Bedroom Furniture Discounts

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Bedroom Furniture Discounts Reviews Summary

Bedroom Furniture Discounts has 255 customer reviews and ranks 19th in the Furniture category. Common review topics include customer service, delivery company, emma mason.

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Texas
2 reviews
0 helpful votes
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Kate - Furniture expert
September 22, 2020

Kate was very helpful with all of my questions, and very fast as well! She definitely has great customer service!

Date of experience: September 21, 2020
New York
1 review
0 helpful votes
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Bedroom furniture
September 22, 2020

I had ordered the wrong item on the website and was put in touch with pam, she was very helpful in getting my order correct

Date of experience: September 20, 2020
Ohio
1 review
0 helpful votes
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Customer Chat experience
September 22, 2020

Kate helped me tonight on the online chat, and it was great. She was very helpful, answered my questions, and placed the order for me.

Date of experience: September 20, 2020
Missouri
1 review
0 helpful votes
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Walter Tan is best agent on customer service, Thankyou so much.
September 22, 2020

Cheaper then other place, I love it and I would like to get my order on time. Thankyou guys for your busines.

Date of experience: September 20, 2020
Ohio
1 review
0 helpful votes
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Superior Customer Service
September 22, 2020

Vicki is awesome! She did a great job making my shopping a success. She facilitated an expeditious exchange, making certain we had the correct product, and offered a discounted shipping fee!

Date of experience: September 20, 2020
Arizona
1 review
8 helpful votes
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Very helpful friendly and reassuring
September 19, 2020

Walter went above and beyond to help me place my order and schedule delivery, give me best pricing etc. He was super friendly, knowledgable and accommodating. This was my first experience with this company and he made it very enjoyable. I am looking forward to getting my dining room set. He even is making sure the table and 2 end chairs in stock come as quick as they can. The other 6 side chairs are back in stock early November but im hopeful that those come sooner before thanksgiving.

Date of experience: September 18, 2020
California
3 reviews
1 helpful vote
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Kate on the Chat page
September 18, 2020

Kate was extremely helpful, knowledgeable and made a special effort to provide an excellent experience for me.

Date of experience: September 17, 2020
Georgia
2 reviews
0 helpful votes
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Bedroom and living room furniture
September 18, 2020

Been searching all over stores and websites. Not only was this the best price but service from Walter was excellent. Walter was easy to work with, helpful, knowledgeable, very thorough and not pushy.

Date of experience: September 17, 2020
Florida
1 review
0 helpful votes
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Excellent customer service!
September 17, 2020

I was assisted by Vicki during an online chat session to order a dining room set. She was knowledgeable, friendly, and went above and beyond to assist. I particularly appreciated that she confirmed the realistic delivery date for our set. The other site I was considering for this purchase was not transparent about how delayed the delivery would be. Vicki stayed with me throughout the entire purchase process and followed up with the confirmation of the order. I hope the rest of the delivery process is as smooth!

Date of experience: September 17, 2020
New Jersey
1 review
0 helpful votes
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Hannah was extremely helpful!
September 17, 2020

Hannah was extremely helpful and made our purchase of a mid century modern bedroom set very easy. We have not received our products yet but I highly recommend using this company.

Date of experience: September 17, 2020
Connecticut
1 review
0 helpful votes
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Ultimate Furniture Shopping
September 17, 2020

This site has a huge selection of furniture including pieces that I could not find anywhere else. They had been discontinued at all other retailers and sites. I was able to get all the pieces I want. The prices on furniture and delivery is great.
Customer service is available at all times and a Manager is assigned to help throughout the process from ordering to deliver. My Success Manager, Ginger, was fantastic.
Thank you!

Date of experience: September 16, 2020
South Carolina
1 review
0 helpful votes
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Happy Customer
September 16, 2020

Just got done ordering a dining set for our new home. Can't say enough about how helpful, informative and patient Vicki was with me. Needed to communicate with spouse, decorator and others to ensure was right look and fit and Vicki was very understanding. Hope to use the site, process and Vicki again soon - as we finish decorating out new home

Happy in Fort Mill SC
Rob

Date of experience: September 15, 2020
Mississippi
2 reviews
0 helpful votes
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Dining Room purchase. So far so good
September 16, 2020

I placed an order today for a Bernhardt dining table, and so far the service has been good. Very competitive prices. They said delivery should take around 4-5 weeks, so now I am just waiting for the arrival. The agent that assisted me was very helpful and nice!

Date of experience: September 15, 2020
New York
1 review
0 helpful votes
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Excellent customer service!
September 16, 2020

Hannah was a pleasure to deal with. A breathe of fresh air. She answered all of my questions (and I had many!) She was patient, thorough and so pleasant. Thank you Hannah.

Date of experience: September 15, 2020
Louisiana
1 review
0 helpful votes
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Awesome Customer Service
September 16, 2020

Rebekah thank you for your great customer service experience! You exceeded my expectations! I will definitely contact you again when I return as a customer.

Date of experience: September 14, 2020
North Carolina
1 review
0 helpful votes
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Going beyond duty.
September 15, 2020

Two weeks ago, I attempted to order a bedroom set from a popular online site. The experience with that company was nothing less than terrible. I ordered my item with the customer service representative and he placed the wrong order. At my demise, when checking on my items. I found that the items were discontinued. It was very disheartening because of the recent tragedies that happened in my life. But Walter... he was very understanding. He help me with all my questions, and make sure that my order was available for me. It was if, Walter was my friend that made sure I got everthing that I need. I will definitely contact him as well as my friends and family for anything I need from you company.
In this day in age, people don't give good customer service. Walter gave great customer service. Thank you so much.

Date of experience: September 14, 2020
California
1 review
0 helpful votes
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Professional Rep
September 15, 2020

Walter tracked down the chairs we wanted, sent links to the manufacturer's website for the information we needed & answered all our questions professionally & patiently. This epitomizes customer service!

Date of experience: September 14, 2020
Pennsylvania
1 review
0 helpful votes
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So far so good!
September 13, 2020

Customer service has been outstanding up to this point in the process. Very timely in returning email messages and answering questions.

Date of experience: September 12, 2020
Illinois
2 reviews
0 helpful votes
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Great service
September 13, 2020

Gave me a very competitive price. And answered all my questions quickly. Vicki was very professional.

Date of experience: September 12, 2020
Wisconsin
1 review
0 helpful votes
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Their Sales Representative Hannah was Great to work with!
September 13, 2020

Hannah helped me from the start with checking on the availability of the sideboard I was interested in. She said she would contact me in 2 days and she did! She explained clearly, concisely and completely that it was now on order and about when it would come In and the process of delivery. Because of the issue of Covid and manufacturing and delivery time frames are longer. Very happy with my dealings with her.

Date of experience: September 12, 2020