this year and it's been
Rough...looking at the flowers makes me smile! It was a perfect gift!

Date of experience: December 24, 2023
Iowa
1 review
3 helpful votes
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This company, I believe, lies to customers about delivery practices. When I didn't get my berries, they offered 1/2 a refund! Why should I pay for something I didn't receive? The berries finally arrived, 8 days late - rotten and smelling disgusting. It's sad that they are, I'm sure, knowingly taking money from people for inedible product.

Date of experience: December 24, 2023
Texas
1 review
0 helpful votes
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The worst experience
December 21, 2023

I found online this company and I though it was a good idea to send a gift to my friends. The cost are a little higher and the shipping prices are ridiculous, even though I took the risk… for one order, the box was just dropped in front of the porch, as it was good you can imagen what happened. The other order has been late two days, I am no sure if the gift will arrive. I'll
Never use this service again.

Date of experience: December 21, 2023
Nevada
1 review
0 helpful votes
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No complaints!
December 16, 2023

I placed an orders and selected same day delivery. I got a dozen chocolate covered strawberries for my friend who is starting her exams today. I was a bit worried seeing these bad reviews when the ones on their site seemed really good. I also checked tiktok and there wasn't many good reviews there either. I was worried they wouldn't come on time or arrive in bad condition. However, I got them same day like i ordered and when I opened them up, the strawberries were still looking good! No complaints about the condition or timing of delivery! My only note was that they don't really text you updates when you sign up for them, I only received one when I placed the order and one when the order was delivered. I would've appreciated more updates but even then I don't care that much and I'm not upset! I'll probably place another order in the future.

Date of experience: December 13, 2023
Arizona
1 review
2 helpful votes
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Worst customer service
December 1, 2023

I attempted to surprise my college aged daughter with an order of Shari's Berries the day before Thanksgiving since she was stuck at school. The order did not arrive until two days later, and the food had molded. I wasted 25 minutes that night on a call with customer service, and after being placed on hold at least five or six times, was told the order would reship and would arrive Wed. Nov 29th. That was two days ago and nothing has arrived. I contacted Customer service again and was told the order had never been processed. I am awaiting a full refund. I would recommend you stay away from this Company.

Date of experience: December 1, 2023