6 reviews for Bedroom Furniture Discounts are not recommended
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Massachusetts
1 review
1 helpful vote
Steer Clear
August 31, 2022

Ordered a bedroom set on 4/10/21. Product was noted as "in stock" for "8-10 weeks delivery", which was why it was selected. Two months later (on 6/7/21) I was told there some pieces in the local warehouse, but no delivery date was known for the "rails and nightstands." I approved partial delivery, and these components were delivered (damaged) on 7/10/21 (after several more delivery delays.) That was when we found our "rails" basically meant the entire bed. Rails (the rest of the bed) and nightstands were finally promised on 12/28/21 but they arrived missing one nightstand. The missing nightstand was finally located and delivered on 1/5/22, but was missing a trim piece. Multiple delivery dates have been promised and not met ever since. It is now 8/31/22,16 MONTHS after the order was placed, and I still don't have anything. Dozens of promise dates missed. No control over their supply chain. Zero concern for their customers. This is by far the worst company I have ever dealt with. Customers should steer well clear of bedroomfurniturediscounts.com.

Tip for consumers:

Don't use them. Find a reputable company.

Products used:

Bedroom set

Date of experience: August 31, 2022
Illinois
2 reviews
0 helpful votes
Great Experience, Beautiful Bedroom Set!
March 30, 2021

Purchased a beautiful bedroom set end of November, and Michael handled my purchase from start to delivery. I was very impressed with his continued follow-thru keeping me updated on my order status, making sure the white glove delivery made contact for scheduling, and making sure everything purchased worked out. Although, the four month wait was long; Michael made the process so much easier by keeping me in the loop at all times. Their white glove service team was very professional and did a great job also. I would definitely recommend and use Bedroomfurniturediscounts.com again!

Date of experience: March 29, 2021
South Carolina
1 review
0 helpful votes
Great Experience
October 17, 2018

After shopping around for a while, I found the dining set I was looking for. It was considerably less than I found it elsewhere. Everyone was pleasant to deal with and my set came in a timely fashion. I would highly recommend anyone looking to purchase a set to strongly consider bedroomfurniturediscounts.com

Date of experience: October 16, 2018
New Jersey
1 review
0 helpful votes
Bedroom Set Purchase
September 20, 2018

I was in the market for a bedroom set and the representative Natalie made the process and decision to purchase from BedroomFurnitureDiscounts much easier. She answered all of my questions and gave me a discount code when mine was not working. It allowed me to make the purchase of the set I wanted rather than a cheaper one on another site.

Date of experience: September 20, 2018
California
1 review
0 helpful votes
Ordering Furniture
September 20, 2018

My husband and I had decided to order our new bedroom furniture from BedroomFurnitureDiscounts.com. I had gone to the website and clicked on the "chat" button thinking we had other questions to get answered before actually placing the order. But we didn't so I closed the chat. Very shortly my phone rang and it was Nash from the company. Nash was a great help with placing the order and getting us a discount on the premium delivery! As long as the rest of this process goes this smoothly, we are going to very happy people! Thank you, Nash, for your great help!

Date of experience: September 18, 2018
Colorado
1 review
4 helpful votes
Horrible experience
February 26, 2017

Purchased from bedroomfurniturediscounts order came late and damaged. Went through tons of calls and heartache to get the product replaced. 4 months until I finally got the replacement. Only after I charged it back on my credit card were they willing to work with me.

Date of experience: February 26, 2017
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