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Bedroom Furniture Discounts has 255 customer reviews and ranks 19th in the Furniture category. Common review topics include customer service, delivery company, emma mason.
Kate was very helpful with all of my questions, and very fast as well! She definitely has great customer service!
I had ordered the wrong item on the website and was put in touch with pam, she was very helpful in getting my order correct
Kate helped me tonight on the online chat, and it was great. She was very helpful, answered my questions, and placed the order for me.
Cheaper then other place, I love it and I would like to get my order on time. Thankyou guys for your busines.
Vicki is awesome! She did a great job making my shopping a success. She facilitated an expeditious exchange, making certain we had the correct product, and offered a discounted shipping fee!
Walter went above and beyond to help me place my order and schedule delivery, give me best pricing etc. He was super friendly, knowledgable and accommodating. This was my first experience with this company and he made it very enjoyable. I am looking forward to getting my dining room set. He even is making sure the table and 2 end chairs in stock come as quick as they can. The other 6 side chairs are back in stock early November but im hopeful that those come sooner before thanksgiving.
Kate was extremely helpful, knowledgeable and made a special effort to provide an excellent experience for me.
Been searching all over stores and websites. Not only was this the best price but service from Walter was excellent. Walter was easy to work with, helpful, knowledgeable, very thorough and not pushy.
I was assisted by Vicki during an online chat session to order a dining room set. She was knowledgeable, friendly, and went above and beyond to assist. I particularly appreciated that she confirmed the realistic delivery date for our set. The other site I was considering for this purchase was not transparent about how delayed the delivery would be. Vicki stayed with me throughout the entire purchase process and followed up with the confirmation of the order. I hope the rest of the delivery process is as smooth!
Hannah was extremely helpful and made our purchase of a mid century modern bedroom set very easy. We have not received our products yet but I highly recommend using this company.
This site has a huge selection of furniture including pieces that I could not find anywhere else. They had been discontinued at all other retailers and sites. I was able to get all the pieces I want. The prices on furniture and delivery is great.
Customer service is available at all times and a Manager is assigned to help throughout the process from ordering to deliver. My Success Manager, Ginger, was fantastic.
Thank you!
Just got done ordering a dining set for our new home. Can't say enough about how helpful, informative and patient Vicki was with me. Needed to communicate with spouse, decorator and others to ensure was right look and fit and Vicki was very understanding. Hope to use the site, process and Vicki again soon - as we finish decorating out new home
Happy in Fort Mill SC
Rob
I placed an order today for a Bernhardt dining table, and so far the service has been good. Very competitive prices. They said delivery should take around 4-5 weeks, so now I am just waiting for the arrival. The agent that assisted me was very helpful and nice!
Hannah was a pleasure to deal with. A breathe of fresh air. She answered all of my questions (and I had many!) She was patient, thorough and so pleasant. Thank you Hannah.
Rebekah thank you for your great customer service experience! You exceeded my expectations! I will definitely contact you again when I return as a customer.
Two weeks ago, I attempted to order a bedroom set from a popular online site. The experience with that company was nothing less than terrible. I ordered my item with the customer service representative and he placed the wrong order. At my demise, when checking on my items. I found that the items were discontinued. It was very disheartening because of the recent tragedies that happened in my life. But Walter... he was very understanding. He help me with all my questions, and make sure that my order was available for me. It was if, Walter was my friend that made sure I got everthing that I need. I will definitely contact him as well as my friends and family for anything I need from you company.
In this day in age, people don't give good customer service. Walter gave great customer service. Thank you so much.
Walter tracked down the chairs we wanted, sent links to the manufacturer's website for the information we needed & answered all our questions professionally & patiently. This epitomizes customer service!
Customer service has been outstanding up to this point in the process. Very timely in returning email messages and answering questions.
Gave me a very competitive price. And answered all my questions quickly. Vicki was very professional.
Hannah helped me from the start with checking on the availability of the sideboard I was interested in. She said she would contact me in 2 days and she did! She explained clearly, concisely and completely that it was now on order and about when it would come In and the process of delivery. Because of the issue of Covid and manufacturing and delivery time frames are longer. Very happy with my dealings with her.