Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shari's Berries

Shari's Berries

1.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shari's Berries?
grey stargrey stargrey stargrey stargrey star

Shari's Berries Reviews Summary

Shari's Berries has a rating of 1.2 stars from 2,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 59th among Candy sites.

service
353
value
357
shipping
362
returns
247
quality
326

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
Follow Monica R.
Unfollow Monica R.
Share Review
Report Review

I ordered 20dozen strawberries for an event and they only delivered one box! It took three days of chatting with them (since there is no phone number or email) to get them to finally agree to refund- mind you this was well over $800. They assured me I would receive a call and delivery the following day- which never happened. I am astounded by how unorganized and uncaring they are. Horrible horrible horrible. Never again!

Date of experience: February 10, 2025
North Carolina
1 review
1 helpful vote
Follow jason r.
Unfollow jason r.
Share Review
Report Review

So i paid 145.00 to 165.00 for a dozen rose's and chocolate covered strawberries with a 19.99 teddy bear and 5.00 custom card. Through no fault of 1800flowers or sheri berries my girl became sick. Now it was a nightmare with customer service up until the last minute speaking with multiple reps across three days
To finally get the order rerouted to her home. Once the product it did not look at all as advertised understanding I read the disclaimer about product not looking exactly like pictures. This dozen rose's was so far of the mark. It was not even funny. The brown teddy was white and looked liked something you could win from a crane machine or a dollar store teddy. The chocolate coverd strawberries while my girl said they were all right some of the berries were so small while others were huge and chocolate design was definitely cheap. And the custome card was supposed to be in romantic cursive, instead it came in stupid block lettering!

Date of experience: February 13, 2025
Wisconsin
1 review
0 helpful votes
Follow K g.
Unfollow K g.
Share Review
Report Review

Overripe Strawberries
February 13, 2025

Received a dozen of beautifully decorated chocolate covered strawberries, and every single one was overripe and not fresh.

Date of experience: February 10, 2025
Florida
1 review
3 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

Moldy berries
December 20, 2024

Package arrived with the ice pack melted. Everything in the box was wet. The berries were water soaked and had mold. I received these as a gift and I don't have the heart to tell the senders. I can't believe what the dozen costs. What a waste of money...they ended up in the garbage.

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
Follow Dede J.
Unfollow Dede J.
Share Review
Report Review

Horrible Service
December 17, 2024

I order 24 strawberries for a boy baby shower the strawberries were not delivered on time they came the day after! Second the strawberries were molded and did Not look like online. The Now waiting on a 10 day refund. I would NOT order from this company!

Date of experience: December 14, 2024
Minnesota
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

I ordered this on the 12th to be delivered on my wife's birthday which is the 23th and it was not delivered until moments ago on the 14th.

Date of experience: November 14, 2024
Georgia
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Order was never delivered
November 10, 2024

My order was never received, and when I called and told them that it wasn't received on the day, it was supposed to come. They said there was nothing that they could do but give a refund and it would take them several days to come back on the card.,

Date of experience: November 9, 2024
Florida
1 review
0 helpful votes
Follow Jaye T.
Unfollow Jaye T.
Share Review
Report Review

Strawberries were ordered and to be delivered on a Thursday. It's Saturday morning and they are still "out for delivery". I called and they are sending a replacement doz berries but won't be delivered until Tuesday., unacceptable👎. So much for the celebration on Thursday! The customer service guy was polite and very sorry for the delay and helpful with getting replacement so I'm giving them at least 1 star.

Date of experience: November 9, 2024
Florida
1 review
1 helpful vote
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

DONT USE THIS COMPANY!
November 1, 2024

I ordered these for my daughter two weeks ago and tonight on Halloween at 8:30. They told me they attempted. Reached out to my daughter. She never received a phone call or an email when I called the company back they could not tell me how they attempted. Horrible service now I have to wait 10 business days for a refund and my daughter has nothing! Save yourself and do not order from Shari berries.

Date of experience: October 31, 2024
Connecticut
1 review
0 helpful votes
Follow Elena E.
Unfollow Elena E.
Share Review
Report Review

It wasn't good.
October 12, 2024

I ordered strawberries for my friends birthday in may and wasn't delivered. After my call they delivered, bat strawberries inside wasn't fresh and tested like bad sour vine.

Date of experience: October 12, 2024
Kentucky
1 review
0 helpful votes
Follow Meg H.
Unfollow Meg H.
Share Review
Report Review

The best bundt cake so far was the deep choclate one. Tasted like German choclate cake. Rich in intense chocolate flavor. We have had Sherrie's berries before so we expect them to be excellent as always.

Date of experience: July 14, 2024
New York
1 review
0 helpful votes
Follow Frances S.
Unfollow Frances S.
Share Review
Report Review

We couldn't be with our 23 year old daughter on her birthday, so we did the next best thing - we sent her Shari's Berries! She and her friends loved the mermaid themed berries - they raved about the berries' colors, condition, and taste! We loved that we were able to send a personalized video in the add on greeting card we purchased. Overall a 5 star experience for our daughter's first birthday away from home! Thank you!

Date of experience: July 10, 2024
Germany
1 review
0 helpful votes
Follow Jen L.
Unfollow Jen L.
Share Review
Report Review

Disappointed
June 15, 2024

I have been ordering for years and have always been happy with the product. The order I placed this week did not allow me to use the promotional code.

Date of experience: June 14, 2024
District of Columbia
1 review
0 helpful votes
Follow Tanya P.
Unfollow Tanya P.
Share Review
Report Review

I ordered fruit for my husbands birthday. They attempted to deliver to wrong house. Refused to deliver to MY house until the next day AFTER my husbands birthday! Worst customer service EVER!

Date of experience: June 13, 2024
Washington
1 review
1 helpful vote
Follow Tripple S.
Unfollow Tripple S.
Share Review
Report Review

The delivery was a disaster. The package was left in the blazing heat, resulting in burnt chocolate-coated strawberries. There was a chair was on the porch which could have been used to conceal the box and protect it from the sun's elements. Additionally, the quantity of flowers received was so minimal that it couldn't even fill a vase. This experience was highly disappointing and felt like a waste of money. We won't be using this service again.

Date of experience: May 15, 2024
Michigan
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Ripped off
May 12, 2024

Fed ex screwed me over with my order being delivered after Mother's Day after I placed my order days before. Then Sherrie's berries offered HALF A REFUND AND SOME JENKY SAVING BS. I will NOT recommend this company to anyone.

Date of experience: May 12, 2024
Ohio
1 review
0 helpful votes
Follow Paul G.
Unfollow Paul G.
Share Review
Report Review

ZERO STARS!
May 11, 2024

Never again. Box was damaged. Ice pack was completely melted. Strawberries were warm. Icing was broken off. Requesting full refund. Major Mothers Day disappointment.

+1
Date of experience: May 11, 2024
Texas
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Share Review
Report Review

My mom loved the gift for Mother's Day.
May 12, 2024

My mom called me and was very happy with the flowers and the strawberries I send them every year. She is always happy to receive them.

Date of experience: May 11, 2024
Colorado
1 review
1 helpful vote
Follow Stephen L.
Unfollow Stephen L.
Share Review
Report Review

Smash and melted
May 11, 2024

Berries were smashed and melted not worth the money. Inedible will not order or buy again. Need improvement.

Date of experience: May 11, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review

Great product
May 12, 2024

Berries were a hit with my mother. Will definitely buy from the company again. Berries were delicious.

Date of experience: May 10, 2024