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Bedroom Furniture Discounts has 255 customer reviews and ranks 19th in the Furniture category. Common review topics include customer service, delivery company, emma mason.
Vicki helped me to get what i wanted ordered and had great customer service, her help and responses were quick and appreciated
Forgot an item in my order. Contacted the company almost a week later, and Vicki was able to work magic. Great experience all around.
Today I ordered seven pieces of an American Drew bedroom set. Walter helped me on the phone. I was worried about ordering online and since I had called regarding a question he offered to help me place my order. He was efficient, helpful and courteous. I had an excellent experience! Thank you Walter!
Great Customer Services through Rebekah - easy to work with and quick to respond/problem solve anything.
Hannah was very helpful in finding me a discount and making sure my order was correct. She took her time and didn't rush me.
I purchased a bedroom furniture set weeks ago knowing that delivery would probably take a month. They took the money for the furniture out of my account right away... and have now emailed me that I cannot receive my furniture because their NEW shipping partner requires a loading dock in my area. After speaking with the operations manager, there is nothing they will do to remedy this situation so I was forced to cancel my order. If you are relying on getting your furniture ever, I would suggest choosing a company that stands by their delivery promise and does not hold your money for weeks just to force you to cancel your order.
Chat with Vicky she was amazing, helped me in every possible way with coupons and offers as well with ordering.
Hope all furniture comes as expected
I love this website! Kate really helped me and gave me a really good deal. I would recommend everyone to buy from here! I cannot wait until my vanity comes in. I'm so happy!
This is my second order from furniture discounts and we've been very happy with the service and the quality both times. Kate was great!
Great service from Vicki. Wish the item were coming sooner, but will see when I actually receive and appreciate the ability to track it.
My wife and I went to 5 stores and 2 online locations. It was Labor Day Weekend and we needed the furniture after moving into a new home. Most places didn't have answers to our questions and some were quoting 5+ months delivery. Vicki took took the time to answer everything over a 2-day period. She knew all the answers and helped me feel confident that this process would go well. She was amazing and single reason we bought from here, rather than any of the other places. Seriously - she's awesome, the service was awesome, and the price was untouchable.
Hanna was very knowledgeable and patient. The ordering process was smooth and quick. She made sure everything was correctly ordered and discussed other discounts that were available. Look forward to using Discount bedroom furniture again. Thank you Hanna
Vicki was very knowledgeable and helpful. A pleasure to deal with. I can't wait to see the bedroom set. I'm sure I'll be returning for future purchases.
I had many questions, but the online chat with Hannah was incredibly helpful. I cannot wait to receive my purchase!
I ordered several pieces from the same manufacturer but from different sets. Rebekah verified they would all match, directed me on how to order custom fabric, and made the process very easy. Rebekah was friendly and helpful, and certainly did her part in making this a good experience.
Very impressed with the exceptional customer service experience by Rebekah! She was extremely helpful..
This is my first time going to bedroom furniture discounts. I purchased a bedroom set Today online with a sales rep named Rebekah. She was fast and very helpful and the process was easy and I was even offered a military discount. The quality of the furniture is all natural pine and has many added features including storage. The prices are exceptional. I look forward to receiving my bedroom set and once I receive it I will leave another review.
Vicki was amazing. Super patient and very knowledgeable. They're so lucky to have her on their staff. Great job ethics.
Thank You,
Jerry Rodriguez
Rio did a great job taking my order and even gave me a $50.00 discount. I hope that I can prove the negative reviews wrong. I will review again after receiving my buffet.
Arnel was a great person to work with, she kept in touch with me throughout the process if getting my chairs.